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James Kaye provided an excellent service and made me feel very welcome. He was always available and very helpful and made my stay very relaxed and calm. The receptionist Zoe was also very friendly and made me feel welcome. I hope to be saying at mercure Bolton in the future.

Just returned from a 3 night stay at the Britannia Bolton hotel having read reviews I was not looking forward to our stay but was pleasantly surprised when we arrived, reception and corridors all spotless and the room we received was clean, comfortable and bathroom looked like it had just been upgraded, the staff were all pleasant and looked after you very well. Our morning started with a lovely breakfast good selection of cooked items as well as cereal's, toast etc not a large choice for evening meal but the price you pay couldn't complain.

The hotel was very clean and modern . The staff were exceptionally professional but also very approachable, friendly & informative of the local area. Would definitely visit again.

Being a Bolton fan I was very excited to get the opportunity to stay here for a concert in Wigan. On arrival from the north of Scotland we were 2 hours early. We went to see if we could check in early, this was granted as the room had been made up. Made our way to the pitch view room and was delighted. Having checked in we managed to explore the stadium surroundings and visit the club shop. Although I was very happy with the room it did look a little dated and in need of some tlc but again this did not take away from my experience. Staff were helpful and friendly. It was my son’s birthday so he got the double bed and I got the pull out zedbed which was fine for a night, my son said he slept well. My only negative is that although the breakfast selection was varied and good the hot food was lukewarm at best.

I remember visiting the Last Drop Village when I was little and I was enchanted by it. For my friend's 40th birthday I was struggling to find a place that could accommodate a room for three and also treatments for three people. (All other spas were only willing to book in multiples of 2). We got an incredible deal on the room, bed, breakfast and use of the spa. The village is still as sweet as I remember. The hotel and spa were so wonderful when I needed to change the date - it was no trouble at all. We checked in and out online which really suited us. The meal in the Courtyard was absolutely stunning. We had the braised rib/beef cheek and the salmon. The sticky toffee pudding was recommended and didn't disappoint and neither did the cheese board. The other highlight was the Thermal Suite and Outdoor Hydrotherapy Pool. I could have stayed there for hours! The three of us had different treatments and all were wonderful and bespoke to us. I had the ”Be Grounded” from Shaista which was so good I just wanted to be left to fall asleep straight after it. I didn't want it to end. The room was spacious - with a double and a single bed right opposite the spa entrance. We had looked forward to this weekend for such a long time and it really didn't disappoint. Thank you so much Last Drop. A lovely memory for us three friends.

Beautiful location for this hotel next the Worsley Old Hall - the countryside really is the winning feature. Good gym, Swimming pool, jacuzzi, sauna. Food is excellent and drinks are good. Rooms are nice but dated - I won't go into this as I've learned they're about to undergo a refurb which will hopefully bring it right up to date. Room sound isolation isn't great - you can hear doors slamming, people talking, loud TVs and people peeing in the bathroom above (or next door?). for the price I would not expect this. having said that the beds are typically Marriot style super cosy so with some earplugs you'll have a great sleep. The security was a bit weak on the room - heavy front door is good, but the back patio door just has a flimsy latch on it. stayed 8 nights - overall a very comfortable stay, thank you. Staff were friendly and helpful