Guest User
January 8, 2025
Whilst the property was mostly very clean, there were dirty plates in the cupboard and a dirty tray in the oven. We come to visit our son so we don’t eat out all of the time. We wanted to eat in but there was only one knife for chopping which I’m sure you’ll agree is very unhygienic if you want to chop meat and vegetables. The arm rest fell off the sofa bed, it needs fixing. There are 2 holes in 2 walls. The cushions, towels and bedding are stained although we could tell they had been washed. Still, it’s very unpleasant. There is sometimes a sewerage smell from the toilet. The main problem for us was the heating and hot water. There were no detailed instructions and it was still really hit and miss. The boiler kept showing an F4 fault. We were very cold at times, slept in jumpers and had to just wait to shower until the hot water decided to come on. However, we did like the location and the overall cleanliness but we won’t be staying here upon our return. We contacted them but Alex is clearly a robot and even since our return we’ve heard nothing.