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Originally booked this reservation via the Wyndham web site… Wyndham Corp screwed up and made an immediate reservation rather than a future date! Called Days Inn Orillia to correct, but was advised it was corporate that got the reservation. Called Corporate and got nowhere… Wyndham Corp are cheats! The General Manager graciously offered a resolution rather than refund, which was out of their control. The GM was great! I look forward to spending a night at Days Inn Orillia!

This is not a 5 star listed hotel ! But I give it 5 stars because it is genuine and it was a pleasure to be a guest here. They deserved this high rating for warmness of staff, a clean and well appointed hotel. Thank you for a great visit.

I have mobility issues and in all fairness I didn’t disclose this when I booked. Our room 220 and another family looking for 215 had difficulty finding the rooms. We went the elevator to floor 2. There was an L shaped hallway. Finally found a door that indicated where our rooms were. It was approximately 8 steps down to a very small landing and another 3 steps up. Not accessible at all Room was clean and quite nice We had dinner with friends at Fionn’s. Again, there was a ramp to the patio that is made narrow by the bikes in the bike rack. To get into the restaurant, again was 10 stairs up. We waited and the host brought my walker upstairs to the restaurant. Washrooms again down 2 flights of stairs. I had someone carry my walker back down the stairs. Only 2 of 4 of us really enjoyed the meal. The side of beans was hard, steak pie not very hot, Yorkshire pudding and steak wrap is quite cold. Service was not very good. Employees standing around as I waved my hand multiple times to get someone’s attention. Overall, I would not recommend this restaurant.

Paid $320/night for a room that should have been $135. - Broken furniture - musty old funky smell - rooms are desperate for updating - bed sagged - very noisy AC - loud rattling pipes in the walls when neighbors showered - unwashed dishes in cupboards - mold, earwigs, and spiders in the bathroom - bathroom counter 8” lower than modern standard - carpet made us want to keep our shoes on - front desk staff, while friendly, had no interest in hearing our complaints - no room cleaning service during our stay (COVID is long since done, people). - Feel ripped off and won't ever stay at this hotel again (and maybe no other Best Western Plus now)

Nice hotel and great service.