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Having become accustomed to great customer service throughout the Netherlands our arrival here was marred by the frosty receptionist . We had arrived by bicycle for one night as part of our tour and on checkin we were told that the restaurant was fully booked and asked in a somewhat condescending manner ‘have you not made an advance reservation?’. Having not logged into the hotels WiFi I couldn’t honestly recall. The unhelpful receptionist suggested I speak with her colleague in the restaurant. This I did, he couldn’t find a reservation for us either. However he did say he would have a table free for 8pm so we reserved that. Had the weather been fine we would have ridden back into Lemmer! The hotel is about 2km out of the town. After a shower I discovered we had indeed made a reservation and showed the receptionist the confirmation email from her colleague Chantel. I was then given a story that all guests are sent an email informing them that just because they have made a dinner reservation does not guarantee it! Really? An apology would have been so much more well received! The irony being that ‘Chantel’ informed us that we’d have to dine at six rather than seven due to staff shortages! We then went to the restaurant where it could be seen that there were two tables free which the unhelpful and defensive head waiter informed us were pre-booked. We were seated in what can best be described as the corridor. However, within a few minutes a further table became free and we were invited to take that. The meal itself was OK but honestly you could pay less for better food (and service) elsewhere. By the time we had finished our meal the two “Reserved” tables still remained unoccupied. Our room was fine but how this hotel can claim to be 4* is beyond me. We certainly won’t be back.

Nice cottage in a small settlement with a small lake in front (and lots of canoes) - perfect for children. Absolutely quiet location, everything clean and completely uncomplicated. Centrally located in Flevoland, various sights in a short drive (e.g. orch

4,5 so let’s start here, nobody’s perfect +0,5 EV charge : supercharger is good (when working, available and without suv charging badly parked during long time), but having in addition plenty of low power T2 chargers to charge over night at a fair price is better -1 outdated rooms : this hotel needs an urgent modernization apart the flashy lobby. Unpleasant carpets, absent decoration (ugly walls and ceiling), old worn chairs and table, many broken things (like the hot water in shower) unacceptable for such a room rate. -1 : no AC nor proper ventilation, prehistoric TV set, oldest elevator I’ve seen in comparable hotels. -1 not family friendly : absolutely nothing for kids inside or around the hotel. In the rooms you have sink with dual tap, so kids can be in danger with hot water when not used to. Also note that there is no lock to avoid children going out. Outside is a water lake/marina without protections nor barriers. -0,5 smoke : thanks to an other century architecture with concourses rear the rooms you can enjoy the smoke from your neighbor on its terrasse. Time to be 21th century and smoke free. 1 ,5 is a fair evaluation regarding rooms situations and the lake of ventilation , I can’t imagine here with hot temperatures, etc.

The hotel pictures in de adds are beautiful, in real live it is less of a beautiful building in its surrounding (especially in fall on a rainy day) but that is not really what matters. The check in at the reception was surprisingly short and we were good to go to our room that looked perfectly clean. The room was far from warm and the heater could not fix this. The fish heads on the wallpaper were far from appealing to us. The functional light on the ceiling and next to the bed have no dimming function - hence the word functional! So sitting in the bright and cold lighted room and have a drink an a chat is not attractive. But beside the lights, the two chairs (iron and plastic wire) are far from comfortable (hard/no pillows). So the interior itself with the colors and furniture laks warmth. The floor is made from laminated PVC I guess which makes it even colder (but clean). So what you do, you go out and will definitely find your comfort in the restaurant/bistro. The restaurant is a lovely place to be and have a nice dinner. We were served very well by friendly staff. I must admit that the hotel staff - they are the same - were very friendly as well. It is exactly like what others write about. Good wine and good food, lots of people form around having a drink (bistro function) or share a meal (restaurant function) in this nice warm ambiance. When it was time for bed we went back to our fish-room. The beds are two separate beds with plastic wheels which easily drift the beds apart. So each should stay on his side or you both stay on one if you want to be close for a while. The bed itself was good, nice cover/sheets. Pillow was to thin but I think there was a spare one. The shower was great! Spacious and bright. The sink smelled. This is because unfortunately the extra (over load) chamber in the sinks tends to fill with soap bubbles when washing your hands. And this is a perfect spot for fungus to grow. Hard to clean as well, so we do understand this is forgotten. Just have a sip from the running tap and you will know ;-) It all/ the room looks like it is new, just redecorated. To our opinion it could have some finishing touches to make it more perfect. Make it more warm would be our advise. Breakfast in the morning was great! No complains at all. This is organized in a warm looking room. Great coffee! We would definitely recommend this clean hotel if you need to visit this area/city. The people who work here do an honest job with a personal touch. We like that! I think they like it there as well.

Hotel looks really nice from the outside, surrounding grounds a nice and green. Hotel is located right next to Thialf Stadium so excellent location if you have to be there or if you want to enjoy the country side. Hotel is not near town centre, you would need to drive or cycle there. Hotel could do with some refurbishment, bathroom is old and it shows its age. Carpet and wall papers need replacing. We had both dinner and breakfast, of which the first one was ok and breakfast was good, plenty of choice for all. Hotel has free parking and electric charging stations for cars.

Great stay before the Fiets Elfstedentocht 2024 - only 8 miles from the start line along great cycle paths which were well used even at 0400am. Staff helpful throughout particularly over the number of riders taking bikes into their rooms - and doubly considerate when we all arrived back in a rainstorm with wet bikes. Staff in the bar all helpful and service was quick everywhere. Great outside decking area to have a drink watching the lake.