Guest User
February 8, 2025
Avoid this hotel, never come!
1. When checking in, the front desk asked me: There are two types of rooms, one is noisy and the other is quieter, which one do you want? I feel confused, it was already marked when booking the room that it must be quiet
2. At 9:30 pm, my family was taking a shower halfway, and the hot water turned cold, which scared them. The key is that they still have a cold, and they are particularly afraid that it will get worse
3. I immediately called the front desk to ask for a room change, and the front desk replied: I don’t have any rooms left, only noisy rooms are left, or I will call a plumber to fix it for you
4. I complained directly to Ctrip, and after 30 minutes, the plumber didn’t fix it. In my rage, there was a non-noisy room, which means that the front desk lied and didn’t want to change it from the beginning.
It’s disgusting, everyone must not book it! I saw my family running out of the bathroom after taking a shower and coughing, and I wanted to hit them! Really, if I didn’t want to solve the room problem immediately, I guess I would have rushed to the front desk to curse! At the same time, they lied about not changing the room and made us wait in the room for 30 minutes!
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