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First the great- staff friendly & helpful, as a Platinum Elite member they honored our very late checkout, breakfast was fine. We only stayed one night we moved over from the Springhill Suites in Clearwater Beach because we wanted to be closer to a wedding in Tampa that night and we were flying out the next day. Unfortunately I kind of wished we stayed at the Springhill suites & paid the extra money for another night. While we were a bit closer to the wedding we attended I was not happy with the location of this hotel. There was nothing in walking distance I didn’t feel it was a nice area, our room had a musty unpleasant smell and I didn’t feel that it was clean. As compared to the Springhill Suites we had just come from it felt run down.

The hotel is very good, but the beach has nothing to do with them. The beach is in the other direction and is shared by the park. The quality of the beach is not good. If you go, the hotel will send it to you for free. The hotel’s swimming pool is very good, and it’s very comfortable to bask. There is a Spanish seafood restaurant next to the hotel, which is great, especially the paella.

Spent a week at this fantastic hotel. The location is just perfect. All staff were friendly and very helpful. Raphael on the front desk went above and beyond to ensure we had a great stay. We were fortunate to be there the week before hurricane Ian, hoping everyone there is safe and well and the hotel hasn’t suffered damage 🙏🏻 We will definitely return when we are in the area. (Recommend paying the extra for a full ocean view - amazing to watch the dolphins from the room)

I called Hampton Inn & Suites Clearwater Beach on South Gulfview Boulevard on June 10 to make reservations, and spoke with Stephen, who was a manager. I made him aware that I was coming to stay and that, due to a problem with my flight, I would not have any luggage or any food for my guide dog. He was very helpful and stated that, when I checked in, he would recommend places to get the items that I needed. I arrived around 5:00 p.m. on June 10 to check in. My guide dog was in her harness as I walked up to the front desk, at which point I made the front desk employee, Nancy, aware that I was legally blind. Nancy proceeded to ask me if I had a car, and then apparently realized that because I was blind I would not have one. She then proceeded to ask me to fill out a form without telling me what it was, and I reminded her that, because I was blind, I could not see to fill it out. She stated she would fill it out for me, and she asked me for my phone number and my ”pet's” name. I told her that my dog was not a ”pet” - she was a trained service animal. Nancy repeated her question, and I replied the same way. She asked the question yet a third time, and at this point I told her that my guide dog's name was ”Ginny” and that she should note on whatever form she was filling out that Ginny was not a ”pet,” she was a service animal. After this, Nancy asked me to sign the form she had filled out on my behalf without informing me what I was signing. I asked her what it was, and she stated that it was a ”pet agreement.” I reiterated for the third or fourth time that Ginny was a service animal and not a pet. Nancy replied that I needed to sign the form anyway. I asked her what it said. She stated that it said I would be charged a ”pet fee.” At this point I asked to speak to Stephen, the manager, and was told that he would not be back the rest of the weekend. I informed Nancy that it was illegal to charge me a pet fee for my service dog, and that I was not signing the form. After ignoring me with other tasks for a few minutes as I stood there, she finally gave me my room key with no further discourse on the subject. She also gave me a ”pet” sign to put on my door, which I left on the front desk because again, my dog is a service animal, and not a pet. At this point, I felt like I was staying in a hostile environment. Meekly - and almost in tears - I told Nancy that I needed someone to help me to my room. She grudgingly got someone to assist me, and I made it to my room before I cried. Eventually, I went back down to the front desk and Nancy at least showed me where the restaurant was. The restaurant staff were very kind, and could not believe that Nancy had treated me so inappropriately. Fast forward to the next morning. I went down to the front desk and asked to speak with the current manager or assistant manager on duty, at which point Nick - an assistant manager - came to speak with me. I told him what had happened, and he

The hotel is not very new, but clean and tidy. The pool and the restaurant on the first floor are very good. The restaurant has live music every night. It feels good to sit outside and listen to music while eating and watching the sunset. It takes about 5 minutes from the hotel to the white beach, personally feel very close, you can borrow beach towels at the front desk. There is a Kurig coffee machine in the hotel room, and the washing is Bath & Body Works. Overall, it is a hotel with a very good price/performance ratio in Clearwater. It would be better if the guest parking is free, now it is 25 knives per night, just go in and out.

Our super group of girls came to stay for a night to check out Clearwater. We opened our room door and the overwhelming smell of cleaner hit us. We had to open our door and leave it open for hours to get the smell out. Others would have requested a different room, but we roughed it out. They clean with Fabuloso cleaner, which is very strong. I saw housekeeping pouring a big ole batch into a bucket in the morning. Ugh. We went out to dinner at Salties next door which was good, btw. When we returned, the air conditioner had leaked all over the tile floor. We cleaned it up and carried on. The pool was nice and clean. There’s a great ice cream shoppe on the property. I had cookie dough! Yum. This hotel is across the street and down the block from beach access. The pillows were floppy, shredded junk, but the beds were ok. The shower was good, but there was no view from frosted window. Not sure if I would return.

The location is excellent, it is next to two good hotels, the pool is divine, it has an exceptional view and although they close it at sunset, if you wish, you can go to the hotel next door, which is the Holiday, the rooftop bar is very nice and the shepard which is the other hotel has a night club and a good nightlife.

The service was great. As many other reviewer‘s have reported, the motion sensor lights are sometimes problematic. But the front desk is very responsive. Also the ice machine on my floor did not work which is kind of a thing for me personally. But the hotel itself is beautiful and smells amazing!! While it is not directly on the beach, it is across the street and a very short walk. I would definitely stay there again. The only food I had there was at the outside bar, but it was really really good!