Hot spring Hotels in Chester

The historic hotel has a British style. I stayed for three nights and it was worth the trip. Regardless of the hotel's location, facilities, hygiene, service, catering and surrounding environment, it is the best choice for traveling to Chester.

I thoroughly enjoyed my stay. A building with a history, Victorian era. Staff were friendly and the paintings around the walls are beautiful. The room was clean, large and the bed was just right, not too soft. Great location, just across the station and convenient to walk to town and other sites of interest. I would stay there again.

Hotel is in a convenient location. Friendly staff and good food. My room stunk of old cigarette smoke which was rather unpleasant. Even made my cloths smell. This should have been picked up and dealt with by the cleaning staff prior to putting me in there. I didn't raise it with reception as I was pushed for time and each time I passed through there was a queue, including when I left... I had I'm sure that they would have moved me / dealt with it though.

Asked for housekeeping to be done when we left the hotel. The only thing done was new teabags were placed in the room and new towels were put in. The bed was not made, the room was not tidied, new mugs and glasses were not put in the room. Very disappointing. Called twice but reception was busy, so we settled for a room that had not been attended to properly. Disappointing.

A decent and new-build hotel. At a convenient location, near a Waitrose, the town centre and Chester railway station. Recommended for those who would like to stay at Chester. The only problem is some of the light bulbs is broken. And I would like to say Chester is a great town with many historical buildings.

Positives Position Excellent position centre of Chester five minute walk into Chester town centre. Staff all really friendly couldn’t fault them. That for me is where the positives end! Sorry but other than that I have nothing positive to say about it. For the price sorry just not good enough. Breakfast inedible the only thing I ate sorry drank on the first morning was a glass of orange juice other than that everything else cold, toast like rubber and cold, the eggs well I can’t even describe what they were like! I did think when the member of staff came to take the plates she might have asked why we hadn’t eaten anything but no ? No questions asked! So I guess she wasn’t surprised! Awful is the only word I can use to describe it. Second morning not much better managed to eat a croissant and that was about it! Not enough choice either poor show for the price you pay. The room no USB Charging pointing? Surely a norm these days? A lack of sockets full stop no sockets one side of the bed so I had my husbands laptop lead across my back while he was using it good job I had bought an extension lead with us! No socket near the mirror? How do you dry your hair when there is no plug anywhere near the mirror? Who designs these rooms? The room was not what I would call clean could have done with a better clean, also pillow case ripped? I could go on but I don’t think it will make any difference. Also had to pay for parking which I then heard them say to somebody “if you book directly through us you don’t have to pay for parking” ! Very disappointed in our stay would I stay here again definitely not I would rather use a Premier Inn I know what I am getting and I can get a fresh breakfast from where I want when I want and not have to book a table the night before at a certain time when I am on my holiday and don’t want to have to set an alarm to get up!

One of the best experiences in a hotel I’ve ever had! The staff really make your stay, big shout out to Darcy on reception who made our stay so lovely. We arrived and we’re surprised with drinks vouchers for my partners birthday, the room was lovely and spacious and very quiet! We used the pool and jacuzzi which were both great! Breakfast was a buffet with a great selection and even the chef asked us how we were doing and if we needed any recommendations for our trip. The staff really do go above and beyond and are some of the loveliest I’ve met in the service industry, a real credit!

A warm, welcoming greeting from the receptionist. This hotel is maintained to a very high standard and spotlessly clean. It is also in a prime location. The facilities available were also very good. The only negative I have, is that a bedside lamp was broken - which is very minor, however, does need replacing. The beds were extremely comfortable, making for an excellent nights sleep. I will definitely be staying here again.

The staff were excellent, friendly and provided perfect service. Breakfast was good, options of cereal, full cooked and toast. The hotel is just outside of Chester but only 5 mins drive by car. The room was warm and comfortable.