Latest Reviews for Columbus Hotels

Comfort Suites
3.8/5100 Reviews
The breakfast was good, the room was quite big and there was a sofa in the room. It takes 7 minutes to get to the bus by public transportation. It is convenient to drive by yourself. Near the road, next to a McDonald's can simply eat
Comfort Suites Columbus East Broad
4.1/581 Reviews
The room (though very outdated and dismal) was spacious and provided a microwave and fridge. Other than that, this hotel should be passed by. First of all, we only had two towels in our room that was registered for 4 people. No washcloths or handtowels either. So we had to ask for those. I've never been to a Choice hotel where the towels and washcloths were not clean & plentiful. Second, the grab and go breakfast was subpar. Most other hotels have resumed their breakfast buffets but not this one. Third, the hot tub was out of order. And lastly, the pool was supposedly open but we could not use it because you had to have a reservation. I'm not sure how one would know that. After we questioned this, it was then that they placed a sign on the front desk stating the pool was by reservation only. Even at that, no one was using the pool. So even though the pool had no guests in it...apparently someone reserved it but did not show up so that kept others from using the pool. We saw several disappointed families. I guess I can see limiting the number in the pool at one time...but a reservation system that does not make adjustments for no shows (and is not made clear at check in) is an unfair system. This hotel still charges their full rate even without bringing back their full services. I would say pass this one up. Columbus has so many other ”choices” even in the Choice brand.
Comfort Suites Columbus Airport
3.8/5101 Reviews
The hotel is close to the airport, and there is a free car to pick up and drop off the airport. Clean and tidy, and the room is quite big. There are many places to eat in the surrounding area, as well as gas stations, parking is free, it is recommended to stay
Comfort Suites Columbus West - Hilliard
4/5102 Reviews
My experience with Choice Hotels has normally been one of great satisfaction . On August 25th I booked a stay with the Hilliard hotel location for September 5th through the 7th and required an accessible room on the first floor. I called the hotel the day of booking it and was told that they had the room requested available. We took a trip and stayed in three different Ohio cities, staying with Choice Hotel brand the entire time. However, after verifying that the room was accessible three times prior to arrival at the Hilliard Choice Hotel and checking in and paying for my room I found out there was no accessible room available that had a walk in shower. The Hostess at the desk was very helpful and she try to help find a room at another Choice hotel in Columbus area unsuccessful. So we decided to drive to a Choice Hotel in Wooster Ohio about 2 hours away where we got a fantastic king size Suite in an accessible room with a walk-in shower and great service. Ultimately we were satisfied but sorry that this occurrence happened.

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