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Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1899)
Positive reviews(1884)
Reviews with photos/video(491)
Delicious breakfast(473)
Friendly front desk staff(254)
Convenient for shopping(102)
Located downtown(58)
Perfect for kids(50)
Delicious buffet(30)
Excellent TV(24)
Has rooms for families(16)
Negative reviews(15)
Tinghui
Executive Suite
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 20, 2025
very good service! Location near shopping centre . Loads of food options around. Breakfast was fantastic.
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的高度評價!我們非常高興得知您對酒店的服務、地理位置以及早餐體驗感到滿意。酒店周邊豐富的餐飲選擇和便利的購物環境,確實為客人提供了極大的便利,這也是我們一直致力於為客人打造舒適便捷入住體驗的一部分。您的認可是對我們團隊最大的鼓勵,我們將繼續保持高標準,為每一位客人提供優質的服務。期待您的再次光臨,願我們能夠繼續為您帶來愉快的入住體驗!祝您生活愉快,萬事順意!
Josephuangting
Superior Queen Room
Stayed in Oct 2024
Traveling with friends
9 review
10/10
Outstanding
Posted on Nov 17, 2024
It’s perfect to stay 💯
Breakfast is really nice 😋
Room and its price worthy 👍
Response from Property: Very happy you were pleased with your stay with us! sincere ️. Our goal is to ensure that every guest enjoys a perfect and comfortable stay. For the breakfast you mentioned, we make continuous efforts to maintain and raise the high standards to meet your expectations of delicious tastes. In terms of cost performance, we will continue to carefully design and maintain our rooms to ensure that we provide every guest with high-quality and reasonable accommodation options. Thank you again for your affirmation, your satisfaction is our motivation! I hope the opportunity will create more unforgettable memories for you. Looking forward to your next visit!
Jess
Deluxe Double Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 15, 2025
I had a fantastic stay at City Center Hotel. The location was perfect for sightseeing, just a 5-minute walk to major attractions. My room was clean and comfortable with curtains that ensured a good night's sleep. The staff were friendly and attentive, especially the front desk who helped with restaurant recommendations. Breakfast had a good variety, though I wished for more hot options. Overall, great value for the price and I would definitely stay here again"
Response from Property: 非常感謝您的肯定與支持!我們團隊的每一位成員都致力於提供卓越的服務,您的滿意是我們最大的動力。房間的整潔與位置的便利,以及服務人員的熱情,都是我們努力的方向。特別提到的早餐品種豐富,我們更是用心為您準備,希望能讓您的每一天都以美好的開始。您的寶貴意見將激勵我們持續改進,期待您的下次光臨,再次感受家一般的温馨與舒適。
Katy Cheng
Superior Queen Room
Stayed in Mar 2025
Traveling with friends
14 review
9.0/10
Great
Posted on May 26, 2025
Good location and customer service, nice breakfast but the TV wasn't working properly
Response from Property: 尊敬的客人,感謝您抽出寶貴時間分享在我們的酒店體驗!我們非常高興您對酒店的位置、客户服務和早餐表示滿意,這些都是我們一直努力提升的關鍵方面。聽到您的肯定,我們感到非常榮幸。關於電視未能提供您期待的體驗,我們深感遺憾。請相信,我們始終致力於提供卓越的服務,確保每位客人的住宿體驗無微不至。對於此次不完美的細節,我們深表歉意,並已立即着手檢查和解決問題,以確保此類情況不再發生。請您再次選擇入住時,給予我們機會彌補這次的不便。我們非常期待在不久的將來為您提供更好的服務,並確保所有的設施都能完美運行。再次感謝您對我們的反饋,您的意見對我們至關重要,幫助我們不斷進步。希望在未來的日子裏,能再次為您帶來愉悦與滿意。祝您一切順利!
Guest User
Family Suite - Triple Occupancy
Stayed in Mar 2025
Couple
1 review
6.5/10
Posted on Apr 21, 2025
A decent hotel with kind services all around.
Response from Property: 非常感謝您對我們酒店的肯定與支持!我們深感榮幸能夠為您提供滿意的服務。您的滿意是我們最大的追求,每一位員工都將竭盡全力,確保每一位客人都能享受到温馨、舒適的住宿體驗。您的寶貴意見對我們來説極其重要,我們將持續努力,不斷提升服務品質,期待着您的再次光臨,繼續與您共享美好時光。再次感謝您的選擇與好評!
sammylauson
Featured Room - Double Occupancy (Double Bed)
Stayed in Aug 2024
Traveling with friends
12 review
10/10
Outstanding
Posted on Sep 14, 2024
My first time to travel in this city, this hotel is very new with very big TV screen in the room. the water tap for shower is very good and water flow is strong. The staff at the front desk are very kind and helpful. I will definitely book again this hotel next time. Breakfast is good though.
Response from Property: Thank you very much for your positive review of our hotel! We are glad to know that you were satisfied during your stay. In particular, you mentioned the large screen TV in the room, the powerful water flow in the shower, and the friendliness and help of the front desk staff, which are all excellent services we strive to provide to every guest. We are very pleased that your breakfast is recognized. We look forward to your visit again next time. We will continue to provide you with the best service. If you have any other needs or suggestions, please feel free to let us know. Thank you again for your valuable feedback and wish you all the best!
Guest User
Superior Queen Room
Stayed in Jun 2025
Other
68 review
10/10
Outstanding
Posted on Jul 19, 2025
good nice
Response from Property: 感謝您的好評!看到您用“good nice”這麼簡潔又真誠的詞語來評價我們,真的讓我們感到特別開心!希望您在酒店的每一刻都像這句點評一樣輕鬆愉快。期待您下次再來,我們會繼續努力,讓您的體驗更加“good nice”哦!😊
Mini.C
Family Suite - Triple Occupancy
Stayed in Nov 2024
Family
34 review
10/10
Outstanding
Posted on Dec 29, 2024
Very good 🥰🥰
Response from Property: Thank you so much for your appreciation, dear friend! We are deeply honored that this service can meet your expectations. Your satisfaction is our unremitting pursuit goal. If you have any more nuanced needs or suggestions, whether it's room cleaning, catering options or facility use, please feel free to let you know. Every feedback from you is a valuable guide for us to optimize our services and improve our quality. Please remember, our team is ready to provide you with the warmest and most caring service whenever and wherever you are. Looking forward to your next visit and making great memories again! Let's pursue perfection together and exceed expectations. I sincerely thank you for choosing to join our sojourn story. Your satisfaction is the biggest motivation for us to move forward.
Guest User
Featured Room - Double Occupancy (Double Bed)
Stayed in Jul 2024
Family
9 review
10/10
Outstanding
Posted on Aug 12, 2024
The hotel lobby is amazing as soon as you enter the hotel. The decoration is unique. The staff's service attitude is very good when checking in. Good impression ➕1.
The hotel provides free parking, but there are not many parking spaces in front of the hotel. If there is no parking space, you need to walk up the steep slope next to the parking lot, which will test your driving skills.
I booked a double bed room. The room is spacious and clean. The big TV is comfortable to watch.
There are many restaurants around, making it convenient to eat out or order takeout.
The breakfast buffet tastes good, I tried the pork noodle powder, and there are many other choices.
It takes about an hour and a half to drive from the hotel to Yangtian Lake Prairie, but the road from the hotel to the prairie is new and easy to walk.
To be improved:
1⃣️The room has a large table, which is very convenient for eating takeaway. Unfortunately, there is only one stool, which is not enough to sit on.
2⃣️The takeaway is delivered directly by the takeaway boy. The weather is too hot, so many people choose to order takeout. There are knocks on the door, and they feel that the takeaway boy can go directly to the room, which is not very good at protecting privacy. Nowadays, many hotels use robots to deliver food, please refer to it.
Original TextTranslated by Google
6/18
Response from Property: Thank you very much for your detailed review, we are deeply honored by your positive feedback. We know that a perfect experience is important to you. In response to your suggestions for upgrading room configurations and improving food delivery methods, we will take action immediately: 1. Regarding room settings, we will evaluate the room layout with the engineering team and explore options for adding additional seats to ensure that diners enjoy a comfortable experience when taking out food. . 2. In terms of takeout delivery, we are considering introducing alternative methods of robot delivery to reduce the impact on privacy in the room and improve service efficiency. Thank you again for your valuable feedback, we are committed to continuous improvement to meet your expectations. Looking forward to serving you again in the near future.
Icyaisi
Executive Suite
Stayed in Jul 2024
Family
13 review
10/10
Outstanding
Posted on Aug 31, 2024
The newly renovated hotel is very comfortable, with a good location and free parking facilities. It also has a self-service laundry room and a fitness room. The staff are enthusiastic, the front desk staff are warm and courteous, the room is clean and hygienic, the breakfast is rich, the welcome fruit is given as a gift, and the rose milk bubble bath is very considerate. Recommended stay
Original TextTranslated by Google
Response from Property: Thank you very much for your love and support! We are glad that your children also had a great time, which is the greatest blessing for us. Your satisfaction is our unremitting goal. We hope you will choose us as your place of stay again. Your recommendation means a lot to us and will motivate us to continue to improve our services. Thanks again!
Guest User
Deluxe Double Room
Stayed in Jul 2024
Family
10 review
10/10
Outstanding
Posted on Aug 30, 2024
Hygiene: The hotel is clean and tidy, and the pillows even have latex pillows
Facilities: There are laundry and drying services, so you don’t have to worry about traveling in summer.
Service: Regardless of front desk, housekeeping, security, and catering, all staff are warm and courteous
Five-star service, five-star facilities
It is worth recommending to friends who come to Chenzhou to stay here
Original TextTranslated by Google
Response from Property: Thank you very much for your wonderful review. We are glad to see that you are satisfied with us! Thank you again for your choice and recognition, and we look forward to seeing you again!
Guest User
Family Suite - Triple Occupancy
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 28, 2024
Hygiene: very good
Facilities: very good
Environment: very good
Service: Most satisfactory
Welcome fruit: not bad
The front desk staff has a very good attitude. Even the cleaning aunt has a very good service attitude. The environment is very good, the facilities are new, and the buffet breakfast has many varieties. It would be perfect if the twin room had a 1.5 bed.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Fushang Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel, and thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again.
Guest User
Family Suite - Triple Occupancy
Stayed in Jul 2024
Couple
26 review
9.5/10
Amazing
Posted on Aug 25, 2024
The room is nice, clean and hygienic, and the bottle of water provided is enough! It just takes a while for the air conditioner to cool down. The breakfast was surprisingly delicious and the service was good, especially the noodle waiters who were very warm and friendly! The hotel is in a good location, with restaurants and pedestrian streets nearby. It is good to have a laundry room, which is convenient for travelers who are traveling for several days. Parking spaces are tight and almost always full.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your positive review and valuable suggestions. We are satisfied with the quality of the room and breakfast. At the same time, in response to your feedback on air conditioning, we have optimized and adjusted the air conditioning management system to ensure that the cooling speed of all rooms is optimal. We take great pride in the convenience of our laundry rooms and it is our responsibility to continue to provide excellent laundry service. In addition, regarding the shortage of parking spaces, we will consider adding additional parking spaces to meet the needs of guests traveling for long periods of time. Thank you again for choosing our hotel and sharing your experience with us. Your opinions are crucial to improving service quality. We look forward to your coming again and we will work hard to make your stay experience even better.
Qilin
Featured Room - Double Occupancy (Double Bed)
Stayed in Jul 2024
Family
6 review
10/10
Outstanding
Posted on Aug 13, 2024
Definitely a highly recommended hotel! The front desk service is friendly and cordial. The key is that the room is unexpected and the experience is surprising. The large screen is not too pleasant to watch. The room details are considerate. Free disposable toilet covers and disposable alcohol cotton are provided. The dry and wet separation is very refreshing. The toilet area There is also an infrared induction night light, which is very friendly to people who wake up at night. Needless to say, the room is clean. Five-star praise! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your five-star review and warm recommendation for us! We are very pleased that your stay exceeded expectations, especially with the details, facilities and cleanliness of the room. The large screen you mentioned can be used for screen projection. We will provide this function in more rooms in the future to make your viewing experience better. Regarding disposable toilet covers, disposable alcohol wipes and other supplies, we will ensure that they are provided in all rooms to ensure your privacy and health safety. We are very pleased with the design of the infrared sensor night light, which not only enhances the comfort of the room but also reflects our attention to detail. Thank you again for your valuable feedback, your satisfaction is our greatest pursuit. We look forward to your next visit and continue to provide you with higher quality services!
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
8 review
10/10
Outstanding
Posted on Aug 9, 2024
We stayed for two days in total and extended the room on the second day. Ctrip provided a room upgrade service. The lady at the front desk upgraded us to an executive suite for us to experience and it felt great! One bedroom, one living room and two bathrooms, with a bathtub and good hygiene. It happened to be my wife's birthday that day, and the aunt in the restaurant cooked him a bowl of longevity noodles, which was a special surprise. Thank you to the hotel staff for their considerate service to our family. Stayed here for two nights and slept well every night, great reviews.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for your high praise for our services and facilities. Your satisfaction is our greatest honor! We are sincerely grateful and pleased that you mentioned your surprise birthday arrangement and room upgrade experience. We know that every perfect detail can add unforgettable highlights to your trip. The hotel team was deeply touched by your feedback on your birthday wishes recently, which will inspire us to continue to provide services that exceed expectations. We would love to be a part of every celebratory moment to make your special day even more special. In addition, we will affirm and motivate the room service team to ensure that they can continue to provide you with a more considerate, professional and high-standard experience. Your praise is the driving force for our progress. If you visit again in the future, we look forward to continuing to provide you with excellent service and make every stay a wonderful memory. Thank you again for your choice and feedback, and we look forward to your next visit!