Cupertino Hotel Reviews

first the good part. The staff is very nice and try to be helpful. The location is also convenient, right off the 280 freeway. now the bad part (unfortunately). First, be careful walking to the shopping center nearby to eat something. I got some food and walking back around 8pm, a guy tried to rob me as the parking lot is dark. I would have thought Cupertino (home of Apple) is safe but apparently not. I wouldn't let my wife walk outside alone near this hotel. Besides that, there are other things to know. The free breakfast is horrible, and I wouldn't eat that for fear of getting sick. The building itself is old and not cared for. The photos of the building are very misleading. Dirty, dimly lit, and the hallways were freezing (they have outdoor hallways). That lead to my biggest shock, which was to find a mouse in our bathroom! Actually, my wife got up in the morning to use the bathroom and she shrieked at seeing the mouse run around when the lights came on. What was disappointing however, was the hotel's response. We called the front desk at 7am and the guy was nice, but was UNABLE TO HELP BECAUSE HOUSEKEEPING WASN'T AVAILABLE UNTIL 9AM! So we were stuck without a bathroom and worried the mouse will crawl under the bathroom door into the bedroom. That about sums up this hotel. Good staff but it's the same as a Motel 6 but 2x the price.

Hotel was convenient as it was close to San Jose airport, 11 miles as well as next door to a grocery store and many restaurants. Breakfast was OK, only issued was they were laying down tile in the main lobby by the only working elevator so had to watch your step as you got on and off the elevator. Hotel is older and could use upgrading but overall it met our needs. Would stay again.

Hotel is okay. The elevator was broken when we came. And the alternative elevator couldn’t take us to our floor. So we had to climb the stairs with the suitcases. Luckily our room is only in 2nd floor. Location is good, cupertino is close to San Francisco if you wanna do a quick trip

Location was great. Was disappointed that the gym advertised as "available off site" was inaccessible to me as it was 2 miles away and I didn't have a car.

They should remove the big mirror in the room, quite scary

Nice stay with breakfast! Car park available for free. 3 mins walk to the supermarket.

Overall, it is a decent hotel. The only problem is the furnitures - they are kind of old and may need renovation

Very cosy hotel, with decent breakfast. Room is spacious. Near Apple Park and plenty of eateries nearby. Scoring low on cleanliness as the spa pool is sandy and the gym is actually not on site. Otherwise, comfortable hotel with friendly service staff.

Had a nice stay very clean and comfortable

Overall is ok for the price.

Check in was hassle free. Room very clean and nice and big. Breakfast was great!

The room is small. I left something in the hotel and asked about it the next day but they said they didn't have it. It was good that they checked in early, but the room they got was not in a good location.

The hotel is in a good location, the room is big enough, the sanitary conditions are also good, a simple breakfast of bread and coffee is provided free of charge every day, and it is close to the supermarket and convenient for shopping. However, the facilities in the room are relatively old. Considering the price comprehensively, it is also a cost-effective choice for business trips to Silicon Valley.

It feels ok, but the breakfast is getting simpler and simpler, just bread, nothing hot, eggs were ok the first time, but this time there was none