Popular Cook County 4-star Hotels

Let me first of all say that I was truly looking forward to stay at The Blackstone. I had saved all my points to put toward this stay and sadly it was ruined BEFORE I even got there! Days before my stay, I called to see if I could possibly upgrade. I spoke to Diana who was truly nice, helpful and professional. Unfortunately, it kind of went downhill froM there. The next day, I called back to confirm whether I needed to be present for the checkin. The call was answered by someone who from the beginning was very terse! When I tried to ask her if Diana was still available, she was unprofessional and unbelievably rude. So I did what any guess would’ve done in that case and that’s ask who I was speaking with. She immediately fired back “I’m not telling you my freaking name!” I was immediately taken aback and when I tried simply get a word in, she kept bluntly and blatantly interrupting and talking through me. After listening to her yell at me for minutes, I ask her for her name again and “click” the line goes dead. I called back and was put on hold. Finally I spoke to a manager named Earline. She was nice and apologetic. She informed me that the rude employee’s name was Shandjana. She was even nice enough to offer me an upgrade to a Lakeside View. I told her that if she was willing to honor that plus free breakfast, then we’re good! I ended the call happy and was looking forward to my stay again! The next day I called again because as I remembered I never got my answer for regarding whether I needed to checkin in person at a certain time. I usually use Hilton and I can check in via app so wasn’t sure about Marriott. In fact, truth be told, I had stopped staying at Marriott bc of their customer service (or lack thereof). When I called, I spoke to someone named Jacquiea. I explained to her the back story and she confirmed that my room was locked in and I wouldn’t lose it. However, when the convo came around to breakfast, she mentioned there were no notes for it on my stay. I explained to her that I talked to Earline and mentioned that it was one of my concessions for staying after my rude in encounter with Shadjana. She said she would talk to Earline and get back to me. I didn’t think too much of it. I figured Earline would confirm what her and I talked about and we’d be all squared away. Unfortunately, the situation sadly got even worse. Later that afternoon, I received an email from Jacquiea citing that she never promised me a complimentary breakfast and that I wasn’t getting one. Again, I was puzzled as I KNOW I mentioned that as one of my concessions, but perhaps she (Earline) simply didn’t remember and that perhaps there was a misunderstanding. I replied saying such and reiterating to them that the purpose of those concessions was to do damage-control for shandjana’s immature behavior. In fact, the hope was they would say “perhaps there was a misunderstanding between Earline and you, but given the unfortunate behavior of our staff, we’re willing t

Stayed with my wife in Chicago on my way to visit family. Room was ready, clean, and perfect for us upon arrival. Definitely appreciate the helpfulness on the front desk staff and manager Kyle Cho on our most recent stay!

Located in Oak Park, Harvey House Bed & Breakfast is within a 15-minute drive of United Center and Millennium Park. This bed & breakfast is 10.3 mi (16.6 km) from Chicago Riverwalk and 10.5 mi (16.8 km) from Michigan Avenue.Pamper yourself with onsite massages or enjoy recreation amenities such as a hot tub. This bed & breakfast also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.Grab a bite from the snack bar/deli serving guests of Harvey House Bed & Breakfast. For your convenience, a complimentary breakfast is served daily from 8:30 AM to 10 AM.Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include irons/ironing boards, and housekeeping is provided daily.

A stay at Level Chicago - River North places you in the heart of Chicago, within a 10-minute walk of Merchandise Mart and State Street. This hotel is 0.8 mi (1.4 km) from Michigan Avenue and 0.9 mi (1.5 km) from Chicago Riverwalk.Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

The hotel is in a great location, just on Michigan Road. The scenery is outstanding, and the lake view is great when the weather is good. Shopping is so convenient, you can walk directly to the water tower, where various stores meet your shopping needs.

Strong praise! First of all, the pillows are very comfortable. The first hotel pillow allows me to sleep without neck pain. Secondly, the slippers and bathrobe are great! No need to call the front desk to take off your shoes. Next, the coffee machine has great reviews, lots of cups and lots of different flavors. The hotel room is very spacious and has a Bluetooth speaker. Very comfortable! Service: Very considerate, the front desk staff are very warm and considerate. Facilities: There is no dining in the hotel, there is a bathtub and shower in the room, and the toilet is very spacious. Cleanliness: Very clean and the bed is very comfortable.

Fantastic space, super clean, art exhibit on site. Close proximity to convenience store, drug store, and great deep dish pizza spot

Everything from beginning to end was amazing! PHENOMENAL experience and staff. Will definitely be coming back. Thank You Allegro staff 😁

The Convention Center and hotel are set in beautifully landscaped grounds, with acres of free parking. The decor in the public spaces is elegant, comfortable, and timeless. Digital check-in worked flawlessly and we had no need to speak to staff during our stay, using the digital key in the Marriot app to access the room. Our room was spacious, spotlessly clean, and very comfortable. Our disappointment started at around 1am, with a persistent vibration in the walls of the bathroom, loud enough to wake us. Fortunately it only lasted for 15 minutes or so. When we took our showers the next morning we thought at first there was no hot water, but after around 5 or 6 minutes the tepid stream became slowly warmer - and the nooise in the walls returned in earnest! At one point the pipe noise exceeded 72 Db according to my phone, and changed depending on how we had the tub faucet set. The vibration through the walls was fairly intense!

The hotel has a good location, just beside Michigan Avenue, and convenient to all major attractions in Chicago. The hotel environment is also very good. It is quiet and clean. The space is large enough. There is sufficient hot water supply, but there is no hot water to drink. We brought our own heat The most distinctive feature of the kettle for boiling water is the hotel’s robots, which can deliver water and daily necessities, which are available on demand, great! We did not have breakfast at the hotel, but there are many restaurants around, which are very convenient. The waiters in the hotel are very good and the service is very warm and thoughtful. Our trip felt very good, the price was affordable and the process was comfortable!