Top 5-Star Hotels in Chiang Mai

Very nice hotel located in the centre of Chiang Mai. Very close to night market. A free gift from the hotel is given to all rooms upon arrival. The staff are super friendly, especially the breakfast area.

I'll highly recommend for the hotel. convenient location, in front of night braza. Lots of happening at night. Hotel provide perfect service. Love it. Will definitely come back if I go chiangmai.

The staff was very caring and the location is awesome. They even packed us breakfast to-go for our check out day as we had to leave early from the hotel. We'd asked a room with an extra bed. It was ready with the roll-on bed, which was very comfortable with a proper mattress.

As far as location, this is in the best location in old city. Next to many restaurants, shopping, wat chedi luang temple, cafes, and massages. The property itself is super clean and the service is top notch. The only drawback is the pool is very very cold. It would be nice if there was a heated pool fin chiang mai just for winter months.

Na Nirand is a beautiful and exceptionally well kept boutique gem of a hotel. The staff is outstanding in every way. Breakfast is excellent, and dinner should not be missed. The chef is five stars! The pool is relaxing and an oasis setting. The rooms are in spotless condition with traditional Lanna styling. Grand Lanna or better is my recommendation. Although the magnificent tree with mostly trimmed, I look forward to a return visit to Na Nirand to see it in full bloom.

The location of the hotel is right in the center of Chiang Mai, which is very convenient. I was upgraded to a Horizon Club room, giving us access to the Horizon Club on the 11th floor for drinks, breakfast, and supper before dinner. The service overall was great, but there were some issues. We were placed in a conjoined room, and on our last night, we were woken up by noisy guests who checked in late next door. I called the front desk to request that they move the guest to another room, but the staff member seemed unable to provide a solution. I had to take NyQuil to get back to sleep, only to be woken up again at 6 a.m. when the same guest slammed their door loudly. Additionally, we encountered another issue when a staff member entered the elevator with us, pressed the button to the basement, and laughed, forcing us to ride down unnecessarily. These incidents are unacceptable for a high-end hotel and significantly detracted from an otherwise good experience.

Staff were friendly but the service style is a little old fashioned. We had to wait until exactly 3pm to check in, there are signs in the room warning of charges for stained sheets or towels and we are asked to wait 5 minutes at check out for someone to check the room for damages. The room is beautiful in an old colonial style. It can be a little noisy but not a big problem. It was incredibly clean and lots of storage. The breakfast is also great with a good selection of local and international food. Overall, we really enjoyed our stay and had an excellent experience.

Good location on the main motorway and able to find multiple restaurants and bars around. Hotel provides karaoke, pools, and bars so you can stay in to enjoy without leaving the hotel.

There is some distance between the hotel and busy area, a quite place for relaxation. All the staff are very friendly and helpful. Would be nice if the air con could be turned on in lobby area and corridor. Last but not least, i am afraid there are bed bug in room, my travel mate and myself were bitten all over the body...:(

I should have stayed longer :) Good atmosphere. Delicious and beautiful breakfast,drinks. Very polite staff. The whole stay, starting from the welcoming was an amazing experience. I really loved the hotel and the neighbourhood. Will definitely come back if I visited Chiang Mai again.