GRAND REZEN HOTEL CASTFAST DONG GUAN Reviews

Exceeded All Expectations! I spent two wonderful nights in this excellent hotel, and it was an incredible experience from start to finish. The view from my roomwas to the park an incredible view my daughter loved. The staff was exceptionally. I went to celebrate my ddaughter's two years and they provided cake, they were super attentivet. welcoming and went out of their way to ensure I had everything I needed. The room was spacious, beautifully decorated, and spotless. l especially loved the attention to detail, from the luxurious bedding to them modern amenities. The hotel's location is perfect, close to major attractions yet quiet enough for a peaceful night's sleep. The breakfast was delicious, offering a wide variety of options. I also took advantage of the bathtub and pool, which were both pristine and relaxing. Every part of my stay was perfect, and I can't wait to come back. Highly recommend this hotel to anyone looking for a top experilence!

Lovely stay at the Rezen Hotel, Kids enjoyed the pool and park in the hotel. Shoutout to Manager Ann, she speaks great english and is very willing to help . Best Customer Service from Ann herself and her team. Will be coming back again with the kids. 5 star from me and my family.

accommodation was really good, the staff was wonderful. the only issue was the location. as long as your there for the theme park and kid stuff its good but for other things its slightly limited.

Very nice and and very clean

Nice, highly recommended

设施：ok 卫生：OK 服务：OK 环境：OK

Very good, the hotel has been renovated, the facilities are very new, the front desk upgraded us to a deluxe room with a bathtub, which is quite comfortable, the hotel breakfast is also very rich, it is worth recommending, I will come again next time

Facilities: A very new hotel with new facilities Hygiene: Overall OK, but the corridor and room smell newly renovated, it gets better after opening the window Environment: Right next to Longfeng Villa, there is a door to the scenic area right after the front desk Service: The front desk staff is very good with a smile Breakfast is on the first floor of Jiahui Hotel, the sign on the second floor is not very clear, it is easy to get lost

The children at home really like the layout of the room. The patterns are bright and beautiful, clean and hygienic, and the space feels large. I will definitely choose this hotel again next time, and there are also gifts for us.

The hotel is very big and new, comfortable to live; easy parking at the door, next door is the park, the room looks directly at the park, the children looked very excited 😂😂 If the breakfast time can be extended as well.

This place is very suitable for vacation. It is quiet and lively. It has a small paradise and there are many small shops outside. I have tried many of them and I think they are very good. Overall, I am very satisfied. There are also a variety of multi-functional rooms in the hotel, suitable for families and adults.

I stayed on Christmas Eve and everything was great. The package included tickets to Longfeng Villa and Ice and Snow World. I had a great time. The hotel is very new and has been upgraded with a bathtub so I could soak in it and sleep comfortably. I also booked a buffet dinner and it was very Christmassy. , eat, live and play very happily

2 cups of 355ml Starbucks coffee Starbucks: Hotel packages are very cost-effective And breakfast is included for all the children And the food is very suitable for the tastes of Hong Kong and Macao people The mountain castle is beautiful The theme of Fengshen Pound is rather strange The room entrance is perfect very neat Fully equipped bath The kids are so happy The activity area is very wide And the bed is comfortable Five-star service Heart

The hotel's hygiene, equipment, decoration, room size, water power, service, and landscape are basically nothing to be picky about. The food in the hotel is reasonably priced and delicious. However, if you go to Longfeng Villa, you will be a little disappointed. Many of the facilities in Longfeng Villa are not in use and are quite dilapidated. , not much fun, just checking in is fine. It is recommended that if you want to walk around, there is a large outlet nearby that is ten minutes away.