Limehome Köln Friesenplatz - Digital Access

It’s a nice stay like the home. I’ll stay again next time if I come back to köln. Good kitchen to have a good dinner😉

This hotel has no reception or somebody responsible at the location and this can truly ruin your stay. When I arrived at 10pm, late and exhausted because of train delays, I opened the room and found the mattress flipped over onto the floor, wet towels strewn across the room. I did contact their service center in Munich but it took them 45 minutes to get me another (cleaned) room. On the third night I was woken up at 2:30 by somebody who tried over and over to access her room by the keypad - 8 short pings, followed by long one. At 3am I went out and discovered a sobbing lady from China who had just arrived and couldn't get into the place. I contacted Limehouse again, made them to call her, we tried out different access codes, had to take videos of us plunging in the code, till finally she was promised another hotel. By that time it was 4 am and too late to sleep again. The blackout curtain in the room only covers 3/4th of the window so the room was bright by 5am. And there's a mattress protector which makes you feel like you are sleeping on plastic. To sum it up: This is not a hotel where real people take pride and joy in their work, it's a soulless piece of real estate where investors try to squeeze out as much money as possible. Never again!