962 Ng. Quyền, An Hải Bắc, Quan Son Tra, Da Nang, VietnamView Hotel Details
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Muong Thanh Grand Da Nang Hotel Guest Reviews
4/5
Very Good
94 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.1
Cleanliness3.8
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All reviews(94)
Positive reviews(83)
Reviews with photos/video(27)
Awesome stay(19)
Friendly owner(15)
Awesome rooms(10)
Near shopping area(9)
Tasty food(6)
Convenient for shopping(6)
Great value for money(5)
Negative reviews(11)
Lee
Deluxe Family Triple Room
Stayed in Oct 2024
Family
20 review
4.5/5
Great
Posted on Nov 21, 2024
Nice hotel but obviously has passed it’s prime time. The experience started not well when I’ve booked family triple room but was given a deluxe twin, which trip.com has compensated me with the difference. Amenities are quite old but still functional. Location is good, short walk to the dragon bridge and the night market. Service was good, reception contacted me twice to make sure everything is ok. Breakfast is good with both western and local selections.
Response from Property: Dear SirThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
TWC-OMG
Deluxe Twin Room
Stayed in Jul 2024
Family
6 review
2.7/5
Posted on Aug 25, 2024
Room air conditioning was not working well. Toilet bathtub drainage was chocked so it drains very very slowly. Curtains are not blackout, so be prepared to be woken Up at sunrise. A cockroach was crawling around my bed when we came back late one night😨Breakfast was not bad as they try to change menu daily. Check in and out was fast and smooth. Concierge will direct you to the most expensive and touristy place when you ask for recommendations, so do your own research and book your own grab as the rides recommended will cost you double / triple. In conclusion, book only if you can accept these things.
Response from Property: Dear SirWe sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Mr.Le Van Giap- Genaral Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 9, 2023
My July 2023 stay during a busy weekend in the city and at the hotel. Thank you for taking care of me. I enjoyed my stay! Good value, good quality (rooms, breakfast, facilities), pleasant location near the Dragon bridge (but not too near the crowds/noise) and good experience staying here. Thank you again and all the best :)
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Truong Thi Lan Huong- General Manager
Guest User
Superior Twin Room
Stayed in Jul 2023
Couples
68 review
2.7/5
Posted on Oct 2, 2023
Good location and nearby the night market in walking distance. Staff are not that helpful when seeking help while it wasn’t busy.
The toilet is dirty and room could be better cleaned.
The power was cut off n back normal in seconds. The air wasn’t cold enough and was told as it started n waited for an hour n still not cold
The breakfast is very good. Many election
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Bubeekitty
Deluxe Family Triple Room
Stayed in Jun 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Nice location with a good service. Mr.Thien Nguyen, a bellman hotel he helps me a lot. I'll be back there again.
Response from Property: Dear Sir/ MadamThank you for staying with us and sharing your experience. We are glad that you enjoyed the time with us and we look forward to the pleasure of welcoming you again soon!Thanks and regards,Kind regards, Truong Thi Lan Huong - General Manager
Anonymous User
Premium Deluxe King Room
Stayed in May 2023
Business travelers
102 review
4.7/5
Amazing
Posted on Jun 25, 2023
Breakfast spread is good. Staffs are friendly. The shower head is old and the water pressure is weak.
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Guest User
Deluxe Twin Room
Stayed in May 2023
Business travelers
4 review
2.7/5
Posted on Jun 10, 2023
It was a Saturday night. A school of Vietamese tourists were packed everywhere in the hotel. The grand piano in the lobby was a big toy for kids to practice. Among 6 elevators, three were not for guests rather than staffs or else. After fighting to take one finally, it's not the end. You have to be very patient inside of the elevator with a full of passengers, in my case, drunk old Korean men's madness of talking very loudly each other. Some even looked to try to find a Vietnamese woman for making a dirty joke, misunderstanding she supposed to be okay with his ugly, egnorant broken English. I said "Xin loi" to her. All seems not the fault of the hotel, but it's a fact that I cannot go to bed because of the hot air drafting around my room. I tried to lower down the temperature, but the air-conditioner was set not to controlled by the remote controller on purpose. At least, this hotel doesn't need to worry about late check out issue. First time in my life, I will not have the free breakfast buffet of the hotel tomorrow morning. I am sure it would be a big war of breakfast. I know VN people are not like Koreans and Chinese, but it surely wouldl be a massive clowdness.
Response from Property: Dear Sir/Madam,We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Miss.Truong Thi Lan Huong - General Manager
Guest User
Superior Twin Room
Stayed in Feb 2023
Travel with friends
4 review
4.0/5
Very Good
Posted on May 30, 2023
Good and nice
Which location is very convenience and good for with fd
Response from Property: Dear Sir/ MadamFirst of all, we would like to thank you for choosing us for your stay in Mường Thanh Grand Đà Nẵng . Your opinion makes us really happy since we are committed to deliver the best possible experience to each of our guests while with us.It will be great to have you again next time you visit the hotel, so please don´t hesitate in contacting us.Kind regards,Yours sincerely, Truong Thi Lan Huong - General Manager.
seng sem low
Apartment
Stayed in Jul 2022
Family
1 review
4.0/5
Very Good
Posted on Aug 31, 2022
great stay, with the rooms quite spacious. the hospitality is excellent, staff are very accommodating. food service is great too. however, the water supply and aircon is quite weak as i was staying in the 25th floor.
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Huong Truong- General Manager
Guest User
Superior Twin Room
Stayed in Oct 2024
Business travelers
11 review
4.0/5
Very Good
Posted on Nov 28, 2024
The hotel is located in the city of Da Nang. It is very convenient to go anywhere, to the attractions, and there are many restaurants around. It takes about 10 minutes to walk to the beach. The breakfast variety is average.
Original TextTranslated by Google
Response from Property: Dear SirThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 16, 2024
The accommodation was good and cost-effective. I visited again after 3 years, and the facilities, price, cleanliness, and accommodation condition were all good. The only regret was that the breakfast was a little bad.
Original TextTranslated by Google
Response from Property: Dear SirThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Solo travelers
47 review
2.7/5
Posted on Dec 22, 2024
The hotel is very old, there are not many guests, the rooms are generally clean and lackluster.
Original TextTranslated by Google
Response from Property: Dear SirWe sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel.We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that.We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services.The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future.Ms.Tran Thi Thu Hoa- Genaral Manager
한국말만 아는 자유여행
Superior Twin Room
Stayed in Jul 2024
Travel with friends
30 review
4.5/5
Great
Posted on Aug 9, 2024
Added 3 nights after 2 nights. Not recommended if you want Mikhe Beach.
The night market is close, and if you take a taxi, you can go to Han Market or the beach for 2-3 thousand won, which is good.
It seems less humid because it is not near the beach.
Original TextTranslated by Google
Response from Property: Dear SirThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Le Van Giap- Genaral Manager
Guest User
Deluxe Family Triple Room
Stayed in Oct 2024
Travel with friends
1 review
3.5/5
Posted on Dec 3, 2024
It was good. The front desk staff were very friendly and helpful.
Original TextTranslated by Google
Response from Property: Dear SirThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
Dennis Kung
Superior Twin Room
Stayed in Nov 2023
Business travelers
4 review
3.5/5
Posted on Dec 14, 2023
The swimming pool is pretty good, indoor and there is a gym. The room is clean, but the bathtub is cracked. You have to pay for boiled water in the refrigerator because it is 510ml and the free one is the 300ml above, so be careful before drinking, as you can see in Figure 3 Actually, you can’t tell if you don’t look carefully. The employee will ask you to give him a good rating on tripadvisor. Then you ask him if he can give you boiled water? He can't even do it! So it was quite a bad experience!
Original TextTranslated by Google
Response from Property: Dear Sir/ MadamThank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us.We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile.Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us.Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future.Thank you and best regard ! Truong Thi Lan Huong- General Manager