Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.4
Service8.9
Cleanliness8.4
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All reviews(59)
Positive reviews(57)
Reviews with photos/video(30)
Great service(30)
Awesome stay(22)
Clean and tidy(15)
Awesome rooms(12)
Classy environment(10)
Tasty food(9)
Relaxing hot springs(3)
Great location(3)
Negative reviews(2)
Guest User
Standard Courtyard Room
Stayed in Nov 2022
Traveling with friends
7 review
10/10
Outstanding
Posted on Jan 30, 2023
Nice clean hotel. Food options limited in the area after 8pm, but the staff light up the BBQ for us (bring your own food for that).
2x outdoor (hotspring) jacuzzis plus a pool for the summer.
Response from Property: Dear guests, thank you very much for your stay and appreciation! I'm glad that the natural joy hot spring hotel can bring you a wonderful time for your trip. Your appreciation is a great inspiration to the hotel and also a driving force for our progress. We will continue to maintain our enthusiasm and make every guest feel at home. We look forward to seeing you again!
Guest User
Standard Courtyard Room
Stayed in Nov 2022
Solo traveler
2 review
9.0/10
Great
Posted on Dec 23, 2022
They were kind and helpful.
Response from Property: Have friends come from afar. It is fate that brings us together in natural joy, thank you for your recognition of our service, we will continue to work hard to make the homestay more and more refined. At the same time, you are welcome to experience our other several homestays, each with its own characteristics. Looking forward to meeting you again in Moganshan.
Guest User
Standard Room (With view)
Stayed in Sep 2023
Family
3 review
10/10
Outstanding
Posted on Oct 3, 2023
The room has a rustic and warm atmosphere. The customer service housekeeper is very gentle and the service is attentive and attentive. The room has been upgraded to a tatami room, which is very suitable for sunbathing and reading in a daze. The air in Moganshan is fresh and cool, very suitable for vacation
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue the good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy life every day!
Rita
Standard Room (With view)
Stayed in Feb 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Mar 17, 2023
Super polite and caring staff, during the day there was a guy who was very polite, helped with the luggage, or rather carried it himself, showed everything, took him to a restaurant, and a very good-natured guy as a person, did his job 100% in the evening, the girl worked very kindly and Mila, all requests were fulfilled in the best possible way, the hotel has wonderful staff, the hotel rooms are clean, linen and bedding are clean, all accessories are available
Original TextTranslated by Google
Response from Property: Спасибо, что одобрили обслуживание нашего отеля. Провел с вами приятный отпуск. С нетерпением жду встречи с вами снова.
Woshimomoya
Standard Room (With view)
Stayed in Feb 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Mar 12, 2023
The butler brothers and sisters are very enthusiastic. The boss upgraded the room type. The environment is nice and the service is thoughtful. Afternoon tea and hot springs, the farm food is super delicious, the store manager Zhao is kind and kind, and there are reminders of forgotten items. The communication is not hindered, I am very satisfied, and I will come back next time. I like the pickles in breakfast🤭
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support, welcome to visit next time, wish you a happy life
Guest User
Japanese-Style Room - Double Occupancy (2 beds)
Stayed in Jul 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Aug 31, 2023
The house is decorated in Chinese style and is very comfortable to live in. The housekeeper is very nice. He came to greet me when I checked in and introduced delicious and fun places in the surrounding area. Highly recommend this B&B, it exceeded expectations. I didn't take any photos of the room, it's exactly the same as the promotional photo.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am very glad that Natural Joy Hot Spring Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and experience!
fFMM0123456
Japanese-Style Room - Double Occupancy (2 beds)
Stayed in Jul 2023
Couple
1 review
10/10
Outstanding
Posted on Aug 31, 2023
The room was great, clean and tidy. The decoration style of the room is very good. It is very comfortable and warm to stay, just like at home. This stay is the most comfortable I have ever stayed. The most important thing is that the service attitude is very good. Highly recommended. There is a swimming pool, soak in the pool, I love it. Next time I come over to play, it’s your place!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am very glad that Natural Joy Hot Spring Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and experience!
Guest User
Standard Courtyard Room
Stayed in Jul 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 29, 2023
The environment is good, the air is nice and cool after raining. The room is clean and warm. The service at the B&B is great and everything you need is answered!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am very glad that Natural Joy Hot Spring Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and experience!
Guest User
Standard Room (With view)
Stayed in Jul 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Aug 28, 2023
The B&B environment is quite good! The service is warm and the recommended Shibadao Bay rafting is also very fun. The tickets purchased by the B&B butler are cheaper than online.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am very glad that Natural Joy Hot Spring Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit and experience!
Guest User
Standard Room (With view)
Stayed in Jan 2023
Traveling with friends
11 review
10/10
Outstanding
Posted on Feb 11, 2023
The environment is very good, the store is also very friendly, the service is very good, the dishes cooked by the aunt are also delicious, especially chicken soup and fish, local chicken soup and sea bass with scallion oil, there is a bonfire party at night, and there is also a hot spring KTV chess and card room. very happy
Original TextTranslated by Google
Response from Property: Thank you for your approval, welcome to stay next time!
Guest User
Standard Room (With view)
Stayed in Jan 2023
Family
8 review
10/10
Outstanding
Posted on Feb 10, 2023
The environment is very beautiful, very quiet, very suitable for bringing the family to experience. It is clean and tidy, and the butler's service attitude is also very good, which gave me a very good accommodation experience, and I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation. I am very glad that Natural Joy Hot Spring Hotel can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel, and it is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. welcome next time
Guest User
Standard Room (With view)
Stayed in Dec 2022
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 1, 2023
It is a very worthwhile homestay. The owner and staff are very enthusiastic and responsible. The living environment is very satisfactory, the vegetation coverage is high, and the rooms are very clean. The homestay has a private soup (if necessary, you can make an appointment in advance). Children's facilities, BBQ area, swimming pool. It was delicious and filling. The guest rooms on the second floor have open-air balconies, and there are table tennis tables in the external public area. I stayed for two nights, and the overall feeling is very good. It is about 12 minutes by car from the center of the mountain.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am very glad that Natural Joy Hot Spring Hotel can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. Looking forward to your visit again!
Xiakemengmeng
Japanese-Style Room - Double Occupancy (2 beds)
Stayed in Dec 2022
Family
9 review
7.0/10
Posted on Jan 26, 2023
I chose this store because of my private soup. During the holiday trip, the expectations for the whole itinerary itself were not high, but it still subverted my impression of the homestay.
Good things: 1. The two young butlers are serious and responsible. Although there are not enough staff on holidays, they should respond to requests very quickly. 2. The public area is very warmly decorated, and the atmosphere of making tea around the stove is very good. 3. Compared with the surrounding B&Bs in the Republic of China Style Street Scenic Area, this area is much quieter.
Things to improve: 1. Sanitation. Old wooden houses are prone to termites when they get hot, which scares children. Tea sets, etc. are not cleaned properly, and the bottom is full of tea stains.
2. When traveling during the Spring Festival, considering the continuous stay and the lack of manpower in the hotel, I specifically told you that you only need to help change the garbage bags and bath towels, and we will clean the rest by ourselves. After waiting for a long time, an elder sister came, and as soon as she entered the room, before the sanitation started, she slapped her face and said: Don't turn on the air conditioner too high! It made us baffled: the temperature of the air conditioner was set in advance when we checked in, and the guests couldn't adjust it at all, and we couldn't help it if we wanted to increase it! Besides, it's a cold wave, so you can't even guarantee the minimum indoor temperature in order to prevent termites? We responded with a few words and the result was: the garbage was not taken out for us after it was packed, and it was thrown in the room; the fruit shells brought out when changing the garbage basket were lying on the floor, turning a blind eye (the picture is the result of most of the cleaning I have done) , the original state was horrible and I didn’t have time to shoot).
3. The delayed check-out (at 2:00 pm) enjoyed by Ctrip, I confirmed with the store in advance, and even came to urge check-out at 12:00. During the Spring Festival, there are a lot of guests, and we understand that we are waiting in line to check in. It was not so ignorant to have to return after 12 o'clock. The main reason is that the children wanted to make another private soup, but it turned out that the water pipes were frozen and there was no water, so we kept waiting It didn't defrost until 12 o'clock. Cold waves are rare, but they are also forecast for many days in advance. As a store owner, it is always right to do adequate preparations.
Original TextTranslated by Google
Response from Property: 感謝您對我們服務的回饋,你所反映的問題,我們已經進行改善。部分房間進行了重修更換板材。當班的阿姨也進行了批評懲罰和再培訓。純木質房子很容易出現白蟻,但是它也有純木裝修所帶了品味格調。而冰凍災害,是今年很多民宿所遇到的難題。不僅僅是民宿內管道被凍,村裡也是多條管道受冰凍災害。有些突發狀況也請您諒解。我們從此次事件中得到了很多經驗,同時也邀請您到我們旗下其他民宿去體驗。有了您的監督,會使我們的服務更加美好。再次對您本次的入住體驗感受表示抱歉,我們會不斷提升自己,為大家展示一個舒適自然、心生歡喜的精品民宿。
Guest User
Family Suite
Stayed in Oct 2022
Traveling with friends
2 review
9.5/10
Amazing
Posted on Nov 3, 2022
The environment is very good, the gate is the gatehouse of the old foundation. There is an ancient style in the homestay, and it is rare to enjoy the comfortable Mogan Mountain in autumn. The boss also carefully introduced me to the strategy of going out to play. Pretty merry.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! We are very glad that Natural Joy Hot Spring Hotel can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. Looking forward to your visit again!
Guest User
Family Suite
Stayed in Oct 2022
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 3, 2022
So peaceful. In the quiet courtyard, you can walk for a walk after a good meal, and you can also take a hot spring. Hahaha, the housekeeper even made tea for us.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation! We are very glad that Natural Joy Hot Spring Hotel can bring you a good time for your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a feeling of being at home. Looking forward to your visit again!