Homeinn Plus Hotel (Chongqing Daping Longhu Times Tianjie Store) Reviews

Response from Property: 尊敬的賓客：您好！流溪緩緩，時光柔軟，感謝親的支持，我們會延續一如既往的好品  質和更加完善的服務，我們會不斷完善並努力提高，力爭做得更好，來謝謝您們的支持與厚愛，因為有您，我們是幸福的！我們會倍加珍惜，期盼與您的下次相  見！祝：安好！（酒店總經理 Aileen）

Response from Property: Dear guest: Hello! Thank you for choosing us out of thousands of people. We are very sorry for your experience during your stay. We will pay attention to your problem and make corrections and improvements. Your opinions and suggestions can help us continue to provide you with the best service. Discover problems at work, make corrections and make continuous progress. Due to the geographical location of Chongqing, our hotel is directly above the light rail station, and because the subway station at the door is under construction (the hotel has consulted the relevant departments and the construction is expected to be completed by December 30, 2024), please allow us to You express our most sincere apology. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again. (Hotel General Manager Aileen)

Response from Property: Dear guest: Hello! Thank you for choosing us out of thousands of people. We are very sorry for your experience during your stay. We will pay attention to your problem and make corrections and improvements. Your opinions and suggestions can help us continue to provide you with the best service. Discover problems at work, make corrections and make continuous progress. Due to the geographical location of Chongqing, our hotel is directly above the light rail station, and because the subway station at the door is under construction (the hotel has consulted the relevant departments and the construction is expected to be completed by December 30, 2024), please allow us to You express our most sincere apology. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again. (Hotel General Manager Aileen)

Response from Property: Dear guest: Hello! Thank you for choosing us out of thousands of people. We are very sorry for your check-in experience. The hotel staff informed the door of the subway construction situation when you checked in. The front desk is equipped Earplugs are also provided upon check-in; due to the geographical location of Chongqing, our hotel is directly above the light rail station, and due to the construction of the subway station at the door (the hotel has consulted the relevant departments, the construction is expected to be completed by 2024) (Completed on December 30), please allow us to express our sincerest apologies to you. At the same time, we have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We hope that you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again. (Hotel General Manager Aileen)

Response from Property: Dear guest, first of all, thank you for your thoughtful comments. We have shared your feedback with the relevant departments of the hotel. We sincerely apologize for bringing you a bad check-in experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of abnormal noise in the room, the hotel engineering department has strengthened the maintenance to ensure that your next stay will not be wrong If this kind of problem occurs again, we are deeply sorry for the inconvenience caused to you. (Hotel General Manager Aileen)

Response from Property: 感謝您對本酒店的正面評價與支持！我們非常高興能為您提供滿意的住宿體驗。您的反饋對我們來説是巨大的財富，我們將繼續努力提升服務質量，確保前台工作人員保持熱情、高效的態度並持續優化房間衞生狀況。關於地理位置的問題，我們一直在優化交通接駁服務以方便您前往市內各大景點。再次感謝您的選擇，我們期待您的下次光臨！

Response from Property: 酒店回覆內容:尊敬的客人:您好!感謝您在千千萬萬中選擇了我們，您這邊的入住感受我們表示很抱歉，您的問題我們會重視去改正提升，您們的意見及建議才能使我們不斷發現工作中的問題，獲得改正和不斷進步。由於重慶的地理位置原因，咱們酒店是處於輕軌站的正上方哦，又因門口地鐵站在施工（酒店已諮詢相關部門此次施工預計到2024年的12月30日完工），請允許我們向您表達最誠摯的歉意，同時我們一直致力於為賓客提供温馨舒適的住宿環境，為您打造貼心的“家外之家”，希望您繼續關注和支持我們。再次感謝您的點評，真誠期待您的再次光臨。（酒店總經理 Aileen）

Response from Property: 尊敬的賓客：非常開心能在一天當中最美好的清晨看見您給與我們的滿分好評，相信您一定是在此度過了非常舒適的一晚，這是您對我們酒店全體工作人員的支持與肯定，我們將不負您的信任努力提高自身服務品質，更好的服務每一位客人，期待您的下次光臨哦~（酒店總經理Aileen）

Response from Property: 尊敬的賓客，非常感謝您對如家精選酒店的認可與推薦，很開心能夠成為您完美旅程的一站，用心服務，將心比心對待每位家人是如家 酒店的最基本的要求，我們力求能幫助每一位客人解決在旅程中的任何問題，讓您有如在家中的舒適安逸。您的每一步每一餐每一宿都讓我們牽掛。期待您的再次光臨!!（酒店總經理Aileen）

Response from Property: 尊敬的賓客:您好!得此美言甚歡喜，如沐春風在心間!您的一個好評，一個表揚，一句真摯的肯定都會讓我們的內心充滿力量，讓所有感激的語言飛揚在生命的藍天，那是如家精選對您最美麗的問候，您的信任與支持是我們不斷進步的動力，您的讚美是對我們最大的認可，能為您服務是我們最大的榮幸，期待下次與您相遇!（酒店總經理Aileen）

Response from Property: 尊敬的客人，非常感謝您的大力推薦！我們非常高興聽到您在入住期間體驗到了高品質的服務和舒適的環境，特別感謝您對早餐、房間細節及服務的肯定。您的反饋對我們而言是寶貴的鼓勵和支持。期待再次有機會為您和您的家人提供服務，我們將不斷努力，讓每次光臨都成為難忘的體驗。再次感謝您的寶貴評價！祝您生活愉快，期待您的下次光臨！（酒店總經理Aileen）

Response from Property: 尊敬的客人，非常感謝您的寶貴建議與反饋！我們非常高興您對酒店的位置便利性、便捷的交通及前台服務表示滿意。在此，我們特意向您表示感謝。對於您的好評，我們倍感榮幸，這是對我們團隊服務的最大肯定（酒店總經理Aileen）

Response from Property: 尊敬的顧客，我們深感歉意，對於此次不滿意的洗衣體驗，我們深表遺憾。首先，關於洗衣機烘乾功能的問題，我們已立即對設備進行了全面的檢測和修復，確保所有洗衣設備運轉正常，避免再次發生類似問題，保證顧客衣物烘乾效果出色。針對洗衣完畢後門難開的問題，我們已經優化了門鎖系統，現在開門更加便捷輕鬆。對於前台服務的態度問題，我們認為這與我們的服務標準不符，再次向您表達我們的歉意，並承諾會對所有前台員工進行服務態度的再培訓，以提供更專業、友好的服務。以表達我們的誠意和改進的承諾。期待您的下次光臨，再次體驗我們真誠、專業、周到的服務。

Response from Property: 非常感謝您對我們的評價，非常高興得知您對我們的位置、設施、工作人員和服務都感到滿意。您的肯定是我們持續改進的動力。對於房間清潔服務，我們已詳細記錄下您的正面反饋給負責區域的阿姨，並再次強調服務細節對顧客體驗的重要性。對於前台工作人員，我們會傳達您的讚賞，並鼓勵他們繼續保持熱情友好的服務態度。我們的目標是提供卓越的顧客體驗，您的滿意便是我們不懈努力的方向。再次感謝您的選擇與寶貴意見，期待您的再次光臨，繼續為您帶來優質的服務。