VOCO Chiayi Reviews

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Family gathering Facilities: New Hygiene: Good Environment: Good Service: Good Excellent hotel location The breakfast options are not as many as expected However, all items are of a certain quality and taste delicious. The local specialty cold noodles and pork rice are both cooked to a certain standard. In addition, the parking space is reasonable and of normal size, not as small as the online reviews say. The service staff was friendly and took the initiative to extend the check-out time by one hour for IHG members.

The hotel is quite new, which is probably the only good thing about it. The rest were pretty mediocre. The room was average, without any special features, and even the layout was a bit weak for a new hotel. The breakfast was also mediocre, not too much nor too little, not too bad nor too tasty, and the seats were very crowded, like the banquet hall booked by a tour group. The service is still very enthusiastic, and I would like to give a big compliment to the service staff. I feel that the hotel's approach is a bit petty. The service staff said there were gifts and so on, and then gave two loose square cookies, which was a bit ridiculous. You might as well put a basket at the front desk for people to take by themselves. Square cookies are very expensive, haha. There should be at least two bottles of water in the room. You can ask for them at the front desk, but you need to take the room card, water, square cookies, and luggage with you when you go upstairs. Remember to bring a big bag, otherwise there will be no place to put them. To protect the earth and the environment we shouldn’t need these two bottles of water, right? But will all the convenience stores on the streets still be open? I stayed in a hotel for convenience, otherwise I would have gone to a B&B. I took a kettle and walked across half the floor to get water... I had to wash the cups and the kettle before going... I was also a little worried about how often your water dispenser is maintained...

The reputation of InterContinental, the quality of Fullon? Don't expect too much in this area. Let me start by saying that this experience was not a good one. The floor carpet is thin and the color looks dirty. Interior of the Room We booked a deluxe double room, but when we entered the room, it was not as spacious as the hotel described. The rooms shown by the hotel had carpets, but the room I got did not. The bathroom has double basins, separated wet and dry areas, and the shower and toilet are each set up in independent spaces. There are traces of unclear cleaning on the floor of the toilet area, and there is a hairpin and hair left on the ground by the previous owner. What is worth praising in the bathroom space is that the water pressure is strong and hot enough. The floor material does not give off a high-quality feel, and the silicone used in the seams between the washbasin and the wall shows how sloppy the construction was. The TV is an LG smart TV, which is easy to operate, has a wide range of channels and can watch YouTube. There is a common problem in many hotels to save costs. The walls of the partitions adjacent to the next door are always light, which makes it easy to hear the movements of the next door, and the sound of the elevator can also be heard on the other side adjacent to the elevator. The bed is big and not too soft, the pillows are on the soft side, but you can request different types of pillows from the hotel. Snacks in the minibar and drinks in the refrigerator are free to use. It is now generally advocated that disposable amenities should not be provided proactively, but Voco's practice is that even if customers actively request, the hotel will not provide them passively, but customers must pay for them. This practice is "not providing" rather than "not actively providing". This is the first time I have encountered a hotel doing this. I find it outrageous. For a room rate of NT$8,300 a night, they are reluctant to provide a toothbrush. At the check-in counter, I can see customers rushing to buy toothbrushes. It is really funny. "breakfast" The breakfast is just average, mediocre. The best dish is Chiayi chicken rice, which is really delicious. However, the HEINZ ketchup provided on the table was actually expired, which was really unacceptable. Because I found it difficult to squeeze out when I wanted to use it, and the color of the squeezed liquid was very dark and looked spoiled, I turned it over to check the expiration date, and it was already 2 weeks out of date. I hope the kitchen staff will have a better understanding of food hygiene and safety. That's about it. This is a disappointing stay. In fact, the quality of the stay is just that of an ordinary business hotel, but it costs 8,000 yuan, and no toothbrush is provided. I have stayed in other hotels in the InterContinental Group system and there have never been such disappointing things that ruin the experience. I hope the hotel can strengthen cleaning and food hygiene maintenance, because it is really not worth the price and I will not come again.

The children's play area is a happy paradise for children There are trampolines, rock climbing, ball pools, slides, game kitchens, and carousels. Enter through the room card sensor. Remember to wear socks when entering and put the water on the shoe cabinet!

The hotel is very new The location is slightly off But it's not unacceptable.

Although the price is a bit high in Chiayi, the breakfast is very satisfying, including chicken rice and cold noodles. The room decoration is very comfortable, and the bathroom is more like a hotel design.

The accommodation environment is good and clean. It takes more than an hour to order a simple sandwich in the lobby. It is not proactive enough to handle the demand. However, the service attitude is good. The service staff feels quite jerky and may need more training. The overall design of the room is simple and literary style, which is not bad for a new business. However, the price of the room is not affordable enough, which may be related to the activities that day.

1. The overall environment is clean and tidy 2. The water in the swimming pool is very clean and has no chlorine smell. 3. When checking in, I asked for a plastic chair for children to use for bathing, but the service staff was too busy and forgot to provide it as soon as possible until I asked again at 10 o'clock in the evening: Personally, I can still accept this situation, after all, there are so many people checking in during the holidays. many

We stayed in 2420 and everything was great It’s a pity that I can’t watch TV if I want to Tell the lobby the next day The service staff came to see it and said I need to ask the construction workers to repair it again. I think we should check all functions before letting guests check in. It's a pity~

This is probably the most upscale hotel in Chiayi, new and luxurious. The water pressure in the shower is very strong and comfortable. It is a good choice to stay here overnight.

The location is in the suburbs, and there are no businesses nearby. You have to take a taxi to a more lively part of the city to visit the night market, which takes about 10 minutes. The overall quality of the hotel is very clean. The bathroom ventilation is silent (it seems to be an air exchanger). The air conditioner is also very quiet. The equipment is high-end, except for the poor selection of toothbrushes.

The room is very new, the equipment is very high-end, and the service is in place