Orange Hotel (Chengdu Kuanzhai Alley Store) Reviews
Orange Hotel (Chengdu Kuanzhai Alley Store)
No .5, West Section 3, Yihuan Road, Jinniu District, Jinniu District, Chengdu, Sichuan, ChinaView Hotel Details
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Orange Hotel (Chengdu Kuanzhai Alley Store) Guest Reviews
4.7/5
Outstanding
1446 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1446)
Positive reviews(1417)
Reviews with photos/video(341)
Friendly front desk staff(282)
Easy to get around(201)
Convenient location(190)
Delicious breakfast(138)
Close to metro(120)
Classy environment(96)
Many amenities(65)
Excellent TV(13)
Negative reviews(29)
Slim88
Boutique Queen Room
Stayed in May 2024
Couples
26 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Very nice chain hotel. Closed to the underground train station. Friendly staff and clean room. Free laundry is a big plus. One of my favourite hotel chain
Response from Property: 【地鐵2.4.5號線】【市內景區便利】【成都一環】酒店位於成都一環路,出行便利,步行50米就是地鐵2.4.5號線,市內景區都可地鐵到達(打車僅需十幾元)。一場風景,會讓人留戀,而桔子成都寬窄巷子酒店讓您最留戀的是與您每一次相遇,期待與您的再次相見。
Anonymous User
Standard Queen Room
Stayed in Feb 2024
Family
11 review
4.5/5
Great
Posted on Apr 11, 2024
Love it. Cozy and friendly staff. Room big with nice interior design. Just the lift beside the lobby need to wait abit longer, due to shared lifts between few hotels. Near to metro station exit D.
Response from Property: Thank you,sir.Your encouragment is my greatst motivation! The hotle belong to a comprehensive property,and all elevators are shared rooms.There is also a fire elevator across form the room that can be used. Expect you coming again Orange-Hotel.
liyinie
Standard Queen Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on May 25, 2024
We are happy to stay and especially appreciated the service manager Ms Lee with her patient and dedication to help us solve all the TV/ WIFI connections issue on room and mobile facilitated for us to contact wifi and family communications. Very progressive and passion with polite manner. Brovo to her and also the counter service team also friendly too.
Response from Property: 【地鐵2.4.5號線】【市內景區便利】【成都一環】酒店位於成都一環路,出行便利,步行50米就是地鐵2.4.5號線,市內景區都可地鐵到達(打車僅需十幾元)。一場風景,會讓人留戀,而桔子成都寬窄巷子酒店讓您最留戀的是與您每一次相遇,期待與您的再次相見。希望下次能得到您心目中的五分!
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The sanitation is good. The breakfast tastes good! It is very close to the subway station. It is a business trip. The front desk service is also OK, especially the little bear
Original TextTranslated by Google
Response from Property: [Kuanzhai Alley][Free Mineral Water][Fuqin Night Market] It is within walking distance from Kuanzhai Alley and one subway stop away. A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, Orange Chengdu Kuanzhai Alley Hotel will surely go further and further, and look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Clean and sanitary, very satisfied. The service attitude is very good. You can call the hotel front desk to delay check-out. Thank you very much. The front desk staff Xiao Shen is very nice. It is also convenient to eat around.
Original TextTranslated by Google
Response from Property: [Metro Line 2, 4, 5] [Convenient to the city's scenic spots] [Chengdu First Ring Road] The hotel is located on Chengdu First Ring Road, with convenient transportation. It is 50 meters away from Metro Line 2, 4, 5. All the city's scenic spots can be reached by subway (only a dozen yuan by taxi). A landscape will make people nostalgic, and what makes you miss most about Orange Chengdu Kuanzhai Alley Hotel is every encounter with you, and look forward to seeing you again.
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is very clean. Ms. Xiaolin at the front desk has a good service attitude. There are free oranges to eat. I will come again next time. It's great!
Original TextTranslated by Google
Response from Property: [Kuanzhai Alley][Free Mineral Water][Fuqin Night Market] It is within walking distance from Kuanzhai Alley and one subway stop away. A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, Orange Chengdu Kuanzhai Alley Hotel will surely go further and further, and look forward to seeing you again.
Guest User
Boutique Queen Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 12, 2024
The hotel is located in the first ring road, next to the subway station, which is very convenient for travel. The service of Xiao Shen at the front desk is thoughtful, the breakfast of the hotel is very rich, and the room is also very clean and tidy.
Original TextTranslated by Google
Response from Property: [Kuanzhai Alley][Free Mineral Water][Fuqin Night Market] It is within walking distance from Kuanzhai Alley and one subway stop away. A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, Orange Chengdu Kuanzhai Alley Hotel will surely go further and further, and look forward to seeing you again.
Shijiezuigaoのlvxingjiajuanjuan
Guestroom (2 beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The service attitude of Xiao Zhou at the front desk is very good and the service is very considerate. My parents feel safe living here, and there are many dining options around, which is very convenient.
Original TextTranslated by Google
Response from Property: [Robot] [Voice Xiaodu Control] A word of affirmation and a shallow smile are all affirmations of Chengdu Kuanzhai Alley. The hotel is a fully intelligent device. The hotel robot is very convenient for food delivery. The room is controlled by Xiaodu voice. Free your hands and thank you for your trust. We will do better and look forward to your stay again.
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 6, 2024
The hotel has complete facilities, high cost performance, fast Wi-Fi, good environment, very good location, convenient travel, good service from Xiao Zhou at the front desk
Original TextTranslated by Google
Response from Property: [Buffet breakfast] [Breakfast combining Chinese and Western cuisine] [Special open-air breakfast] The hotel's breakfast is a buffet breakfast, combining Chinese and Western cuisine to suit different tastes. The hotel's open-air breakfast is very distinctive (Chengdu Dandan noodles, long shao shou, dumplings, rice noodles). Your satisfaction is the happiest thing for Xiaojuzi, and your recognition is an affirmation of our efforts. Thank you for your praise and we look forward to your next stay.
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 28, 2024
As soon as you enter the hotel, there is a light scent of orange essential oil, which makes people feel happy. The front desk service is warm and professional, and the experience is very good. Manager Xiao Shen took us to the room and introduced the use of facilities and equipment. It was very considerate. The guest room was clean and sanitary, and the toiletries were also orange-scented. It was very comfortable. I will stay here again in the future!
Original TextTranslated by Google
Response from Property: [Kuanzhai Alley][Free Mineral Water][Fuqin Night Market] It is within walking distance from Kuanzhai Alley and one subway stop away. A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, Orange Chengdu Kuanzhai Alley Hotel will surely go further and further, and look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Facilities: lack of a full-length mirror, but the overall facilities are complete, there is a very beautiful bay window, the mattress is very comfortable, and the smart voice assistant Xiaodu is very convenient
Sanitation: clean and odorless
Environment: high floor and good environment
Service: Xiao Zhou and Xiao Luo at the front desk are very enthusiastic
Original TextTranslated by Google
Response from Property: [Robot] [Voice Xiaodu Control] A word of affirmation and a slight smile are all affirmations of Orange Chengdu Kuanzhai Alley. The hotel is a fully intelligent device. The hotel robot delivery is very convenient. The Xiaodu voice control in the room frees your hands. Thank you for your trust. We will do better and look forward to your stay again.
Mufengjushi
Guestroom (2 beds)
Stayed in Sep 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The room facilities are good, the receptionist is warm, Xiao Luo is serious and responsible, which is commendable. She answered my questions carefully and took the initiative to help me contact colleagues to solve the difficulties. It is rare to encounter such a service-oriented team. I will choose here next time.
Original TextTranslated by Google
Response from Property: [Metro Line 2, 4, 5] [Convenient to the city's scenic spots] [Chengdu First Ring Road] The hotel is located on Chengdu First Ring Road, with convenient transportation. It is 50 meters away from Metro Line 2, 4, 5. All the city's scenic spots can be reached by subway (only a dozen yuan by taxi). A landscape will make people nostalgic, and what makes you miss most about Orange Chengdu Kuanzhai Alley Hotel is every encounter with you, and look forward to seeing you again.
Guest User
Superior Room (Double bed)
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The room is clean and comfortable, with smart Xiaodu, smart heated flush toilet, nice environment, and great service. The Chengdu Marathon check-out was extended to 16:00, which was good. After the run, you can take a shower and pack your luggage.
Original TextTranslated by Google
Response from Property: [Metro Line 2, 4, 5] [Convenient to the city's scenic spots] [Chengdu First Ring Road] The hotel is located on Chengdu First Ring Road, with convenient transportation. It is 50 meters away from Metro Line 2, 4, 5. All the city's scenic spots can be reached by subway (only a dozen yuan by taxi). A landscape will make people nostalgic, and what makes you miss most about Orange Chengdu Kuanzhai Alley Hotel is every encounter with you, and look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Sep 2024
Solo travelers
11 review
4.7/5
Amazing
Posted on Oct 20, 2024
The location is good. It takes about 15 to 20 minutes to walk to Huanzhai Alley. There are several restaurants downstairs in the hotel, and there is a restaurant for dining at night.
The hotel is very conveniently located from the subway station, about 5 minutes away. The rooms have complete facilities and are clean.
Original TextTranslated by Google
Response from Property: [Kuanzhai Alley][Free Mineral Water][Fuqin Night Market] It is within walking distance from Kuanzhai Alley and one subway stop away. A happy life is inseparable from your support, and a bright mood is inseparable from your recognition. I am grateful for your choice, grateful for meeting you, and grateful for your strong support. With your encouragement, Orange Chengdu Kuanzhai Alley Hotel will surely go further and further, and look forward to seeing you again.
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The service is very good. The room is very clean. The location is easy to find. It is close to the subway station.
Original TextTranslated by Google
6/7
Response from Property: [Metro Line 2, 4, 5] [Convenient to the city's scenic spots] [Chengdu First Ring Road] The hotel is located on Chengdu First Ring Road, with convenient transportation. It is 50 meters away from Metro Line 2, 4, 5. All the city's scenic spots can be reached by subway (only a dozen yuan by taxi). A landscape will make people nostalgic, and what makes you miss most about Orange Chengdu Kuanzhai Alley Hotel is every encounter with you, and look forward to seeing you again.