Stella Maris Beach Danang Reviews

Response from Property: Dear Mr./Ms. Adrian7432,Greetings from STELLA MARIS BEACH DANANG!I and the rest of my team at the Stella Maris Beach thank you for your GREAT review and very detail about your recent stay with us. We appreciate your patronage, and we are happy to know that our hotel surpassed your expectations.We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of the Valley with personalized services in modern style hotel.Once again, we thank you for choosing Stella Maris for your home away from home and we look forward to welcome you again.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Mr. Hsueh Taiyun,Greetings from STELLA MARIS BEACH DANANG Hotel!We are delighted to have you stayed with us during your recent vacation in this lovely Danang City and taking the time to tell us about your experience.Many thanks for all your compliments and positive review point. We are normally praised by our guests about our central & convenient location, the beautiful room & its facilities. We likewise appreciate your sharing your concerns. Please rest assured that we will look into this issue and put every effort into improving our service in thes needed areas.Wishing you safe travels, and thanking you for sharing your experience so that we can improve. We hope you would give us an opportunity to better serve in the near future.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Mr. Carlos Manuel,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Mr./Ms. Hiany,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Ms. nitnida Phongsavath,Thank you for sharing your feedback regarding your recent stay with us. We sincerely regret to hear that the room did not meet your expectations.The room type you booked, Superior, is clearly described as not having a view in the room description at the time of booking. We understand that having a nice view can enhance a holiday experience, and we apologize if this caused any disappointment.For future stays, we recommend exploring our other room categories, such as Deluxe or Suite options, which feature beautiful city or sea views. Additionally, our front desk team is always available to assist with room upgrades or any concerns during your stay to ensure your experience meets your expectations.We truly appreciate your understanding and hope to have the chance to welcome you back in the future for a stay that better aligns with your preferences.Warm regards,Natalie Pham (Ms.) - Front Office ManagerStella Maris Beach Hotel

Response from Property: Dear valued guest,Greetings from STELLA MARIS BEACH DANANG!I and the rest of my team at the Stella Maris Beach thank you for your GREAT review and very detail about your recent stay with us. We appreciate your patronage, and we are happy to know that our hotel surpassed your expectations.We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of the Valley with personalized services in modern style hotel.Once again, we thank you for choosing Stella Maris for your home away from home and we look forward to welcome you again.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Mr./Ms. Livetotravel,Greetings from STELLA MARIS BEACH Danang!On behalf of our hotel, we thank you for your high rating on Trip.com and we are truly grateful for your appreciation about location, fantastic accommodation, and also the attentive staff. Ensuring our guest comfort on every level is important to our entire team and we appreciate your reaching out to us.Your kind words will be shared with our team to let them know what they do for guest is the best way to have them back. And we hope other travelers will highly consider your helpful review when choosing the right destination for their vacation.Once again, we thank you for choosing Stella Maris for your home away from home and we look forward to welcome you again.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear valued guest,Greetings from STELLA MARIS BEACH DANANG!I and the rest of my team at the Stella Maris Beach thank you for your GREAT review and very detail about your recent stay with us. We appreciate your patronage, and we are happy to know that our hotel surpassed your expectations.We thank you for Wonderful words complementing our friendly staff who always try their best to make our guests’ stay as pleasant as possible, so thank you again for recognizing their efforts.We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of Town with personalized services in boutique style hotel.Once again, we thank you for choosing Stella Maris for your home away from home and we look forward to welcome you again.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear valued guest,Greetings from STELLA MARIS BEACH DANANG!I and the rest of my team at the Stella Maris Beach thank you for your GREAT review and very detail about your recent stay with us. We appreciate your patronage, and we are happy to know that our hotel surpassed your expectations.We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of Town with personalized services in boutique style hotel.Once again, we thank you for choosing Stella Maris for your home away from home and we look forward to welcome you again.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager

Response from Property: Dear Ms. Kimberley,We sincerely apologize for the negative experience you encountered during your stay with us. We understand your frustration regarding the loud music from the restaurant next door and the inconvenience it caused you. Rest assured, we are addressing this issue with the restaurant management to prevent such disturbances in the future.We also regret the incident with the wet sofa during your check-out. It was certainly not our intention to inconvenience you, and we are taking steps to ensure this does not happen again.Your feedback is extremely valuable to us, and we are committed to improving our services based on your comments. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Sincerely,NATALIE PHAM (Ms.)Front Office ManagerStella Maris Beach Hotel

Response from Property: Dear Mr./Ms. Artem B.,Thank you for taking the time to share your feedback. We apologize for the late check-in and the condition of the rooms during your stay. We understand how important these aspects are for a comfortable stay and regret that we did not meet your expectations.We are pleased to hear that you found our staff to be nice and accommodating. Your comments are valuable to us, and we will use them to make necessary improvements to our facilities and services.We hope you will give us another chance to provide you with a better experience in the future.Sincerely,NATALIE PHAM (Ms.)Front Office ManagerStella Maris Beach Hotel

Response from Property: Dear Mr./Ms. Tey Sovannratanak,Greetings from STELLA MARIS BEACH DANANG!We would like to thank you for taking the time to inform us of your experience in our hotel!It is always refreshing to receive positive comment and I very much look forward to sharing your feedback with our entire team of your recent stay with us at Danang. Ensuring our guest comfort on every level is important to our entire team. We have to continuously striven all of our efforts to make any single guest who have chosen to stay with us the most comfortable & enjoyable vacation in Danang city.Thank you again for choosing Stella Maris Beach Hotel at your accommodation. We look forward to welcoming you again soon.Warmest regards,NATALIE PHAM (Ms.) - Front Office Manager