Yunduan High Altitude River View Homestay (Jiefangbei Hongya Cave Branch) Reviews

Response from Property: Thank you very much for your kind comments! Your recognition is important to us. We will continue to maintain the quality service and look forward to seeing you and your friends again!

Response from Property: Dear guest,Thank you so much for taking the time to share your feedback with us. We're delighted that you recognized the prime location of our homestay and enjoyed the nice view it offered. It's also great to know that our service met your expectations.However, we truly apologize for the shortcoming in cleanliness that you pointed out. Your comment is extremely valuable to us as it allows us to identify areas for improvement. We've already informed our housekeeping team and will take immediate steps to enhance our cleaning standards, ensuring a spotless environment for future guests.We hope you'll give us another chance in the future. If you decide to come back, we promise you a much-improved experience. Once again, thank you for your honest review and have a wonderful day!

Response from Property: Dear guest,We're so delighted to hear that you and your family had a wonderful stay and enjoyed the whole apartment! It's always our aim to provide a nice and comfortable place for our guests. And the great location surely adds to the convenience of exploring around. Oh, that good view from your room sounds amazing! Thank you for sharing the picture with us too. We really hope to see you and your family again in the future. Wish you all the best!

Response from Property: Dear guest,We are overjoyed to receive your wonderful review! It truly warms our hearts to know that you had such an enjoyable stay with us.Our receptionist is dedicated to making every guest's experience unforgettable, and we're delighted they could assist you with arranging tours and even facilitating a convenient way to stay in touch via WeChat. It's all part of our commitment to going the extra mile for you.We're also thrilled that you liked the room! Spacious, cozy, and with a charming view of the river – we aim to provide a haven where you can relax and unwind. And that cute cat you mentioned has become quite the little star, adding an extra touch of charm to your stay.Thank you for choosing our hotel and for sharing your experience. We sincerely hope to welcome you back in the future, so we can create even more beautiful memories together.Best regards,[Cloud High Altitude River View B&B]yours truly

Response from Property: Hello dear guests! Thank you very much for choosing to stay in the cloud, and thank you for your pertinent advice. Because our B&B is an apartment building, the property stipulates that open flames cannot be used, so the kitchen cannot be used normally. We are sorry that we did not bring you a pleasant experience. Regarding the door between the balcony and the kitchen, you can give timely feedback to our front desk and arrange for a maintenance technician to check the specific cause, so that the problem can be solved for you as soon as possible. Finally, thank you for your suggestions and comments. We will continue to work hard to improve our facilities and equipment to welcome guests with a better appearance. We welcome you to visit again and wish you a happy life!

Response from Property: Dear guest, thank you for your review. Our location is in the Jiefangbei business district, with convenient transportation and close proximity to popular. We appreciate your recognition and will continue to strive for excellence. We are pleased with your satisfaction, but we wonder why you only gave us a four-star rating We look forward to your next visit and hope you can give us a five-star review.

Response from Property: Dear, thank you for your stay and review! Your recognition of us is the driving force for us to move forward. We hope that you can feel our better service next time you stay! Have a happy life!

Response from Property: 親，感謝您的好評！您的推薦是對我們最大的鼓勵。雖然您的評價很簡短，但每一個字都飽含着對我們的信任。要是您能跟我們説説具體是哪些方面讓您滿意，我們就能做得更好。期待您下次再來，我們會用更好的表現回饋您的支持。

Response from Property: Dear guest, thank you very much for your compliments on the warm service of the staff and the excellent location of the B&B. This is a great encouragement to us. But we apologize for the inconvenience the elevator has caused you. Since the apartment building is under unified property management and is located in a large building, these four elevators are shared in multiple areas, resulting in a sharp increase in operating pressure during peak hours. We have realized the seriousness of this problem and are currently urgently discussing solutions with the property management company. We plan to conduct zoning control of elevators during the morning and evening peak periods, and set up dedicated high-zone and low-zone elevators to reduce the number of stops and improve operating efficiency. At the same time, we are also considering the feasibility of increasing the number of elevators in the future. We sincerely hope you can give us a chance to make amends and we will give you a better experience next time you stay. We apologize again for the inconvenience caused to you.

Response from Property: Thank you very much for your kind review! We are very happy to get your love! Regarding hygiene issues, we have assigned dedicated personnel to conduct a thorough investigation and formulate a more detailed cleaning process. We will strengthen supervision in the future to strive to ensure that every customer can enjoy a cleaner and more comfortable environment. Thank you again for your support and tolerance, and we look forward to your next visit!

Response from Property: Thank you for your positive review! We are truly honored to have your recognition. The diverse choices and extended business hours of the restaurants downstairs are our little efforts to create a convenient living circle for you. The clean and tidy rooms are the foundation of our service, and the proactive and responsible attitude of our staff is the principle we have always adhered to. Regarding the elevator issue, we have taken note of it and will find ways to optimize it as soon as possible, striving to provide you with a more perfect experience. We look forward to serving you again next time!

Response from Property: Dear guests,We sincerely appreciate your high praise for our hotel. Your choice of our hotel as your accommodation during your trip is a great trust in us. We have always been committed to providing guests with a clean and well - equipped living environment to meet the diverse needs of different guests. The apartment - style rooms you mentioned can perfectly meet the travel needs of your large family, which is precisely the result of our careful design. Regarding the issue of the distance to the subway station, we will actively communicate with the relevant transportation departments to seek more convenient solutions.Thank you again for your support. We look forward to your next visit, and we will, as always, provide you with high - quality service.

Response from Property: Dear guests: Hello! Thank you for your stay and recognition. Your encouragement makes us confident. May your life be like a brilliant rainbow, colorful and full of surprises. Cloud looks forward to having you stay again and witness our growth and progress.

Response from Property: Hello dear guest! Thank you for choosing to stay at the hotel and recognizing the work of our friends. We attach great importance to your opinions and suggestions and will continue to work hard to provide you with better services. The housekeeper is online 24 hours a day. If you have any questions, you can contact us at any time. Because we are located in the south, the room is not heated. Air conditioning can provide heating, but the effect may still be somewhat different from that of heating. Regarding the elevators, which are under unified management of the property, there will be some congestion during the peak check-out and check-in periods. When checking in, the housekeeper will provide an elevator card that can be used in all four elevators. We will report your valuable opinions to the property for timely correction. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see that we in the hotel are We are constantly striving to make progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope you can stay again to feel our progress. I wish you a happy life!