Citadines La Défense Paris

Citadines La Défense Paris Reviews

Citadines La Défense Paris

Les Saisons, 1-8 Bd de Neuilly, Courbevoie, 92400, FranceView Hotel Details
Citadines La Défense Paris
Citadines La Défense ParisCitadines La Défense ParisCitadines La Défense Paris
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Citadines La Défense Paris Guest Reviews

4.1/5
Very Good
69 review
Verified reviews
Location4.1
Amenities4.2
Service4.0
Cleanliness4.2
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All reviews(69)
Positive reviews(13)
Reviews with photos/video(4)
Clean and tidy(5)
Awesome stay(5)
Convenient location(4)
Negative reviews(2)
DI
Deluxe Studio
Stayed in Oct 2024
Business travelers
5 review
3.2/5
Posted on Nov 9, 2024
Free coffee in lounge. Room is well cleaned with kitchen kits. The location is convenient for office and event but difficult to find for taxi. I had to go down in front of Ibis to get a taxi. No free room service for less than 7 days stay. Be attention with the reception. I was charged twice the stay tax by an inexperienced staff, and they did not reimburse me when check out.
Response from Property: Dear DI, Thank you for your feedback. We are pleased to hear that you enjoyed the complimentary coffee, the cleanliness of the room, and the convenience of our location for both office and event access. We sincerely apologize for the difficulty you encountered with finding a taxi and for the confusion regarding room service and the double charge for the stay tax. Rest assured, your comments have been shared with our reception team to ensure this does not happen again. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for a more seamless experience.The Management Team, Citadines La Défense Paris
AGBOMADJI KODJOVI AGBESSI
1-Bedroom Deluxe Apartment with Balcony
Stayed in Nov 2023
Family
39 review
4.0/5
Very Good
Posted on Jan 2, 2024
Was there for the new year celebration with my family.Nice place to be with the family looking at the 2 rooms setup. Only challenge remains the access for food delivery and Uber. By all means Defense access is always complex.
Response from Property: Hello, Thank you for choosing our place to celebrate the New Year with your family! We're delighted to hear that you found it a pleasant spot for a family gathering.The Management Team, Citadines La Défense Paris
Kanoktip Dangbandit
1-Bedroom Deluxe Apartment
Stayed in Jan 2025
Family
3 review
5.0/5
Outstanding
Posted on Feb 19, 2025
Very nice place. I love
Response from Property: Dear Kanoktip Dangbandit,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the place. It’s always our goal to provide a great experience for our guests, and we're happy to know we met that expectation. We’d be delighted to welcome you back anytime for another fantastic stay!
Chia Sheng
Deluxe Studio
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Super awesome hotel! The reception staff are super friendly and can speak Chinese and provide a lot of help. I really appreciate your warm hospitality😊 The room is very clean and the bed is very comfortable...I really like it here Super close to the subway station! The public security nearby is very good and there is no need to change trains from the subway station to famous attractions, which is super convenient! ! ! I like this place so much that I share it with travelers who are hesitating.
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Response from Property: Dear Chia Sheng, We are delighted to learn that you enjoyed your stay with us. We are glad to hear compliments of our staff members. Your kind words will be shared with the team. Receiving such feedback from residents like yours inspires us to continually improve our service delivery.Once again, thank you for making us one of your preferred accommodation choices. We look forward to the pleasure of welcoming you again soon at Citadines La defense.Yours sincerely, Citadines La defense
Guest User
Deluxe Studio
Stayed in Jun 2024
Business travelers
10 review
4.6/5
Great
Posted on Jul 13, 2024
The hotel is located in the La Defense business district. The location is very convenient, near the subway station, and you can walk there. The breakfast is too simple for Chinese people, and there are no vegetables. But the self-service laundry service is more convenient.
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Response from Property: Hello, We are so happy to read your positive feedback. We hope to see you soon in our residence in Paris. The Management Team, Citadines La Défense Paris
Anonymous User
1-Bedroom Deluxe Apartment
Stayed in Nov 2024
Family
2 review
2.2/5
Posted on Jan 3, 2025
This was a family trip, but I didn't have a room booked and had to stay separately from my family.
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Response from Property: Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience of not having a room booked to stay with your family. Your feedback is important to us, and we’d like to better understand what happened to ensure we can improve. If you could provide more details about your booking experience, we’d be happy to assist further. Please don’t hesitate to reach out to our team directly.We hope to have the opportunity to welcome you back and provide a seamless experience next time.
Guest User
Deluxe Studio
Stayed in Sep 2024
Business travelers
4 review
3.8/5
Good
Posted on Dec 1, 2024
I booked this hotel on a business trip to Paris. It is located in the business district and is cost-effective. The entrance and the room are small, but clean. The receptionist is also very enthusiastic. It is worth booking again.
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Response from Property: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that our hotel met your expectations in terms of both value for money and room cleanliness. We truly appreciate your compliments on the warm welcome from our receptionist.It would be our pleasure to welcome you again during your next business trip to Paris.Kind regards,The Management, Citadines La Défense Paris
nikowoo85
Deluxe Studio
Stayed in Sep 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Good location, only 50 meters from the subway entrance, high cost performance
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Response from Property: Dear Nikowoo, Thank you for taking the time to write this review. Receiving such feedback from residents like yours, inspire us to continually improve our service delivery. We look forward to welcoming you again at our property. Yours sincerely, Citadines la defense
Chengse99
Deluxe Studio
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Although the room is small, it has everything you need, including an electric stove, microwave, pots, bowls, chopsticks and spoons, and it is clean. It was a bit hard to find at first, but I found it right away using Amap. It is within a 10-minute walk from the subway station and the shopping mall, where there is a large supermarket with a full range of products. Recommended!
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Response from Property: Dear Chengse, Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your stay with us and found the room well-equipped and clean. We look forward to welcoming you back in the future!The Management Team, Citadines La Défense Paris
Daming
1-Bedroom Deluxe Apartment
Stayed in Jan 2024
Family
37 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The room is clean, tidy, comfortable and quiet. It is close to the subway station and convenient for travel!
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Response from Property: Dear Daming, We would like to thank you for your positive feedback. We hope to see you soon!The Management Team, Citadines La Défense Paris
Anonymous User
Deluxe Studio
Stayed in Nov 2023
Family
7 review
1.0/5
Posted on Jan 3, 2024
Very bad. Don’t choose this option if you have children. You will be ripped off. You will have to pay an extra 600 euros.
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Response from Property: Hello, We're genuinely sorry to hear about your disappointing experience. Our goal is to provide a comfortable and positive stay for all our guests, including those with babies. We apologize for any inconvenience you may have faced.To better address your concerns and understand the additional charges, could you please provide more details or reach out to our customer service? We appreciate your feedback and hope to have the opportunity to improve your perception of our establishment in the future.Best regards,The Management team, Citadines La Défense
Guest User
1-Bedroom Deluxe Apartment
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Very good service and comfortable
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Response from Property: Dear Sir, thank you for your very positive feedback. We look forward to welcoming you again soon. See you soon! The Management Team, Citadines La Défense Paris
Guest User
Deluxe Studio
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Very pleasant experience
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Response from Property: Dear Guest, Thank your for your positiv feedback, we hope to welcome you again in the futur. The management Team, Citadines La Défense Paris
Guest User
1-Bedroom Deluxe Apartment
Stayed in Oct 2024
Other
1 review
3.2/5
Posted on Nov 12, 2024
Hotel service is okay.
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Response from Property: Dear Guest, Thank you for your feedback! We're glad to hear that you were satisfied with our hotel service. We will continue to strive to improve the quality of our service to ensure a better experience for all our guests. If you have any suggestions or requests, please feel free to let us know. We look forward to welcoming you again in the future.The Management Team, Citadines La Défense Paris