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I booked this for my wife to attend a religious speaker near by this hotel. My wife arrived late and was not greeted how any customers should be greater. ONLY ”ID PLEASE!” As my wife searched for her ID he said another ”I SAID I NEED YOUR ID” The next day I get a call from the woman at the front desk say that I was staying in two room and I would be charged and I needed to figure out what room I wanted to stay. I called my wife to ask what was the situation with the ac that made her change room. She did not change room nor complain about anything. The woman in the phone said ”Well we need to figure this out and someone needs to move the luggage to one room or we are going to bill you for both rooms” I told her she was wrong my wife was still in the original room. I ask to talk to the manager she told me they would not call till Monday. Insulting us and insinuating that we were defrauding an inn keeper. Stay June 23 to June 25. I have messaged in the app and the text message service the hotel uses with out any responses.

The hotel is very good, but the beach has nothing to do with them. The beach is in the other direction and is shared by the park. The quality of the beach is not good. If you go, the hotel will send it to you for free. The hotel’s swimming pool is very good, and it’s very comfortable to bask. There is a Spanish seafood restaurant next to the hotel, which is great, especially the paella.

I’m going to start saying that this family vacation was sweet and sour. After looking around and have my concerns because some of the reviews I decided to stay here anyways. I’m going to start with the positive things. Breakfast- pretty nice, there was a variety eggs, pancakes, fruit, cereal, bread, etc. Ms Penny at the breakfast station was nice and polite. The room that was assigned was clean, the bed was comfy. *now let’s go with the next… 1. We arrived around 6pm, I proceeded to check in the lady at the front desk agent I’m not going to say her name but stars with Y (very unprofessional) told me that I was checked in. I was (what?) no I’m sorry but we just arrived, she was yes you are, I was no, then she mentioned another person name with my last name and said are you sure you are not _ _ and I was so now I don’t know my name :/ I was no ma’am that’s not my name. So the other person showed at the lobby because they assigned the wrong room… that means they assigned somebody else to my room without check and compare the name on the id and the credit card :| si the hotel manager came and reassigned another room for me and for the other lady, at this point the front desk lady said but there is no more housekeeping personnel and I was OMG, so after we finally got our room (finally), Sunday afternoon I told my husband we are having a good time with the kids let me see if I can extend one more day, so we can do something else with them, I proceeded to the FD and talked to the gentleman (Don’t remember his name) he said well to extend a night is 149, I said ok let me talk to my husband I’ll be back, when I went back who was there again Ms Y, so I said Hi I want to see if I can extend one more night and she was well is 159 and I was OMG here we go again. I was Ms Y! I came here a moment ago and he told me another price and she was no, he was incorrect, I was online is 136 and you are telling me that is 159. You know never mind. At this point I was so upset that I call Guest relations and explain everything from the beginning, they call the hotel and the lady told the Guest Relations agent that non of that happened and I was like whattttt, so now she was calling me liar ??? To put the cherry on top when we were ready to checkout and put our luggage in the car, we noticed that someone hit our car in the parking lot ( I thank God that wasn’t that bad) at this point I was so frustrated!!! We asked the Front desk and guess what?!?! There was no cameras in that side of the building! Yes, no cameras in a side where there a door with no lock and anyone can enter to the premises and have access to the rooms. I worked with hotel industry for more than 15 years and this was a terrible service and experience ! Picture of the good and no so good!

Really enjoyed our stay here recently. The housekeeping service in particular was outstanding. Also impressed with the friendliness of any employee with whom we crossed paths Room was comfortable and you can’t beat the location. Easy walking distance to shops and nearby restaurants, if you want to venture out for dining. Between the pool and the beach, it really has all you need for a few days of relaxation. Only negative during our stay was that the workout room was closed. I can imagine it gets pretty crowded during peak season, but on off times, it is a great choice. I would definitely return.

The hotel is more than ten minutes' drive from Tampa beach, not very far. The lady at the front desk is super friendly, and the room is relatively big. Although it looks like it took a long time to decorate, it is very clean. There is an oven, refrigerator, dishwasher, etc. in the room, which is very convenient if needed. The hotel also provides free parking, which is quite cost-effective.

The room is clean and hygienic, the environment is beautiful, and the beach is beautiful. It is very suitable for taking photos of the sunset. The only thing is that the price is a bit expensive.

The beach was amazing and such great views! Super clean and staff was so friendly! Walking distance from so many fun places and so much to do!! Mark was awesome and took such great care of us!! Manatees swam near us and we were surrounded by so many cool looking fish! Got to see dolphins and meet so many great people! Highly recommend the winter dolphin for your stay!

We stayed here for 2 nights following a fun but exhausting Disney World Trip. This was JUST what I needed after 5 days of walking around Disney! We booked two rooms for our family of 5. We had a ”in-land”/city view, which was beautiful in it's own. I dare say there is no bad view at this hotel! The beds were some of the most comfortable I have ever slept in, at a Hampton Inn! Breakfast was good & simple each morning. As a diamond member, they waived my parking fee which was a nice, pleasant surprise as we did park on-site. We loved walking out the door and having our own private beach. Although it was a small area, it was private so it was nice. We stayed at the beach all day, and the water was warm & inviting. We had two manatees swim up to us one day, and it was really amazing! The fee for two lounge chairs & an umbrella was $20 per day, which wasn't bad considering you had it ALL day long. The sun was really hot, so we mainly used it for storing our drinks, towels, clothes, etc. It was worth the cost for some shade here and there. The pool area was nice as well to use after the beach and the water was equally as warm. We went to the bar in the evenings to have a cocktail and the waiters were friendly, and the wine selection was good. It was a nice outside area to have a cocktail. Everything here was very well thought out you can tell. The staff were nice and the property is VERY well taken care of for a beachfront property. I know how run-down beachfront properties can get with families that put a lot of wear and tear on rooms and public spaces, however this property is extremely clean & well taken care of! I will absolutely stay here in the future- it was a great first trip to Clearwater beach!