Popular Cook County 4-star Hotels

Let me first of all say that I was truly looking forward to stay at The Blackstone. I had saved all my points to put toward this stay and sadly it was ruined BEFORE I even got there! Days before my stay, I called to see if I could possibly upgrade. I spoke to Diana who was truly nice, helpful and professional. Unfortunately, it kind of went downhill froM there. The next day, I called back to confirm whether I needed to be present for the checkin. The call was answered by someone who from the beginning was very terse! When I tried to ask her if Diana was still available, she was unprofessional and unbelievably rude. So I did what any guess would’ve done in that case and that’s ask who I was speaking with. She immediately fired back “I’m not telling you my freaking name!” I was immediately taken aback and when I tried simply get a word in, she kept bluntly and blatantly interrupting and talking through me. After listening to her yell at me for minutes, I ask her for her name again and “click” the line goes dead. I called back and was put on hold. Finally I spoke to a manager named Earline. She was nice and apologetic. She informed me that the rude employee’s name was Shandjana. She was even nice enough to offer me an upgrade to a Lakeside View. I told her that if she was willing to honor that plus free breakfast, then we’re good! I ended the call happy and was looking forward to my stay again! The next day I called again because as I remembered I never got my answer for regarding whether I needed to checkin in person at a certain time. I usually use Hilton and I can check in via app so wasn’t sure about Marriott. In fact, truth be told, I had stopped staying at Marriott bc of their customer service (or lack thereof). When I called, I spoke to someone named Jacquiea. I explained to her the back story and she confirmed that my room was locked in and I wouldn’t lose it. However, when the convo came around to breakfast, she mentioned there were no notes for it on my stay. I explained to her that I talked to Earline and mentioned that it was one of my concessions for staying after my rude in encounter with Shadjana. She said she would talk to Earline and get back to me. I didn’t think too much of it. I figured Earline would confirm what her and I talked about and we’d be all squared away. Unfortunately, the situation sadly got even worse. Later that afternoon, I received an email from Jacquiea citing that she never promised me a complimentary breakfast and that I wasn’t getting one. Again, I was puzzled as I KNOW I mentioned that as one of my concessions, but perhaps she (Earline) simply didn’t remember and that perhaps there was a misunderstanding. I replied saying such and reiterating to them that the purpose of those concessions was to do damage-control for shandjana’s immature behavior. In fact, the hope was they would say “perhaps there was a misunderstanding between Earline and you, but given the unfortunate behavior of our staff, we’re willing t

The location of the hotel is good as it is within walking distance from the exhibition hall, but it is a bit far from downtown. Breakfast was good, and I think the main building is better than the tower building. The staff are friendly, but there is an extra charge for early check-in and late check-out.

Located in Oak Park, Harvey House Bed & Breakfast is within a 15-minute drive of United Center and Millennium Park. This bed & breakfast is 10.3 mi (16.6 km) from Chicago Riverwalk and 10.5 mi (16.8 km) from Michigan Avenue.Pamper yourself with onsite massages or enjoy recreation amenities such as a spa tub. This bed & breakfast also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.Grab a bite from the snack bar/deli serving guests of Harvey House Bed & Breakfast. For your convenience, a complimentary breakfast is served daily from 8:30 AM to 10 AM.Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include irons/ironing boards, and housekeeping is provided daily.

With a stay at Level Chicago - River North, you'll be centrally located in Chicago, within a 5-minute drive of Michigan Avenue and Chicago Riverwalk. This hotel is 0.5 mi (0.8 km) from State Street and 1.3 mi (2.1 km) from Millennium Park.Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

The elevator halls on each floor are very spacious, with 14 elevators. Although you need to change elevators on the 20th floor, it is still very convenient. It has a good view of Lake Michigan and the park. The service in the restaurant is friendly and the breakfast price is reasonable at US$25.

This was my 4th time staying at the Sofitel and it remains the only place I’ll stay in the city! The hotel is beautiful, the rooms are very modern and extremely clean. I love their bathrooms, they are very spacious with a very nice soaking tub. Beds and bedding are very comfortable. I haven’t dined much at the hotel I usually will order a simple room service breakfast - they make even a simple English muffin and coffee seem luxurious! The serving tray, the beautiful blue and white dishes, the carafe for your coffee… I look forward to my breakfast in bed there every time! Their French Press coffee is AMAZING. The location couldn’t be better - walking distance to so much great dining and shopping! I am a single mom and I come for solo weekends in the city and I love how safe the neighborhood is as well as the hotel. Most of all the staff is incredible. From the moment I check in I feel very valued and special. They have accommodated me in so many ways and gone above and beyond to make my time away in the gift so special! I absolutely recommend the Sofitel as one of the most luxurious hotels in the city, as well as the best value!

Very clean, comfortable and quite new. The second floor is a museum that can be viewed for free

I admit I was somewhat nervous about booking the Hotel Allegro because some reviews were so negative. I've since realized that those reviewers are probably not accustomed to staying in a city boutique hotel. I last stayed at the Hotel Allegro in 2019 and I thought it was fine. I booked it again because it was a great value and the perfect location for my business trip to the city. My 2022 experience outshines my 2019 visit. I arrived at my 11th-floor room around 7:30 p.m. on Thursday evening. My room was *perfect.* It was surprisingly spacious for the price and aesthetic. The room featured an iron, a mini fridgerator, multiple charging stations, a television, and a desk. I was surprised to see the hotel offered robes and slippers since the evening rate was so affordable. The hotel elevators are remarkably fast (maybe the fastest I've ever experienced?) and the bellman are very friendly. There is a Starbucks on the ground floor of the building that houses the Hotel Allegro. They open at 5:30 a.m., even on Sundays, so I couldn't ask for more! I didn't get the chance to have a cocktail at the lobby bar but it looked lovely. The property is one block from the Orange line (Midway airport) and about 3 or 4 blocks from Ogilvie station. You can easily walk, as I did, to Michigan Avenue and River North restaurants and bars. P.S. I had spoken with Adam, the assistant property manager, via email prior to my arrival. He was incredibly kind and made sure my experience was perfect. Thank you, Adam!

This hotel is very fancy. It's clean and modern. The room was stocked with plenty of towels, and the bedding was very comfortable, but there was only one lonely coffee cup - nothing in the bathroom for a glass of water for example. The room had a very small mini fridge, safe, and coffeemaker, but no microwave. There was a microwave in the ice/vending area. The lobby, which is open to the first 6 floors, was playing a subtle beat music nonstop, and this could be heard just inside the room as well. It felt like I couldn't get away from the hustle and bustle and just retreat into a quiet place, because opposite the noise from the hallway was constant highway noise coming from I-90! The hotel fitness room was top notch, and the pool was very clean and extra large - both excellent! I would stay here again because I was attending a convention that will likely be here next year as well, and it would be inconvenient to stay elsewhere and then have to drive to the convention each day, but otherwise would not choose this hotel.

The hotel has a good location, just beside Michigan Avenue, and convenient to all major attractions in Chicago. The hotel environment is also very good. It is quiet and clean. The space is large enough. There is sufficient hot water supply, but there is no hot water to drink. We brought our own heat The most distinctive feature of the kettle for boiling water is the hotel’s robots, which can deliver water and daily necessities, which are available on demand, great! We did not have breakfast at the hotel, but there are many restaurants around, which are very convenient. The waiters in the hotel are very good and the service is very warm and thoughtful. Our trip felt very good, the price was affordable and the process was comfortable!