Popular Chester 4-star Hotels

I thoroughly enjoyed my stay. A building with a history, Victorian era. Staff were friendly and the paintings around the walls are beautiful. The room was clean, large and the bed was just right, not too soft. Great location, just across the station and convenient to walk to town and other sites of interest. I would stay there again.

Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.

Asked for housekeeping to be done when we left the hotel. The only thing done was new teabags were placed in the room and new towels were put in. The bed was not made, the room was not tidied, new mugs and glasses were not put in the room. Very disappointing. Called twice but reception was busy, so we settled for a room that had not been attended to properly. Disappointing.

A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.

Second time we've stayed at this hotel. Very friendly staff, excellent service, nothing is too much trouble. Excellent place in the centre of Chester for shops and the Christmas market. Lovely rooms and excellent service in the restaurant. Would recommend and we will definitely be back.

A warm, welcoming greeting from the receptionist. This hotel is maintained to a very high standard and spotlessly clean. It is also in a prime location. The facilities available were also very good. The only negative I have, is that a bedside lamp was broken - which is very minor, however, does need replacing. The beds were extremely comfortable, making for an excellent nights sleep. I will definitely be staying here again.

The room is exquisite, and the whole hotel feels unique to me, revealing exquisiteness everywhere. When I checked in for the first time, I met an elegant uncle. When I ate for the first time, I met a tip far exceeding the average line in the UK and catching up with the US. The enthusiasm, the first time I received a wooden room card, the first time a chain hotel uses all local ingredients, environmental protection also supports local farmers, and the bar is also free... The only fly in the ointment is that the hotel has no parking lot, and the others are perfect

Very good, very new hotel, very close to the city center

For the most part, this is a lovely hotel. It cost us around £7 for a taxi into Chester and the rooms are clean. The majority of staff are incredibly friendly. However, while out during the day our keys were deactivated to force us to the reception so that the manager could corner me about where my car was parked - which had been mentioned to another member of staff during check in and they had said it wasn't a problem. She had been trying to call me on the hotel room phone ”all day”, which is a ridiculous approach as who sits in their room all day? If she had just called me on my mobile number, which was used to book the room, I would have happily come back and moved the car. She demanded I move it in that moment and I explained that I'd had a drink but I'd move it in the morning. She then said she would move my car, which I wasn't comfortable with. She then walked away from me and wouldn't allow a rational, adult conversation. The tone and attitude were accusatory and her frustration clearly misdirected when she has made no realistic efforts to contact me; we were in the hotel until 11am and, as I said, I had my phone with me all day. I tried to explain to the reception staff why my car was where it was, and that I had discussed it on a rival and was dismissed with a ”well I wasn't there so I wouldn't know” then she smirked at another guest. It's such a shame that has really put a dampner on the stay for us, as it was totally unnecessary.

Checking in at the main Oddfellows hotel was smooth but it would have helped to have the exact address of the apartment in advance, so we could park more easily. There is one parking space at the apartment but it is a tight entrance! Apartment 5 was upstairs and very spacious. The lounge/kitchen/diner was well set up and the tea and coffee available was very welcome. Bedrooms and bathrooms were large, comfy and clean (but could do with a few hooks for towels or coats). There is even a laundry room. Decof is quirky and the location is great - just off the main streets. Fabulous place to stay.