Hotels in Jiangbeizui/Beibin Road, Chongqing

The room is pretty spacious and is clean and tidy. Check-in was very fast and staffs are super friendly. Location wise is nt bad as it's walking distance to 小什字stn and you can actually just walk to Raffles City. It's a pity there's no fridg in the room. There's also only 2 washing machines and 1 dryer provided in the hotel, which makes it quite inflexible. And I couldn't access most channels on the TV as you need to pay for premium members.. so there's nothing much to watch. The building is also quite rundown/dated and you have to wait pretty long to get up/down at certain timing because there's only 3 lifts serving 3 big hotels. This is quite a turn off for me. Overall quite enjoy the stay but don't think I'll be coming back due to many inconveniences.

Our family recently stayed at Mountwell Chongqing (Jiefangbei) and overall, we had a wonderful experience. The location is fantastic – right in the heart of Jiefangbei, making it super convenient for shopping and dining. The panoramic suite offered breathtaking views, and the room was spacious, clean, and well-appointed, perfect for families. The front desk was exceptionally helpful, always ready to assist with a smile. Special shoutout to 金金, 紫涵, 二娃, 小林, and 慧子 (Guest Manager) for their professionalism and genuine care—they went above and beyond to ensure our comfort. The lobby’s well-stocked snacks and drinks were a lovely touch, showing their attention to guest needs. That said, we did encounter a few issues: Sewage smell in the toilet (room 2902) – Unfortunately, the master bathroom had a persistent sewage odour that permeated into the master bed room despite having the bathroom door closed. We raised the complaint to the front desk but had the misfortune of encountering an employee Mr. Yang who was not only rude but dismissive and condescending when speaking to us. He accused us of being oversensitive and even insinuated we were exaggerating the stench to get a discount. He arranged for the cleaners to fix it. And by fix, i mean opened the window and sprayed some deodorant. We said that was merely a temporary solution and the stench will return. He begrudgingly moved us to another room (room 3702) and said the stench is gone (it is not) and he would “behead” himself if it returns (he did not). The odour though still present was much more tolerable. We visited the front desk again to feedback on the odour situation and on Mr. Yang. The front desk apologised profusely on behalf of Mr. Yang and assured us we would not have to interact with Mr. Yang again. Aircon issue – On our first night in 3702, the AC shut off automatically due to a floor-wide problem, but it was fixed the next day. Washing machine issue – after moving to 3702, the washing machine broke. We called the front desk and they promptly arranged for a replacement. Unfortunately, the brand new replacement washing machine leaked after the first wash. We informed the staff and they offered to complete the wash and dry our laundry for us while we leave for our day so as to not affect our itinerary. It was unfortunate but we thought they handled the situation well. Why still 5 stars? Because every hotel have flaws—what matters is how they’re handled. Aside from that one rude staff, (the team especially the staff we praised) turned potential frustrations into minor footnotes. Their sincerity and efficiency in problem-solving reflect true hospitality, and we’d gladly return. Keep up the great work!

We have booked the 70-90 sqm 180° riverview suite. Upon arrival, the hotel upgrades our room to one with a 110-130 sqm 270° riverview suite which we very much appreciated. The location is great, the room is clean and the staff's service is excellent. There is also a Nespresso machine in the room which is a plus point for coffee lovers like us! You can also contact the staff via WeChat to ask for more coffee capsules and bottled water.

A very satisfying stay! The hotel is in a great location with convenient transportation, near Bayi food area and Jiaochangkou night market. You can get here from metro Jiaochangkou or Xiaoshizi Line 2. We have best view from our room 😍 The front desk staff were warm and attentive, and check-in was very efficient. The room was clean and tidy, with full facilities, a comfortable bed, and good service which made for a peaceful stay. Feels like home. Special thanks to the staff for offering a late checkout—such a thoughtful touch. I’ll definitely choose this hotel again next time. Highly recommended!

Conveniently located right near the food street. However there is no metro/subway station nearby (around 700m) away. The staff were responsive (via WeChat). You are only allowed to wash a handful of clothes a day, which when travelling for weeks, is not really helpful. I’m not sure why we couldn’t have more washed to make up a full load. I suppose our clothes are mixed in with others?

Wonderful Stay with Exceptional Service! We had a fantastic stay at this hotel, and what truly made it stand out was the incredible service we received from Rey at the reception. After traveling across China, Rey was the first person we met who was fluent in English, and that instantly made us feel welcome and at ease. He was extremely helpful, kind, and made sure all our queries were answered without any communication barriers. Our room was on the 41st floor and the view was absolutely stunning — waking up to that skyline was such a treat! The room itself was clean, spacious, and very comfortable. Overall, a great experience with excellent service, beautiful views, and a smooth check-in process thanks to Rey. Would definitely recommend staying here!

We had an amazing experience staying in Mercure Chongqing. The location was excellent and within walking distance of many shops and places to eat. The front reception staff are very friendly and helpful. We communicated using online translator but the communication was fantastic. The staff made our stay extra comfortable, and assisted us with everything we needed. The rooms were very clean and we had all the amenities we needed. I would recommend this hotel for anyone wanting to visit Chongqing!

I stayed for 7 nights and extended another 4 nights. A total of 11 nights. Positives: 1) I'm able to contact service staff via Wechat, which is awesome for introverts. 2) Laundry service is free. You'll have to pack and hand over the clothes (except for socks and undergarments) to them for washing during their stated hours. 3) Robot will deliver your food deliveries and requested items (ice etc.), which is cool. 4) Service is superb, and they assisted in receiving my taobao parcels and kept it safe in their storage area. 5) When I requested a stay extension, a slight discount was kindly granted. Negatives: 1) One of the nights, I was told that there was no more ice. Usually, hotels provide a bucket or a glass of ice. There were 2-3 nights we requested for ice, and it were given in a small paper cup. 2) Faulty curtain blinds in our room. Our curtains blinds automatically went up during random hours, usually in the morning or afternoon, which affected my sleep. I'm a light sleeper, so I couldn't sleep back afterwards. However, i did not notify the staffs until my last night as it didn't bother me that much. Initially I thought it will go up after 24h. 3) Our hotel voucher came with high tea set. However, I waited half an hour for the staff to serve us due to peak hours. And waited for another 20min for the pastries and tea to be served. And that was during my birthday. Honestly, you can pass on it, it wasn't impressive and it wasn't worth the wait. Neutrals: 1) My birthday was during the trip but there were no special arrangement done. Usually in other countries, the hotel will write us a birthday card and give a small cake. 2) I read many reviews of free room upgrade, but there weren't one given to us despite long stays. 3) As its not self service Laundry, you won't be able to wash your undergarments and socks. Please bring more if you do not want to hand-wash it yourself. There are not self service Laundry service nearby. 4) they do not provide any more panda plushies during checkout :(

We have an exceptional experience at Aspera, a boutique hotel. The room is clean and equipped with fixtures of excellent quality including from Dyson and Harmon speaker. The breakfast has very good spread, with excellent coffee and roof-top view. The service staff are all very well trained and motivated with great service culture. Hotel Manager 小夏 leads a young vibrant team with strong competence and professionalism. Hotel even provides complimentary concierge laundry service, and afternoon tea. Hotel location is perfect, 5 mins walk to train station, pedestrian walking street and close to all attractions. Hotel is located on 24th floor within an office block, which is common for all the hotels within the city vicinity. Strongly recommended.

Very cute family room with a tent for kids! Our little one loves it. Location is super strategic, close to food and major tourist attractions. Very well designed and the staff is certainly helpful!