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I like everything about this hotel, I recommend it. I will come back here definitely, every time I will go to Benidorm. The rooftop pool was nice !

This was the cheapest hotel that was close to Guadalest and Algar Waterfalls (only 30 and 15 or so minutes respectively). Inside the hotel there is also a bar. The service was outstanding - I arrived at the hotel half an hour after check-in closes by accident but (I presume the owner) Rosa called a colleague at the hotel and allowed me to enter and check-in late. I also used the wrong credit card and she was happy to help me reverse my payment and charge my other credit card (which was the one that had the insurance for the trip). The room was clean and the water pressure in the shower was very good.

Lovely hotel would recommend to all. 10minute walk from Altea old town. Lovely building and pool area. It was very quiet when we were there had the pool to ourselves. All facilities clean. Staff friendly and approachable. We had bed and breakfast lovely selection of fruit, pastries, cereal, breads, cold meat, cheese, eggs and bacon. It is down a lane therefore slightly precarious walking back at night. Wouldn’t recommend for a lone female. We booked a twin room and there were balcony doors with a tiny balcony not big enough to able to sit out there. We only booked last minute for a one night stay but that would put me off if we were there longer and that’s the only reason I have marked down to 4/5.

Das Hotel liegt direkt an der belebten Küstenstraße. Es hat eine Dachterrasse, wo die durchaus großen Zimmer sind. Mein ruhiges Zimmer hatte auch einen Balkon. Alles in allem ein Motel, das sich nicht für einen längeren Urlaub eignet. Im Zimmer funktionierten 2 Steckdosen nicht, wobei eine von beiden dann doch ging. Ich konnte mit Verspätung einen Kaffee trinken. Eine Flasche Wasser gab's auch. Das Frühstücksbuffet hatte auch Warmspeisen, Säfte schienen zu fehlen. Kaffeevollautomat zählt langsam bis 100.

We travelled as a family of 4, 2 adults and 2 children ages 7 and 4. We stayed the last week of the August UK school holidays. We chose this hotel as we are fans of the Melia chain. Whilst looking we found the hotel available as part of Jet2 holidays and this worked out the cheapest way for us to book. In summary we had a fantastic stay, and the hotel was everything you would expect of a 4-star hotel, just so good. For us though, the kids club staff (who also doubled up as part of the evening entertainment team some nights) were just so much fun, they were great with the kids but also just gave the hotel a generally good friendly vibe- top marks to them all. Now some other points in detail:- Pros - We were the first transfer drop off from the airport and it was a relatively short transfer time of approximately 40 minutes. - Hotel never felt overly busy despite it being August. There were busy spells during peak dining times but only short queues. At some points we had the pool to ourselves. Plenty of sun loungers and parasols available at all times. -the energy and enthusiasm of the Kids Club staff we found to be excellent. Although the activities are mainly in Spanish the staff tried hard to include our children by translating game instructions into English. There is a good programme of events for children - slime making, T-Shirt design, pool inflatables, mini disco etc. parents are able to stay with the children for a session or sign them in and out for the hour and a half. Should the management read this then perhaps they could include English clues in the pirate treasure hunt as this would also have helped to improve their experience at little cost. - the pool and evening entertainment team. My husband and I enjoyed the daily programme of exercises which had a great vibe. As a family we enjoyed the evening shows especially the Grand Circus which was Greatest Showman based and Mamma Mia. Con - Unfortunate first impressions. After an early start and a long day of travel to be greeted by a long queue at check in and only 2 staffed points was a disappointment. We waited for about 30 minutes and we were lucky enough to have joined the queue when it was fairly small. I feel this could have been easily resolved by a third member of staff ‘working the queue’, this person could explain the activity timetable and map of the resort which seemed to be adding to the length of time needed to check in. After our wait we were told that our room was not even ready and to wait for a call from check in or return at the check in time of 4pm. With children flailing we wearily returned to check in at 3:00 having had no call to be told we could check in so perhaps our call had been missed. I’m just glad we didn’t wait until 4pm! - if you are on half board it is worth noting that breakfast finishes at 10:30am and the evening meal isn’t until 8pm. There is an ice cream parlour open and a couple of other restaurants should you wish to pay for lunch. Full and half

Hotel was lovely, room was spotless. Food was really nice and the staff was very pleasant and helpful. Aqua park is great for all ages. The entertainment team was incredible keeping families entertained all day and night 5* for entertainment.