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We had a one night stay and have to say it was great! Stayed in a larger room on the top floor with views of the castle and Guild Hall, truly lovely. Plenty of room for two adults and two little boys. Very clean and comfortable. The shower was super as were the lovely smelling toiletries, really good quality. Excellent quality tea, coffee and Nespresso in the room (proper milk in the fridge!) We also had complimentary mini bar in the suite (soft drinks only) and because we booked direct 4 free drinks from the bar including alcohol-that was a lovely surprise! The service at check in and check out was prompt, professional and friendly. Breakfast was excellent, really good variety and delicious. The lovely lady (maybe Filipina-sorry I didn’t get her name) who was managing breakfast this morning at 7:30am was super friendly and an asset to the hotel, keep hold of her!! But have to say all staff we encountered were professional and friendly. Easy to park and £30 for safe, convenient over night parking isn’t bad for central Windsor. We are staying again in December and already looking forward to it! If you need to be in Windsor to see the sights and want them on your doorstep then you can’t go wrong with the lovely Castle Hotel.

Pros: The location is good, it is great to have breakfast on the Thames and Eaton Bridge early in the morning. The same English breakfast. The parking lot needs to be parked outside. Disadvantages: Luggage and children pay attention, our room is in need of climbing the old British building three floors and it is the kind of transfer, the estimated trouble. The bed in the room is small and not suitable for a family of three. The extra bed did not know, there was no call. PS: The room is not air conditioned!

We had a one day trip to Windsor before dropping family at Heathrow for their flight home to the US. The hotel has its own car park which worked well for us and allowed us to park the car before the 10 minute walk into the town. Check in was smooth and all of the staff were very friendly and welcoming. Our rooms were stylishly decorated and the beds super comfy. Breakfast was lovely and served from 7.00 am which worked well for us. When leaving I left my kindle in the room. The staff called to let me know that they had it and were kind enough to post it on to me. I would definitely recommend this hotel for a trip to Windsor.

I was nervous about staying here because of a lot of negative reviews. They couldn't be further from the truth. The staff were very welcoming when we arrived the lobby /entrance was very clean with plenty of hand sanitising points. The room itself was very comfortable, clean warm and spacious with great shower and tea and coffee making facilities. The breakfast room was a fully stocked kitchen with do it yourself breakfast consisting of fruit, a choice of breads yoghurt cereals muffins croissants tea and coffee. It was very quiet considering its right on the main shopping street very near the castle and theatre with loads of eating and drinking establishments on the doorstep. We had a very comfortable stay and will most definitely be visiting again.