Palace Hotels (Chongqing Nanbin Road Holy Land Hot Spring Branch) Reviews

Response from Property: Dear Guest: Hello! The best advertisement is the recommendation from customers. We are honored that our products and services have gained your recognition. However we know that there is still a gap between our current performance and your expectations. We will continue to strive for improvement! We look forward to providing you with a experience on your next visit. We wish you all the best and hope you have a happy every day!

Response from Property: Dear guest, we are deeply sorry to see your review. The hotel was renovated and upgraded in 2019, and then the room bedding, carpets, curtains, sofas, hairdryers, toiletries, etc. will be replaced and upgraded again in 2023. From the hotel opening to Now, it has been a long time, but we are still innovating and reforming, hoping to maintain the Chinese style charm of the hotel and make more friends like it, so we have been constantly optimizing according to the original appearance of the hotel. On the basis of the original facilities, not only the above items were replaced, but also the 100-inch full LCD TV in the room was replaced, a dryer for small clothes was added, toiletries well-known in the international hotel industry, 24-hour butler service, 24 Hours of robot service, etc. The hotel is located in the main urban area, surrounded by greenery and the fragrance of birds and flowers. It has always adhered to the design look and feel of a garden style and enjoys a high-quality sleep experience. We take your mention of our breakfast issue very seriously. Ritz immediately communicated with the restaurant and made continuous adjustments to more than 40 dishes. Ritz would like to apologize to you again and thank you very much for your suggestions. , Liz believes that there is no end to service, and there is no end to improvement. We will continue to work hard and optimize to provide every guest with an extraordinary stay experience!

Response from Property: Dear guest: Hello! Thank you very much for your support of Long Liz! Liz is deeply sorry for not getting your 5-star review! We consistently adhere to the service principle of "Guest First", and everything is just to give "you" a satisfactory and comfortable stay experience. We will strive to do better and hope to provide you with something different the next time you stay. Great stay experience, looking forward to seeing you again!

Response from Property: Dear guest, hello! Thank you for choosingto stay at the Long Ritz Hotel and takingthe time to share your stay with us. Thereis a large temperature difference betweenday and night in the city, for the health ofeach guest, the hotel has limited theminimum and maximum temperature ofthe central air conditioning, l am verysorry that it does not meet yourrequirements. After arriving at the hotel,the hotel has carefully arranged the roomtype with the best scenery for you. Fromthe window, you can see a quiet rockerywith abundant green plants.In additionour Windows are double-laver isolationglass, sound insulation effect is goodreceived your feedback, we haveimmediately communicated with thebusiness hours and noise interference, wecherish your every word of sound advice.am very sorry that l did not make yousatisfied, and hope to invite you to experience again in the near future and provide you with better service!

Response from Property: Dear guest, hello! Thank you for choosingto stay at the Long Ritz Hotel and takingthe time to share your stay with us. Thereis a large temperature difference betweenday and night in the city, for the health ofeach guest, the hotel has limited theminimum and maximum temperature ofthe central air conditioning, l am verysorry that it does not meet yourrequirements. After arriving at the hotel,the hotel has carefully arranged the roomtype with the best scenery for you. Fromthe window, you can see a quiet rockerywith abundant green plants.In additionour Windows are double-laver isolationglass, sound insulation effect is goodreceived your feedback, we haveimmediately communicated with thebusiness hours and noise interference, wecherish your every word of sound advice.am very sorry that l did not make yousatisfied, and hope to invite you to experience again in the near future and provide you with better service!

Response from Property: Dear guest: Hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience caused to you. We have currently carried out a comprehensive inspection of the gym and maintained and inspected the equipment to ensure that it can be used normally. The air conditioning is turned on in the lobby. , it may be because the floor ceiling is too high and the temperature cannot be lowered in time. Thank you for your suggestions. The hotel welcomes and cherishes every sound opinion you have. I wish you a happy life and good health, and all the hotel staff look forward to your visit again.

Response from Property: Dear guest, thank you very much for staying at this hotel. We will work even harder to provide you with better service. We look forward to your next visit and wish you a happy life!

Response from Property: 尊敬的賓客：您好！感謝您對朗麗茲酒店的鼓勵與推薦！金獎銀獎不如您的誇獎，金盃銀盃不如您的口碑，我們不會讓您失望的！祝： 萬事如意！

Response from Property: Dear guest, thank you very much for your favorable review of our hotel. The hotel rooms are spacious and comfortable, located in the center of Nan'an District, but far away from the downtown area, making it very suitable for travel and rest. There are a lot of delicious restaurants around. You can find skewers, hot pot, Jianghu cuisine, stir-fry dishes, and noodles in just one minute's walk. They are all delicious and very affordable. The location is very convenient. Thank you for your compliment. You are welcome to come often. Langlizi is here to look forward to your visit again.

Response from Property: 尊敬的賓客您好，非常感謝您對我們酒店的好評，酒店房間寬敞舒適，在南岸區中心，但是遠離鬧市區，非常適合旅行休息。周圍餐館美食雲集，出門步行1分鐘就有串串，火鍋，江湖菜，炒菜，小麪，應有盡有味道也特別好吃價格也很實惠位置來講很方便呢。謝謝您的讚美啦，歡迎您常來，朗麗茲在這裏期待您再次光臨。

Response from Property: Dear guest, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard and look forward to our next trip where we can create more perfect services for you. Thank you very much for your favorable review of our hotel. We will continue to work hard to live up to your favorable review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: 您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在重慶朗麗茲酒店的居停感受到家 一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！

Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Chongqing Royal Plaza Hotel. We look forward to your visit again to review our progress and wish you a happy day!

Response from Property: 尊敬的賓客您好，非常感謝您對我們酒店的好評，酒店房間寬敞舒適，在南岸區中心，但是遠離鬧市區，非常適合旅行休息。周圍餐館美食雲集，出門步行1分鐘就有串串，火鍋，江湖菜，炒菜，小麪，應有盡有味道也特別好吃價格也很實惠位置來講很方便呢。謝謝您的讚美啦，歡迎您常來，朗麗茲在這裏期待您再次光臨。