Fort Pontchartrain Detroit, a Wyndham Hotel Guest Reviews
3.8/5
Good
7 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(7)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(1)
HillJennifer
Deluxe Room with Two Double Beds with River and City View - Non-Smoking
Stayed in Aug 2023
Business travelers
1 review
3.2/5
Posted on Aug 12, 2023
The furniture was badly scratched and damaged. The carpet was nearly worn out. The desk chair fabric was worn, and even the trashcans were rusted inside. Overall, the room needed to be remodeled. My room was cleaned once after the first day of a five-day stay. The cleaning staff didn't come until 2:30-3 pm on days three and four. I attended training classes and events between 9 am and 2 pm. I will probably not book a room at a Wyndham Hotel again. I should have taken photos.
Guest User
Deluxe Room with Two Double Beds with River and City View - Non-Smoking
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2023
Check and out was smooth
Everything worked out great
Guest User
Deluxe Room with Two Double Beds with River and City View - Non-Smoking
Stayed in May 2022
Family
1 review
1.7/5
Posted on May 18, 2022
They charged my card an additional 300$ for NO REASON…like literally for no reason no one could provide me a reason nor receipt the front desk people were far from professional and the room honestly wasn’t much to look at PLUS THEIR BBQ CHICKEN FLATBREAD PIZZA GAVE ME FOOD POISONING 🤢
Guest User
Deluxe Room with Two Double Beds with River and City View - Non-Smoking
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The location of the hotel is great, right in the city center and convenient for dining. A three-minute walk will take you to the circular train. Recently, the government has subsidized all trains for free. Very cost-effective. Recommended.
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Anonymous User
Riverfront Deluxe King Room - Non-Smoking
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 26, 2024
Clean, very large and great location, breakfast selection could have been better
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Guest User
One-Bedroom Queen Suite-Non-Smoking
Stayed in Jul 2023
Couples
68 review
3.5/5
Posted on Jul 29, 2023
The location is in the city center, and the room can see Canada on the other side. The decoration is dilapidated, the sanitation is not very good, the double bed room feels that the bed is too soft, and there is no shower gel on the first night, but there is no waiter who can bring it, so we have to go to the front desk to get it. Breakfast is 14 knives plus tax and tip, which is not bad and the price is cheap
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Guest User
Deluxe Room with Two Double Beds with River and City View - Non-Smoking
Stayed in May 2023
Solo travelers
2 review
3.5/5
Posted on May 21, 2023
There is no free breakfast, and breakfast requires an additional fee of 22 knives per person, and the check-in time is 3 pm, early check-in is not possible, and the check-out time is 11 am, which is very early.
I feel sorry for the price, but the location is better