No.88 Dianchi West Road, Jinzhou District, Dalian, Liaoning, ChinaView Hotel Details
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Tang Jingze Onsen Hotel Guest Reviews
4.5/5
Good
203 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(203)
Positive reviews(191)
Reviews with photos/video(72)
Relaxing hot springs(36)
Classy environment(33)
Perfect for kids(27)
Well designed(14)
Delicious breakfast(14)
Large rooms(13)
Loved the view(10)
Has play area for children(4)
Negative reviews(12)
Guest User
Parent-child Room
Stayed in Jan 2025
Family
1 review
2.2/5
Posted on Feb 17, 2025
After living in Japan, I really begun to appreciate onsen. I went here with my dad on our trip to Dalian, hoping to get a similar experience.
The onsen itself was as expected, but I overheard some old ladies talking very loudly about how they did not shower before entering, which was disgusting. As well, they did have a small hand-washing basin as onsen should have, but it wasn’t operational and there was a large hose coiled inside.
On top of all this, the service we received was absolutely appalling. The attitude we received upon checkin was very impolite. At first, the checkin staff tried to turn us away and tell us to go to a different hotel because they apparently couldn’t understand how to read the name on my passport (written in English). They had to call a different staff member over to confirm my reservation. The checkin staff also told us to buy bathing suits, which I thought was odd for onsen. In fact, for the onsen bathing suits were not required. There was a water park for children, which does require bathing suits. However, we were told we should buy them even for onsen.
We ate lunch and breakfast at the hotel. The food was plentiful but I can’t say that anything was well made. There was nothing particularly healthy either.
Response from Property: Dear distinguished guest, thank you for choosing to stay in our hotel. We are very sorry for the bad experience you have. We attach great importance to your feedback and have informed the relevant departments of the situation. To take a hot spring bath, you must shower before entering the pool. There are reminder signs in the hotel. We will try our best to avoid such things from happening again. There is a public hot spring area in the hotel where men and women can take a bath together. In this case, you need to wear a swimsuit. If you are in the separate running area for men and women, you don’t need a swimsuit. We will train the front desk staff. We sincerely hope that you can visit again and give us the opportunity to provide you with better services. I wish you a happy life!
Tartarus
Family Friendly Room (Double bed)
Stayed in Jan 2025
Family
14 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The hotel is very quiet, and the sleep is very comfortable at night. The hot spring water is very clean. I came when there were fewer people, and the family had a lot of fun. It is recommended to come when it snows, which is a different style.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you for your stay and good comments. A line of affirmation is the most genuine satisfaction from the bottom of my heart. Our service is to provide a warm home for the guests on the road. Here, we hope you can relax, enjoy and experience the most satisfactory service. We are always here waiting for you.
Guest User
Family Hot Spring Room1
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The environment is good, my mother is very satisfied, the breakfast is also quite rich, I will come back next time
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好,差評是敲響的警鐘,是善意的提醒,服務不周已加緊完善,若重蹈覆轍定加倍懲罰,感謝您的提醒,希望您願意給我們一次機會,我們會用實際行動證明您的選擇沒有錯,希望您下次光臨時能有一個更好的體驗,祝您天天好心情。
Anonymous User
Winter Pine Business Hot Spring Room
Stayed in Jan 2025
Family
4 review
4.8/5
Amazing
Posted on Feb 5, 2025
The service attitude is good, the phone response and feedback are fast, the only hygiene complaint is that the bedding is a bit dusty
Original TextTranslated by Google
Response from Property: 尊敬的顧客您好,差評是敲響的警鐘,是善意的提醒,服務不周已加緊完善,若重蹈覆轍定加倍懲罰,感謝您的提醒,希望您願意給我們一次機會,我們會用實際行動證明您的選擇沒有錯,希望您下次光臨時能有一個更好的體驗,祝您天天好心情。
Guest User
Family Friendly Room (Double bed)
Stayed in Jan 2025
Family
1 review
4.3/5
Very Good
Posted on Feb 3, 2025
Overall it's good. The HelloKitty themed parent-child room is very cute.
The sanitation needs to be improved. Overall the kids are satisfied with the play.
The outdoor hot spring is the best.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客户,感謝您的入住和點評,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗,歡迎您的再次光臨。
Guest User
Winter Pine Business Hot Spring Room
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 1, 2025
It just snowed in Dalian during the two days I stayed there. It was a real treat to soak in the hot springs and enjoy the snow scenery! ! The service was generally good. I made an appointment with my friends to come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Summer Peach Family Hot Spring Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Bring parents and children to play. Although the details are different from those in Japan, the whole environment is really Japanese. The service here is really good, especially the employee who was in charge when we checked in (although I don’t know his name, I’m very grateful🙏). Because there is a baby, everyone takes good care of it and helps to bring a crib. The hot spring area is very clean and healing, and the water where the children swim is also clean. It happened to be in autumn, and the courtyard with red leaves is beautiful!
It would be better if the entire venue facilities were introduced when the guests checked in, children’s shower gel was prepared in the room where children stayed, and fragile items on the coffee table were taken away☺️
Bringing parents and children here will definitely not disappoint you, a pleasant accommodation experience👍
Original TextTranslated by Google
6/20
Response from Property: Dear guest, thank you for your true and detailed five-star review of our hotel and the pictures of the hotel that are more realistic than those taken by photographers, giving everyone a feeling of not being there but better than being there. Thank you from all the hotel staff! Looking forward to meeting you again next time
Guest User
Parent-child Room
Stayed in Oct 2024
Family
3 review
4.0/5
Very Good
Posted on Nov 22, 2024
The Minions themed room I stayed in had a bit of a foul smell in the hand basin. The room was quite cold at night because of the high ceiling. There were usually few people and the waiters were quite nice. You had to ask the waiters for towels and bathrobes. The water in the children's pool was a bit cold, but the other pools were fine. The breakfast was very good. I will come again next time and try other rooms.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and providing your valuable comments. We will deal with your questions as soon as possible. The temperature of the room has increased. Some guests have reported that it is quite hot. Now the overall temperature of the hotel has increased, including Children's water park; welcome to visit our hotel again, contact us in advance next time you arrive, I wish you a happy life
Lidandan
Summer Peach Family Hot Spring Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The room is decorated in Japanese style. Very clean. The food is good. The children also like the children's playground. It's a very good experience.
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you for your stay and positive comments. A line of affirmation is the most real satisfaction from the depths of the soul. The service of our friends is to provide a warm home for traveling guests. Here, I hope you can relax and let You enjoy and experience the most satisfactory service, we are always here waiting for you
Anonymous User
Family Friendly Room (Double bed)
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Oct 10, 2024
Facilities: Although a bit old, but well maintained👍
Hygiene: Very clean
Environment: Average
Service: Very welcoming. We arrived very late that day. The reception was very good. They asked us to change into slippers at the front desk, which was good. It was quite comfortable after changing...
Unlimited public hot spring tickets: Uh... There were quite a few people. The place was not too big. I just want to say that the shower room has a lot of room for improvement
Children's naughty castle experience: Need to change into swimsuits. It was not suitable when we went there. It was a bit cold, so we didn't play
The whole environment is good. Hello kt room layout is good👍Deeply loved by children😻Breakfast is also good, there are many choices, food is replenished quickly, very sufficient, very fresh
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Phoenix Blossom Duplex Hot Spring Courtyard
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The room is large, suitable for family travel, the service attitude is very good, the buffet is also good, but the overall facilities are relatively old, the floor is cracked, and the TV is relatively small. Another point is that you can only enter and exit the hot spring area once when staying in the hotel. If you want to go again the next morning, you will have to pay an extra fee.
Original TextTranslated by Google
Guest User
Deluxe Children's Fun Suite
Stayed in Feb 2025
Family
2 review
0.5/5
Posted on Mar 4, 2025
First, the price was reduced by 700 yuan after we played for two days. It was a rip-off.
Second, the staff was very blunt and spoke to customers like they were lecturing students.
Third, three of my friends of the same shape had skin allergies.
Fourth, the room card was super difficult to use. I had to go back and forth to the front desk to change the card and walked around twice.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇入住我們酒店,給您帶來不好的體驗非常抱歉,對於您提出的反饋:1、酒店並不是降價哦,因為每年3月我們都會做活動的,活動的價格都很優惠,活動結束後我們都還是是原價哦,您可以關注我們,下次可以趕上搞活動再來哦2、員工態度不好,在這裏給您道個歉,我們一定會加以培訓,避免在發生這樣的事情哦3、關於皮膚過敏,可能是個人原因不耐受哦,酒店的水質都是經過檢測的,開業這麼久都沒有客人反應的呢!温泉水都是每天換的哦!4、房卡不好用,我們已經及時聯繫廠家進行修理,給您帶來不便深表歉意,再次感謝您的反饋,希望您下次到達此地,繼續選擇我們,見證我們的改變哦,祝您生活愉快,天天開心!
Guest User
Winter Pine Business Hot Spring Room
Stayed in Jul 2024
Family
2 review
4.5/5
Great
Posted on Sep 5, 2024
The overall design of the hotel is very Japanese, and you have to take off your shoes as soon as you enter. The indoor and outdoor designs are also very Japanese. The room is very spacious. A small Japanese-style space, the bed and the small living room are in a large space, and two beds are put together to make a super big bed! The children are very happy and like it. Each room has an independent hot spring. We booked a winter pine room with twin beds, which requires going to the second floor. The only drawback is that the toilet in the room has no window, so there is a smell of urine, and the water drainage of the washbasin is a bit problematic, and the drainage speed is quite slow. The hotel provides a hot spring bath for 2 adults, and children need to be charged an additional 49 or 59 (I forgot the specific amount). It is still a very good experience. The men's and women's baths require ** just like in Japan. The waitresses inside are also very nice, but I saw a young lady attracted by the beautiful scenery and took pictures of the scenery. I couldn't help but say that it might be possible to take pictures of others (everyone was naked). I hope the management will be strengthened. In addition, the southerners also experienced the bath scrubbing. I originally wanted to try the cheapest price, but the lady who scrubbed the bath didn't seem very satisfied and didn't start. In the end, she raised the level by 3 and got an essential oil rub. My husband said that this didn't happen on the men's side.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓;非常感謝您選擇入住我們酒店,給您帶來不好的體驗深表歉意,對於您提出衞生間異味;我們已經採取強化措施,關於搓澡問題,我反饋給相關部門領導,對員工進行加以培訓,如重蹈覆轍,定加倍懲罰,希望您下次還可以選擇我們酒店,見證我們的改變,祝您生活愉快!
Guest User
Winter Pine Business Hot Spring Room
Stayed in Jul 2024
Family
1 review
2.0/5
Posted on Aug 24, 2024
I was so disappointed with the photos! The air conditioner was turned off, the windows were closed, but it was still damp and cold. It was so hot that I needed to cover myself with a blanket. The blanket was damp. I wanted to go home overnight. I left at 6 o'clock in the morning without eating. The two tickets for hot spring and breakfast were useless. What a mood! Goodbye!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,感謝您選擇入住我們酒店,給您帶來不好的體驗深表歉意,最近幾天我們的地區連雨天受天氣影響導致有些潮濕,如果開窗的話會導致濕氣進入,房間內空調都是一直開放的,下次有問題可以隨時跟我們溝通哦,根據您的反饋,我們及時採取措施改善,希望您下次入住我們酒店可以給您更舒適的環境,祝您生活愉快!
Anonymous User
Deluxe Hot Spring Room
Stayed in Jan 2025
Couples
8 review
2.0/5
Posted on Mar 1, 2025
Other aspects are actually still OK, but as a hotel, you have floor heating, and the air conditioner is set to blow hot air only (the customer side clearly set it to cold air), I was woken up by the heat in the middle of the night, and the two of us did not sleep well all night. This is a heinous crime.
Original TextTranslated by Google
Response from Property: 尊敬的貴賓,很榮幸您選擇入住我們酒店並提出反饋,酒店冬季都是地暖,空調都是暖風的,非常抱歉,我們會想辦法解決做好提示,希望您下次入住酒店能有個更好的體驗,祝您生活愉快!