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Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.1
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All reviews(1453)
Positive reviews(1410)
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Great value for money(90)
Delicious breakfast(59)
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Comfortable bed(28)
Perfect for business trips(24)
Too many mosquitoes(10)
Located downtown(9)
Negative reviews(43)
Nadia Push
Boutique Queen Room
Stayed in Nov 2024
Couple
32 review
6.5/10
Posted on Dec 9, 2024
The hotel’s location is great, very close to the city center. There is bus stop next to it too. There are pretty many stores and cafes in the neighborhood.
The hotel is pretty old, it requires renovation. A carpet floor in the hall was very dirty, one elevator worked strangely, a couple of times I thought the doors wouldn’t open.
My room was medium size. Right enough for two people. It’s good.The bed was clean and fresh, BUT once I entered the room I saw a cockroach on the wall. I hope that was an accident, the windows were opened, so I closed them and no other bugs were seen after that. There also was some litter left by previous guests.
Overall, the hotel is OK for the price, but I wish it was cleaner.
Response from Property: 您好!非常感謝您入住希泊酒店並給予好評,您的滿意是我們前進的動力。本店位於東莞市莞太路南城段40號,周邊交通便利,生活配套設施齊全,距離銀豐美食街步行2分鐘,南城醫院步行2分鐘,萊蒙商業中心步行5分鐘;臨近會展中心地鐵站A出口、國貿城、會展中心、玉蘭大劇院、滙一城、下壩坊酒吧街等。期待您的下次光臨,祝您生活愉快!
Guest User
Business 2-bed Room
Stayed in Nov 2024
Other
1 review
10/10
Outstanding
Posted on Dec 8, 2024
Very good very good.
Response from Property: 您好!非常感謝您入住希泊酒店並給予好評,您的滿意是我們前進的動力。本店位於東莞市莞太路南城段40號,周邊交通便利,生活配套設施齊全,距離銀豐美食街步行2分鐘,南城醫院步行2分鐘,萊蒙商業中心步行5分鐘;臨近會展中心地鐵站A出口、國貿城、會展中心、玉蘭大劇院、滙一城、下壩坊酒吧街等。期待您的下次光臨,祝您生活愉快!
Schrade
Featured Premier Room (Double Bed)
Stayed in Jun 2023
Business traveler
4 review
10/10
Outstanding
Posted on Jul 20, 2023
The room was great, the bed was very comfortable and maybe the largest bed I've ever slept in. The price was not expensive for such a nice room and it also included a very nice Chinese breakfast. I will definitely stay here again next time I visit.
Response from Property: Dear friends, thank you very much for your praise, looking forward to your next visit, I wish you a happy life!
Anonymous User
Business Queen Room
Stayed in Dec 2023
Couple
12 review
9.0/10
Great
Posted on Jan 13, 2024
Good, and nice
Response from Property: 尊敬的賓客,您好!非常感謝您入住希泊酒店並給予好評,您的滿意是我們前進的動力。本店位於東莞市莞太路南城段40號,周邊交通便利,生活配套設施齊全,距離銀豐美食街步行2分鐘,南城醫院步行2分鐘,萊蒙商業中心步行5分鐘;臨近會展中心地鐵站A出口、國貿城、會展中心、玉蘭大劇院、滙一城、下壩坊酒吧街等。期待您的下次光臨,祝您生活愉快!
Wuguangcan
Featured Premier Room (Double Bed)
Stayed in Jun 2024
Family
10 review
10/10
Outstanding
Posted on Jul 13, 2024
This is a very cost-effective hotel. I usually stay here when I bring my children to Dongguan. There is free parking and transportation is very convenient. The hotel's hygiene is also good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at Xibo Hotel and giving us a positive review. Your satisfaction is our driving force for moving forward. Our store is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. Breakfast time is 7.30-9.30. The surrounding transportation is convenient and the living facilities are complete. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Laimeng Commercial Center. ; Close to Exit A of the Convention and Exhibition Center Subway Station, China World Trade Center, Convention and Exhibition Center, Yulan Grand Theater, Huiyicheng, Xiabafang Bar Street, etc. Looking forward to your next visit and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Apr 2024
Traveling with friends
37 review
2.0/10
Posted on May 7, 2024
I was wondering why the toilet seat cover couldn't be bigger. It couldn't cover the toilet seat at all. I called the cleaning staff, but they looked for a used toilet seat cover in the trash can. The problem is that they did it in front of me.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry that we failed to give you a satisfactory stay experience. We deeply regret your experience during your stay in the hotel. Our hotel has conducted a deep review and training on this issue and is determined to prevent such incidents from happening again. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Boutique Queen Room
Stayed in Feb 2024
Business traveler
12 review
8.5/10
Very Good
Posted on Mar 30, 2024
Many details are good, the toilet seat is disposable, the cup is disposable, the hotel uses two bottles of Nongfu water, the slippers are disinfected, and there are disposable ones. The bathroom mosaic decoration is very good! There is a window, and the dog downstairs occasionally barks at night. The price is right and the layout is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xibo Hotel and giving us a good review. Your satisfaction is our driving force. Our hotel is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. It has convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Lemon Business Center. It is close to Exit A of the Convention and Exhibition Center Subway Station, Guomao City, Convention and Exhibition Center, Yulan Grand Theater, Huiyi City, Xiabafang Bar Street, etc. We look forward to your next visit and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Feb 2024
Solo traveler
15 review
10/10
Outstanding
Posted on Mar 16, 2024
The room is very nice, the front desk service attitude is very good, the surrounding facilities are also complete, the layout of the room is very good, I recommend everyone to stay here, it is a very cost-effective hotel
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xibo Hotel and giving us a good review. Your satisfaction is our driving force. Our hotel is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. It has convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Lemon Business Center. It is close to Exit A of the Convention and Exhibition Center Subway Station, Guomao City, Convention and Exhibition Center, Yulan Grand Theater, Huiyi City, Xiabafang Bar Street, etc. We look forward to your next visit and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Feb 2024
Family
1 review
5.5/10
Posted on Mar 9, 2024
There was water next to the toilet bowl when I came in. My family took a shower first and thought it was coming out. But when I asked today, I found out that it was there when they came in. It was already very late when I checked in, and I woke up the next day full of water...😅😅
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we could not give you a satisfactory check-in experience. We immediately locked the room and dealt with the deficiencies in the equipment of this room. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Business traveler
1 review
8.0/10
Very Good
Posted on Apr 2, 2024
Hygiene: OK. It would be better if there are disposable towels
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the Xibo Hotel and giving us a positive review. Your satisfaction is our driving force for moving forward. Our store is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. It has convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Laimeng Commercial Center. It is close to the Convention and Exhibition Center Subway Station A Export, International Trade City, Convention and Exhibition Center, Yulan Grand Theater, Huiyicheng, Xiabafang Bar Street, etc. Looking forward to your next visit and wish you a happy life!
Liechengyiyin
Boutique Queen Room
Stayed in Jun 2024
Business traveler
65 review
1.7/10
Posted on Jul 17, 2024
This bad review is for the front desk. I have been staying at this hotel on business trips to Dongguan for the past two years, and I have never encountered such a bad attitude. There was someone in front of me checking in, and I was waiting in line. As a result, the person in front of me didn't finish yet, and someone in front of me cut in line to check in. I asked when it would be my turn? How long will it take? The receptionist with glasses asked me to queue? Am I not in line? I didn't get angry when someone tried to cut in line. I just asked when it would be my turn. Is there anything wrong? After I checked in, they threw my ID card to me? ? ? ? Can't I ask one more question? How unfair is the job this receptionist has? If you can't do it, don't do it! When I traveled on business in various parts of the country and stayed in hotels, no one checked me in. They just threw the ID card to the customer, which was very uncivilized.
Original TextTranslated by Google
Response from Property: Dear guest, hello, we are very sorry that we failed to leave a good impression on your trip. We are really sorry for the inconvenience caused to you. We also deeply apologize for receiving your feedback; we immediately criticized and educated the front desk staff and firmly adhered to the principle of customer service first; we also reviewed and improved our work; thank you very much for sharing your stay experience with us this time, which let us know that we still have so many shortcomings. We know our shortcomings and strive to make progress in the future. In our work, we will strengthen the inspection and management of room conditions to ensure a comfortable accommodation environment for the guests. If you are still willing to trust our hotel and have a chance to come to Dongguan next time, I hope you can choose us again and give us a chance to improve. We can also show you some other highlights and more opportunities for communication. We look forward to your coming again. Thank you again for your feedback and wish you a happy life.
Anonymous User
Boutique Queen Room
Stayed in Dec 2023
Business traveler
1 review
2.0/10
Posted on Jan 6, 2024
I really took it, but the toilet was broken. After flushing it once, I couldn’t press it again, and the water inside was still flowing out. It was so disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Because our inspection and maintenance were not in place, we are very sorry that this situation occurred. We have also arranged for a dedicated person to comprehensively inspect the room equipment. If you have any questions during your stay, please call the front desk and we will help you deal with it as soon as possible. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Boutique Queen Room
Stayed in Nov 2023
Couple
173 review
10/10
Outstanding
Posted on Feb 8, 2024
Facilities: relatively comprehensive
Hygiene: the auntie cleans very clean
Environment: relatively quiet, the stay is OK
Service: the front desk lady's service is very good
I have been on business trips for more than two years, and I have stayed in this hotel many times and I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xibo Hotel and giving us a good review. Your satisfaction is our driving force. Our hotel is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. It has convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Lemon Business Center. It is close to Exit A of the Convention and Exhibition Center Subway Station, Guomao City, Convention and Exhibition Center, Yulan Grand Theater, Huiyi City, Xiabafang Bar Street, etc. We look forward to your next visit and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Oct 2023
Business traveler
30 review
10/10
Outstanding
Posted on Nov 23, 2023
The location is also relatively central. The room is of medium size, not noisy, and clean. The price is more than 100, which is pretty good. There are disposable earplugs, toilet gaskets, etc. that are more considerate.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for staying at the Xibo Hotel and giving us a positive review. Your satisfaction is our driving force for moving forward. Our store is located at No. 40, Nancheng Section, Guantai Road, Dongguan City, with convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Laimeng Commercial Center; it is close to the Convention and Exhibition Center Subway Station A Export, International Trade City, Convention and Exhibition Center, Yulan Grand Theater, Huiyicheng, Xiabafang Bar Street, etc. Looking forward to your next visit and wish you a happy life!
Anonymous User
Boutique Queen Room
Stayed in Dec 2023
Business traveler
32 review
10/10
Outstanding
Posted on Jan 21, 2024
It's OK, but the room is a bit small and we live on the 8th floor.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Xibo Hotel and giving us a good review. Your satisfaction is our driving force. Our hotel is located at No. 40, Nancheng Section, Guantai Road, Dongguan City. It has convenient transportation and complete living facilities. It is a 2-minute walk from Yinfeng Food Street, a 2-minute walk from Nancheng Hospital, and a 5-minute walk from Lemon Business Center. It is close to Exit A of the Convention and Exhibition Center Subway Station, Guomao City, Convention and Exhibition Center, Yulan Grand Theater, Huiyi City, Xiabafang Bar Street, etc. The hotel has a variety of room types for you to choose from. Looking forward to your next visit and wish you a happy life!