Ji Hotel (Chengdu Broad and Narrow Alley) Guest Reviews
4.7/5
Outstanding
1484 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1484)
Positive reviews(1454)
Reviews with photos/video(166)
Convenient location(163)
Easy to get around(111)
Friendly front desk staff(104)
Quiet & comfortable(71)
Delicious breakfast(69)
Perfect for kids(16)
Has rooms for families(12)
Close to metro(12)
Negative reviews(30)
SzeTheng
Queen Room With View
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Its so good! I did not take any metro this time round, so i am not sure how far it is away. The room is clean with rain shower! The balcony is such a bomb, i get to spend some me time there with the chilly weather :) Bed is comfy. All is good, will defo go back again & again!
Response from Property: [Near Kuanzhai Alley] [Convenient transportation] [Self-service laundry] The most authentic thing is the feeling after the experience. Thank you for your support and love. Xiaoji will keep working hard and look forward to your visit again!
Jia Jia X
Superior Room (2 Beds) (Tv, Fridge)
Stayed in Oct 2024
Travel with friends
31 review
4.7/5
Amazing
Posted on Nov 9, 2024
The centralized aircond is too warm and make us hard to sleep.
Response from Property: 【近寬窄巷子】【自助洗衣】【健身房】親愛的小主,很抱歉給您帶來不好的入住感受,首先感謝您選擇入住小季,然後小主指出的問題小季也非常重視,已經安排專項整改,我們也會努力改進,感謝您的寶貴意見。在入住過程中遇到任何問題都可以聯繫前台,我們會幫您協調處理!期待您的再次光臨,祝工作順利,生活愉快!
Guest User
Queen Room With View
Stayed in Feb 2025
Family
16 review
5.0/5
Outstanding
Posted on Mar 8, 2025
My parents said it was good, the location is excellent, not far from Kuanzhai Alley and Kuixinglou Food Street. The breakfast was also rich, and the room had a balcony. It just rained every day for a few days. I will stay here next time!
Original TextTranslated by Google
Response from Property: [TV projection] [Near Kuixinglou Food Street] [Buffet breakfast] Dear guests, hello! Thank you very much for choosing Xiaoji and giving us recognition and affirmation. We will redouble our efforts and look forward to providing you with better service next time. Xiaoji has a superior geographical location, about 700 meters away from Kuanzhai Alley, about 400 meters away from the popular food street Kuixinglou and Jixiang Street, surrounded by delicious food, which can satisfy your taste buds and experience the Bashu culture!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Clean, friendly service, smiling. Will come again!
I have stayed in many Four Seasons hotels, this one is the best
The cleaning lady on the fourth floor is very friendly and greeted us at the meeting. It feels very friendly
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Convenient transportation] [Self-service laundry] Dear guests: Thank you for choosing Xiaoji and staying here. Every encounter is a wonderful encounter for us. Care is our most sincere blessing to every guest. We look forward to your next stay. Warm Xiaoji is waiting for your arrival!
Guest User
Superior Room (2 Beds) (Tv, Fridge)
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The front desk service is very considerate, the bedding in the decompression room is very comfortable, it is not cold with air conditioning, and the transportation is convenient. It is not too far to various attractions and can be reached by taxi for more than ten minutes.
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Convenient Transportation] [Self-service Laundry] Dear Guests, Hello: Thank you for choosing and staying at Xiaoji. Xiaoji is so happy to see your comments! Thank you very much for your recognition and recommendation of the hotel rooms and services. It is our honor to provide you with a comfortable stay environment and service. We look forward to your visit again! I wish you a happy life!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
3 review
4.5/5
Great
Posted on Dec 6, 2024
Overall it was OK, maybe because it was a twin room, the room seemed a bit small; the breakfast was OK, not delicious but not bad! The location was a bit awkward, it takes about 13 minutes to walk to any subway station. It was facing the street, which was really noisy, and I needed earplugs for a shallow sleep. The hair dryer was broken, but they gave me one. By the way, there was no conditioner, so I needed to prepare it myself!
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Convenient transportation] [Self-service laundry] Dear customer, thank you for your affirmation and suggestions. Due to the building and location, our hotel rooms are not particularly large, and the layout is similar. Next time you book a hotel, you can call the hotel in advance to confirm, and we can arrange a relatively larger room for you. We also have hair conditioner at the front desk. If you need it, just tell us~ Welcome to come again next time! I wish you a happy life!
Naichatage
Family Room (Tv, Fridge)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is warm, clean and sanitary
Service: Thank you very much to the hotel staff! I am very satisfied with the service attitude! The room is large and I sleep well, it is convenient and quiet! The bathroom is clean and comfortable, it is worthy of being the All Seasons of Huazhu Club!
Original TextTranslated by Google
Response from Property: 【TV projection】【Near Kuixinglou Food Street】【Robot service】Dear little master, Xiaoji is very grateful that you took the time to comment on us in your busy schedule. Thank you for your 5-point praise! Thank you for meeting you unexpectedly and letting us meet at the All Seasons. "Chengdu is a city you don't want to leave when you come here. Chengdu All Seasons Kuanzhai Alley Store is your home." I hope to give you a different experience next time. I wish: all the good things will come as expected. We are waiting for you here~~
Anonymous User
Family Room (Tv, Fridge)
Stayed in Oct 2024
Family
38 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The hotel is clean and tidy. It takes 8 minutes to walk to Kuixing Tower and 15 minutes to walk to Kuanzhai Alley. It is very convenient to go anywhere. The hotel has a parking lot, a laundry room and a gym. I will stay here next time.
Original TextTranslated by Google
Response from Property: [TV projection] [Near Kuixinglou Food Street] [Buffet breakfast] Dear guests, hello! Thank you very much for choosing Xiaoji and giving us recognition and affirmation. We will redouble our efforts and look forward to providing you with better service next time. Xiaoji has a superior geographical location, about 700 meters away from Kuanzhai Alley, about 400 meters away from the popular food street Kuixinglou and Jixiang Street, surrounded by delicious food, which can satisfy your taste buds and experience the Bashu culture!
Guest User
Family Room (Tv, Fridge)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The rectangular drain on the wash basin wall is very dirty, and there is also a layer of dust along the wall of the headboard. These details are often easily overlooked. I personally understand that this is understandable. It is worth mentioning that the hotel is very good overall. The front desk service and other staff are very good. I like the service. I like the season. I am very satisfied with the stay experience. The reason why I mentioned the above two details is that I hope that the season can go further and more steadily in the future. Thank you Chengdu♥️Thank you Sichuan♥️
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley][Self-service laundry][Gym] Dear guest, hello: Thank you for your stay and feedback. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We will also contact the relevant departments to make rectifications on the issues you raised. Thank you again for your comments and look forward to your visit again~
Kang327
Queen Room With View
Stayed in Oct 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The balcony design is very unique. My parents like it very much. It is very close to Kuixinglou Street and Kuanzhai Alley. It only takes a few minutes to walk. The room is also very clean. I will book this hotel again next time I come to Chengdu.
Original TextTranslated by Google
Response from Property: [TV projection] [Near Kuixinglou Food Street] [Buffet breakfast] Dear guests, hello! Thank you very much for choosing Xiaoji and giving us recognition and affirmation. We will redouble our efforts and look forward to providing you with better service next time. Xiaoji has a superior geographical location, about 700 meters away from Kuanzhai Alley, about 400 meters away from the popular food street Kuixinglou and Jixiang Street, surrounded by delicious food, which can satisfy your taste buds and experience the Bashu culture!
Guest User
Superior Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
It is very close to Kuixinglou Food Street, which is very convenient. The front desk service is very good, the room is quiet at night, and the buffet breakfast has many varieties! Thumbs up!
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Convenient Transportation] [Self-service Laundry] Dear Guests, Hello: Thank you for choosing and staying at Xiaoji. Xiaoji is so happy to see your comments! Thank you very much for your recognition and recommendation of the hotel rooms and services. It is our honor to provide you with a comfortable stay environment and service. We look forward to your visit again! I wish you a happy life!
BaonidaoOa
Superior Room (2 Beds) (Tv, Fridge)
Stayed in Oct 2024
Business travelers
11 review
4.5/5
Great
Posted on Nov 5, 2024
A good choice for business trips, the room is clean and tidy, and the environment is OK. Although the room is not big, it has all the basic facilities. This store is Zen-themed, equipped with teapots 🫖 and tea bags, and bottled water is very sufficient, good reviews!
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley][Self-service laundry][Gym] Dear guest, hello: Thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and look forward to your visit again~
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The location is very good, 10 minutes walk from Kuanzhai Alley and close to the subway station. The hotel is quiet, clean and the breakfast environment is particularly good. Recommended!
Original TextTranslated by Google
Response from Property: [TV projection] [Near Kuixinglou Food Street] [Buffet breakfast] Dear guests, hello! Thank you very much for choosing Xiaoji and giving us recognition and affirmation. We will redouble our efforts and look forward to providing you with better service next time. Xiaoji has a superior geographical location, about 700 meters away from Kuanzhai Alley, about 400 meters away from the popular food street Kuixinglou and Jixiang Street, surrounded by delicious food, which can satisfy your taste buds and experience the Bashu culture!
Guest User
Superior Room (2 Beds) (Tv, Fridge)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The hotel is in a prime location, with many places to go shopping nearby. There is also a vegetable market one kilometer away with a strong sense of life that has not yet been conquered by tourists. The front desk lady is attentive and enthusiastic, the room is clean and comfortable, the electric toilet is not bad, and the laundry room is particularly convenient. After throwing the dirty clothes into the washing machine, I had to go out for something temporarily. I called the front desk to help dry them and I could pick them up at the front desk when I came back. Before leaving, I was given a cute little gift with Chengdu characteristics. I was satisfied, very satisfied. Next time I come to Chengdu, I will definitely stay at the All Seasons Kuanzhai Alley Hotel.
Original TextTranslated by Google
Response from Property: [TV projection] [Near Kuixinglou Food Street] [Buffet breakfast] Dear guests, hello! Thank you very much for choosing Xiaoji and giving us recognition and affirmation. We will redouble our efforts and look forward to providing you with better service next time. Xiaoji has a superior geographical location, about 700 meters away from Kuanzhai Alley, about 400 meters away from the popular food street Kuixinglou and Jixiang Street, surrounded by delicious food, which can satisfy your taste buds and experience the Bashu culture!
Guest User
Superior Room (Double Bed) (Tv, Fridge)
Stayed in Sep 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is clean and tidy, the zero-pressure pillow is very good for sleep, the location is not far from the entrance of Kuanzhai Alley and the subway station, there are many restaurants downstairs, and it is very convenient for eating, staying and playing.
Original TextTranslated by Google
Response from Property: [Near Kuanzhai Alley] [Robot Service] [Self-service Laundry] Dear guests, hello: Thank you for choosing and staying at Xiaoji. The hotel is strategically located at No. 1 Shangtongren Road, adjacent to Jixiang Street, Kuixinglou Snack Street, and Kuanzhai Alley Scenic Area. Your encouragement is the driving force for Xiaoji to move forward. I wish you all the best!