Spa Hotels in Chester

The historic hotel has a British style. I stayed for three nights and it was worth the trip. Regardless of the hotel's location, facilities, hygiene, service, catering and surrounding environment, it is the best choice for traveling to Chester.

Very clean very beautiful and very good service. Beautiful terrace to drink your coffee in the morning. We stayed in a superior king bedroom and it was honestly so clean and comfortable and relaxing

Nice receptionist provided with hotel map information, hotel view above excellent. Delicious dumplings in hotel restaurant, highly recommend.

Second time we've stayed at this hotel. Very friendly staff, excellent service, nothing is too much trouble. Excellent place in the centre of Chester for shops and the Christmas market. Lovely rooms and excellent service in the restaurant. Would recommend and we will definitely be back.

A warm, welcoming greeting from the receptionist. This hotel is maintained to a very high standard and spotlessly clean. It is also in a prime location. The facilities available were also very good. The only negative I have, is that a bedside lamp was broken - which is very minor, however, does need replacing. The beds were extremely comfortable, making for an excellent nights sleep. I will definitely be staying here again.

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

The location is very nice. I was impressed with the detailed consideration of the housekeeper. For this class hotel, it seems that the cost performance is quite good.

With a stay at Chester Apartments, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This apartment is 3.4 mi (5.4 km) from Chester Zoo and 6.4 mi (10.3 km) from Cheshire Oaks Designer Outlet.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Featured amenities include express check-in and express check-out. Free self parking is available onsite.Treat yourself to a stay in one of the 2 individually decorated guestrooms, featuring private hot tubs and flat-screen televisions. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.