To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(84)
Positive reviews(79)
Reviews with photos/video(40)
Great location(23)
Awesome rooms(20)
Friendly staff(18)
Loved the view(17)
Clean and tidy(16)
Awesome stay(16)
Convenient location(16)
Great value for money(12)
Negative reviews(5)
DrJune
Triple Room With City View
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Great stay. The hotel upgraded tge room to river view which we can see the night show from our room
Response from Property: We sincerely thank you for this positive evaluation. Hope will still be your choice during your next visit to Da Nang ^^
Guest User
Triple Room With City View
Stayed in Oct 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 15, 2024
I can see the dragon bridge from my hotel room on its tail. That’s the only good thing about the hotel. There’s nothing nearby like minimart or eateries, need grabcar to everywhere else. So no last minute shopping
Response from Property: We sincerely thank you for this positive evaluation. Hope will still be your choice during your next visit to Da Nang ^^
Guest User
Superior Quadruple City View
Stayed in Apr 2024
Family
3 review
3.7/5
Posted on May 19, 2024
Good vibes near by restaurant and park but some eIectricity and some equipment cannot use
Response from Property: We are sorry for your bad experience during your stay at our hotel. We'll try to fix it as much as we can. Hope you will still choose us for your next stay.
Lan Hahn
Superior King
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The hotel is in a very good location, I can see the Dragon Bridge and the APEC building from my window, The front desk staff is very helpful. The night market is just across the bridge, within walking distance.
Response from Property: Dear Lan Hahn,Your feedback about our hotel is a great motivation for us to continue providing the best service to our customers. We are happy to know that you found our location very good and worth your stay. Being able to see the Dragon Bridge and the APEC building from the room window was a great experience and we are very happy that you got to see this.The helpfulness of the front desk staff is a very important factor in creating a positive stay experience for our guests and we are delighted that you had a good experience with them.We are also grateful that you shared that the Night Market is located right across the bridge and can be reached on foot. This is a big plus for our hotel, as it brings convenience and enjoyable local experiences to our guests.If you have any other requests or feedback, please contact us. We are always willing to listen and serve you in the best way possible.Best regards,Phu An Da Nang Hotel Team
nyein suhlaing
Superior Quadruple City View
Stayed in Jan 2024
Solo travelers
1 review
1.0/5
Posted on Feb 10, 2024
Not support too much
Room accommodations is good
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our room accommodations to be good. However, we regret that other aspects of your stay did not meet your expectations.We apologize if our service and facilities did not fully support your needs. Your comments are very important to us, and we will be addressing these issues with our team to ensure improvements are made.We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,
Bảo
Superior King
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The view from the hotel is very good, you can see Apec Park, Dragon Bridge, Han River Bridge, security guards work enthusiastically, support suitcases up to the room
Response from Property: Thank you so much for taking the time to share your experience at Phú An Hotel. We're thrilled to hear that you enjoyed the breathtaking views from our hotel, with sights like Apec Park, Dragon Bridge, and Han River Bridge. It's always our goal to provide our guests with memorable and picturesque surroundings.We are especially pleased to learn that our security guards left a positive impression on you. Their enthusiasm and dedication to ensuring a safe and welcoming environment are values we hold in high regard. It's great to know that their assistance with carrying luggage to the room added to the overall positive experience.We truly appreciate your kind words and the recommendation. We look forward to welcoming you back to Phú An Hotel in the future. If there's anything else we can do to make your next stay even more enjoyable, please feel free to let us know.Safe travels!
Guest User
Triple Room With City View
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Beautiful view, clean swimming pool, fully equipped room, everything ok
Response from Property: Thank you for taking the time to share your positive feedback about your recent stay at Phú An Hotel. We're delighted to hear that you enjoyed the beautiful view, clean swimming pool, and fully equipped room.Our team works hard to ensure that our guests have a comfortable and memorable experience, and it's wonderful to know that we met your expectations. If there are any specific details or aspects of your stay that stood out to you and you'd like to share, we'd love to hear more.We appreciate your kind words and look forward to the pleasure of welcoming you back to Phú An Hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Safe travels!
Ado & Rob
Superior King
Stayed in Jan 2024
Couples
12 review
5.0/5
Outstanding
Posted on Feb 28, 2024
Great stay fantastic location lady at reception so kind and helpful if we come back to Danang we would definitely stay there again . Clean spacious room fantastic view of Dragon Bridge and city living .Cleaning staff so obliging and hard working Thankyou to you all
Response from Property: Dear Ado & Rob.Your review of your experience at our hotel is a great honor and we sincerely thank you for your support.We are delighted that you have found our accommodation to be excellent and highly rated. Receiving compliments on the good location of our front desk staff and their dedication and helpfulness is part of our goal in providing the best customer service.Clean and spacious rooms, along with great views of Dragon Bridge and city life, are something we're very happy you've experienced. Cleaning staff working responsibly and diligently is an indispensable part in ensuring that customers' resting environment is always kept clean and tidy.We look forward to welcoming you again if you return to Da Nang. If you have any other requests or feedback, please do not hesitate to contact us. We are always willing to serve and improve to bring the best experience to our customers.Best regards, The Phu An Hotel Da Nang Team.
runneto
Superior King
Stayed in Feb 2024
Family
3 review
3.2/5
Posted on Mar 26, 2024
It’s ok for short staying in the city for me.
The location is good but it’s old.
Response from Property: Dear Runneto,We thank you very much for sharing your opinion. We know that you have appreciated the hotel's convenient location, and we will take note of your comments regarding facility upgrades. We always try to improve our services to bring the best experience to our customers. If you have any other requests or comments you would like to share, please do not hesitate to contact us. Thank you and hope you have an enjoyable time in Da Nang, Vietnam!Best regards,The Phu An Hotel Da Nang Team
Sey Siemhong
Superior Double/Twin City View
Stayed in Dec 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Jan 7, 2025
Good service and clean
Response from Property: Thank you for your kind words! We're delighted to hear that you experienced good service and found our accommodations clean. We appreciate your feedback and hope to welcome you back soon!
Pitipat
Triple Room With City View
Stayed in Jan 2024
Travel with friends
10 review
4.7/5
Amazing
Posted on Mar 1, 2024
The room is clean, sleeps comfortably, overall is considered good.
Response from Property: Dear Pitipat,We sincerely thank you for sharing your positive review about the hotel.Wishing your family good health, happiness, and prosperity to come back to experience our great services in the future, helping you always have more interesting and exciting vacations. The entire staff of Phu An Hotel Da Nang would like to sincerely thank you and see you again!Best regards,The Phu An Hotel Da Nang Team
Evelyn Tudtud
Triple Room With City View
Stayed in Jan 2024
Family
1 review
3.5/5
Posted on Feb 8, 2024
Nice view but the staff must be more accommodating.
Good price.
Response from Property: thanks for your review, hope too see you again
Sherine Zhu
Superior Quadruple City View
Stayed in Nov 2023
Couples
9 review
3.7/5
Posted on Jan 6, 2024
Overall is good . Location is good. Staff is helpful thankss
Response from Property: Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed our location and found our staff helpful. Your satisfaction is our priority, and we truly appreciate your positive comments. We look forward to welcoming you back to Phu An Hotel in the future!Warm regards,[Phu An Hotel Team]
Tbmlora
Triple Room With City View
Stayed in Nov 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 15, 2023
It was nice and peoples were kind and helpful
Response from Property: thanks for yor feedback. we hope to see you next time
Nam
Triple Room With City View
Stayed in Jun 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Jul 16, 2024
Everything is ok
Response from Property: Thank you for choosing our hotel.See you soon