To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(384)
Positive reviews(363)
Reviews with photos/video(100)
Friendly front desk staff(41)
Near shopping area(37)
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Well designed(6)
Loved the night views(6)
Amazing natural light(5)
Negative reviews(21)
Anonymous User
Mountain City Time Double Bed Room
Stayed in Sep 2023
Family
2 review
1.7/5
Posted on Oct 21, 2023
Really dirty and old !! Don’t trust the pictures. The walls were dirty. The furnitures are really old and damaged. We found hairs on the floor and in the shower!!! The room smelled like toilets… Dust every corners. The shower head was not working for one room and for the other one, the pressure was so bad that it hurt. The TV was not working. No real towels. Strong smell of cigarettes at the reception. The rooms were expensive for such a cheap and dirty quality.
No problem regarding the location, it’s right at the Jiefanbei pedestrian street.
But you can hear the noise of the cars and people all night….
6/9
Response from Property: Dear guest, we are very sorry for the evaluation of your stay at our home experience. The shower TV is definitely 100% fine. If you cannot operate and use it normally, you can immediately report to our staff. After the aunt cleans the room, we will have dedicated staff to check for room hygiene issues. Towels and bath towels are all provided as disposable items, All customers feel that disposable towels are clean and hygienic. Only you mentioned that we don't have real towels, and I don't know if your understanding is a bit problematic,We have a sofa table at the front desk for guests to rest on. Do you also want to stop other guests from smoking? Can't you pick out any thorns in the room and start picking on us in the front desk rest area? In the face of your slandering our store's hygiene, I wish you all the best in the future!
Guest User
Bridge City Landmark Double Bed Room
Stayed in Aug 2023
Couples
5 review
3.0/5
Posted on Oct 5, 2023
The location is excellent. The room however was not very clean and the window was not tight, which caused a high noise level. Furthermore, it would be nice to have regular towels instead of disposable ones.
Response from Property: Dear guest, hello. Thank you very much for your support of the hotel. We did not receive your full 5 points of praise, and we still feel a bit disappointed. It may be that the hotel has not done enough. We hope that your next visit can point out our shortcomings, and we will strive to do better. We will serve wholeheartedly, so that every guest who comes to the hotel can feel the warmth of home, We hope our service can bring you more surprises and emotions, and look forward to your next visit!
Guest User
Panoramic Night View Double Bed Room
Stayed in May 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Nice hotel. But room on the high floor could not catch the wifi. The staff was helpful so they changed the room for us. Good location!
Response from Property: Dear guest, thank you for your support of our hotel. Your five-star praise has given us unlimited motivation. We hope to have the opportunity to bring you better facilities, equipment, and services. Wishing you a happy life!
GemmaSyd
Bridge City Landmark Double Bed Room
Stayed in May 2023
Family
6 review
4.0/5
Very Good
Posted on Jun 14, 2023
This hotel is right at the 81 food street. We stayed for 1 night and the hotel is aging fast not like the photos on the websites. The reception is not 24 hours, so if you checkout early, just leave your room keys in the door. What I disliked was the disposable towels rather than proper towels. The building has so many hotels and it’s very common in Chongqing.
Response from Property: Dear guest, as our hotel has always used disposable bath towels and towels to provide guests with a hygiene guarantee, if you need traditional bath towels and towels, you can contact our front desk to provide them to you. We will respond to your feedback on the small store during your stay and look forward to your next visit. We will sincerely apologize.
Guest User
Mountain City Time Double Bed Room
Stayed in Jun 2023
Couples
7 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Very strategic location! Eateries are just a stone throw away
Response from Property: Thank you very much for choosing to stay at the Suyama Hotel, which can satisfy you and bring us the greatest happiness; In Chongqing, we have prepared a warm "home" for you outside of your home, allowing you to rest your soul and wash away the dust during your journey. When you start again, we will fill your luggage with blessings. Despite the changing seasons, what remains unchanged is that we are waiting for your arrival.
uumee_uumee
Mountain City Time Double Bed Room
Stayed in Sep 2023
Solo travelers
42 review
3.2/5
Posted on Oct 10, 2023
It’s ok
Response from Property: 非常感謝您選擇入住宿山酒店,能讓您住得滿意,使我們最大的快樂;在重慶,我們為您準備了一個温暖的家之外的“家”,能讓您在旅途中休憩心靈,洗去風塵,當您重新出發時,我們將祝福裝滿您的行囊,縱使季節變遷,不變的是我們等待您的到來。
Guest User
Mountain City Time Double Bed Room
Stayed in Oct 2023
Family
3 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Very clean, very cost-effective, convenient transportation across the snack street, much better than chain hotels, highly recommended, highly recommended, the service of the lady at the front desk is very warm and thoughtful
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Zushishan Hotel. You will be satisfied with your stay and bring us the greatest happiness. In Chongqing, we have prepared a warm "home" for you, which can allow you to rest your soul during your journey. Wash away the dust, and when you start again, we will fill your bag with blessings. Even if the seasons change, what remains unchanged is that we are waiting for your arrival.
Guest User
Panoramic Night View Double Bed Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The location of the hotel is very convenient and easy to find; it is located in the center of Jiefangbei Bayi Road Snack Street. It is convenient to go to various internet celebrity check-in points in the surrounding area. The aunt will also clean the room every day. The internal environment and facilities of the room are good and the price is relatively reasonable. It is simply a friendly and affordable hotel! ! !
Original TextTranslated by Google
6/9
Response from Property: Thank you for your review, thank you for coming to the mountain city of Chongqing, and thank you for choosing Sushan Hotel. Providing a comfortable stay environment and high-quality service for each guest is our aim! We will continue to work hard to achieve perfection. Looking forward to meeting you again~
Guest User
Peninsula Room - Night View (Double bed)
Stayed in Sep 2023
Couples
18 review
4.5/5
Great
Posted on Oct 28, 2023
The front desk of the hotel is actually on the 12th floor. The floor is quite high, but the facilities are relatively old and the bathrooms are not very clean. However, you can see the scenic spots at night from the upper floors. The Bayi Street downstairs is a bit easier to visit, and the service attitude is quite good. fine.
Original TextTranslated by Google
Response from Property: 您的句句認可和肯定,真實話語,讓我們不由又多了一份自信。小店會不斷提高我們的衞生質量和衞生水平,期待您的下次光臨能入住滿意,得到親的全五星好評 ^_^
Guest User
Gentlemanly Luxury Family Room
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 12, 2023
I brought my parents to Chongqing for a visit, and I chose a hotel at short notice. Unexpectedly, it gave me a big surprise. Let’s talk about service first. The men and women at the front desk are very professional and polite. The first impression is very good! Besides, the room is clean and tidy, with a washing machine. The parent-child room has a reasonable layout and spacious space. Finally, the location is excellent! Downstairs is the Bayi Road Food Street, and it takes less than ten minutes to walk to the Jiefangbei and the 18th Staircase.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您的滿分好評,非常感謝您選擇我們酒店,也許這就是緣分,讓您我有了一場美麗的邂逅。期待您再來。無論是商圈裡的網紅火鍋還是藏在深巷裡的美食,酒店出發,也就幾分鐘路程。毗鄰解放碑步行街、朝天門碼頭、來福士等地標建築。洪崖洞民俗風景區、八一路好吃街、長江索道等各熱門網紅打卡地近在咫尺~是您出差旅遊的最佳選擇!
Guest User
Mountain City Time Double Bed Room
Stayed in Sep 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 11, 2023
It's very good ~ I stayed here for three days, but I want to extend my stay but no room is available ~ Hahaha, the lady's attitude is unparalleled ~ very polite, I will go back next time if I have a chance! It’s very convenient to go out and play
Original TextTranslated by Google
Response from Property: Your every word of recognition and affirmation, as well as your true words, make us feel more confident. We ask Baiyun to carry our blessings, and wish you a happy life~
Guest User
Bridge City Landmark Double Bed Room
Stayed in Aug 2023
Family
16 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Clean, spacious room, convenient to travel. It's hygienic and tidy. Disposable bath towels and two bottles of mineral water are provided. Breakfast is not provided. Downstairs is the Bayi Food Street.
Original TextTranslated by Google
Response from Property: 謝謝客人您的肯定 宿山酒店全心全意為您提供優質的住宿體驗。祝您生活快樂 旅途愉快哦
Qrui
Mountain City Time Double Bed Room
Stayed in Jul 2023
Travel with friends
1 review
3.2/5
Posted on Sep 5, 2023
Hygiene: I stayed for 4 days in a row and got 3 big pimples on my body.
Environment: OK. The floor is a bit worn but generally in good condition.
Service: The people at the front desk are very friendly
Facilities: The location of the hotel is very good. There are many places to eat downstairs. It is very convenient for traveling. However, the external unit of the air conditioner may be in the room and you can hear a loud sound. The bed is very soft and there are disposable bath towels
Original TextTranslated by Google
Response from Property: 感謝您選擇併入住我們家酒店,非常抱歉在您入住期間給您帶來了不愉快的入住體驗!也感謝您的評價,作為酒店方我們保證一定會在各方面再加強,不斷進步!衷心的期望您可以再次入住我們酒店!我們所有的前台員工也非常期望能帶給我們所有的入住客人滿分的入住體驗,所以會在入住時候告知我們所有的客人,有需要隨時可以聯繫前台,一定積極會為您或者我們任何一位客人解決問題!再次代表全體員工向您表示最誠摯的歉意!也祝您工作順利,生活愉快!
Guest User
Mountain City Time Double Bed Room
Stayed in Jul 2023
Other
1 review
5.0/5
Outstanding
Posted on Sep 11, 2023
Came with friends and had a great experience. The hotel is right next to the Liberation Monument, and there is a snack street downstairs. The transportation is super convenient. The waiter at the front desk was very nice. He also introduced me to popular tourist attractions and got me discounted boat tickets for the Liangjiang Tour. The room is clean and hygienic, and the bath towels and face towels used are disposable. I especially like this. The value for money is nothing to say. I will book here next time I come here. highly recommended.
Original TextTranslated by Google
Response from Property: It makes us feel happy to be your favorite hotel. Thank you for your recognition. All our staff are encouraged by your praise. At the same time, we are also constantly working hard to strive to do better. I believe we will do the same in the future. Better and sincerely looking forward to your next visit again! I hope your stay again will bring you different surprises, and I wish you a happy life! 🌹🌹🌹🌹
Guest User
Mountain City Time Double Bed Room
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
My friend said that he wanted to experience the delicious food in Chongqing, so I thought about booking a hotel near Jiefangbei Street, and by the way, I could take my friends to visit the more famous scenic spots nearby.
When the front desk saw that my friend was an out-of-towner, he enthusiastically introduced the delicious food in Haochi Street and nearby attractions to his friend. The room is very clean and quiet, and the quilt is very comfortable. The view is particularly good, and you can overlook the night view of Haochi Street.
The hotel is so convenient. There are all kinds of delicious food streets downstairs. I spent the whole day eating and drinking with my friends and ate a lot of delicious food. In the evening, I took my friends around to see the night view of Chongqing. It took a few steps to reach the Jiefangbei and Hongyadong, which was only a ten-minute walk away.
My friend said that he would stay here next time he comes and eat all the restaurants he has never tried before😂
Original TextTranslated by Google
Response from Property: Every sentence of your recognition and affirmation, and your true words, let us have another confidence. Please ask Baiyun to carry our blessings, and wish you a happy life~