13F, Tower B, Future Center Building, No.26 Dongfeng Road, Chenghua District, Chengdu, Chenghua District, Chengdu, Sichuan, ChinaSee Hotel Details
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Guest Reviews
9.5/10
Outstanding
1649 review
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Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(1649)
Positive reviews(1621)
Reviews with photos/video(674)
Well designed(237)
Classy environment(178)
Many amenities(124)
Good audiovisual experience(70)
Friendly front desk staff(59)
Located downtown(26)
Nice bathtub(21)
Loved the night views(13)
Negative reviews(26)
PATRICK-CHEAH
Red & Black King Room
Stayed in Sep 2024
Couples
20 review
6.5/10
Posted on Nov 4, 2024
It's not worth staying here for the same price, there are a lot of different hotel in a building, all hotel uses the same elevator. cleanliness is very poor, there is nothing nice to eat and shop near this area. inconvenient walking distance to Chungxi road , there are better hotel for this price range near Chungxi road. The projector is useless have to log in certain membership to watch TV. The bathtub is a joke input water small caliber only and new near hr to fill. worst hotel stayed for my Chengdu trip October 2024
6/20
Response from Property: Dear guests, Hello! All of us at ISEYA would like to express our sincere apologies for such a bad experience. Regarding the hotel environment you mentioned, the hotel is currently unable to manage the single-family due to the restrictions of the business model, but the single-family management is our good vision all along. Regarding the location you mentioned, the hotel is located close to the Taikoo Li business district and Chunxi Road Pedestrian Street, which can be reached by foot and subway, and the transportation is very convenient. I'm sorry for not knowing in advance that you need to log in as a video member and put the need for bathtub water, which has caused you a bad feeling, and I apologize again. As a young brand, we know that there is still a long way to go. Once again, I would like to express my deepest apologies to you, and we look forward to your understanding, and we will definitely do our best to forge ahead on the road ahead. Thank you for all your understanding and support! Apologies again!
Jia Mian
Black Rock King Room
Stayed in Jan 2025
Couples
3 review
10.0/10
Outstanding
Posted on Feb 19, 2025
The room was super clean and the staff were all very friendly.
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予我們在衞生和服務方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Anonymous User
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Jan 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Near community, clean, nice and quiet
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予我們在位置方面的認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、客房均配備百寸大屏投影和全屋BOSE音響。酒店還提供24小時代取外賣、免費洗衣烘乾、花灑+頂噴雙淋浴模式、浴缸每日消毒,以及供應至12點的早餐。並且作為邁點研究院評選的“中國中高端酒店百強品牌”,世野嚴苛的衞生和安保措施保障客人的安心體驗。】
Yanjie
Red & Black King Room
Stayed in Apr 2025
Couples
5 review
10.0/10
Outstanding
Posted on May 16, 2025
As always, Iseya is impeccable in every aspect. Truly the best hotel chain I've stayed in.
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、客房均配備百寸大屏投影和全屋BOSE音響。酒店還提供24小時代取外賣、免費洗衣烘乾、花灑+頂噴雙淋浴模式、浴缸每日消毒,以及供應至12點的早餐。並且作為邁點研究院評選的“中國中高端酒店百強品牌”,世野嚴苛的衞生和安保措施保障客人的安心體驗。】
JennyT
Red & Black King Room
Stayed in Aug 2024
Travel with friends
2 review
9.0/10
Great
Posted on Sep 22, 2024
A huge thank you to the amazing front desk team Xiao Tao and Xiao Wen for their excellent service! Not only were they super helpful, but they also assisted me with my two suitcases all the way downstairs to catch my taxi. Truly made my stay even better!
Response from Property: Dear guests: We are honored to be recognized by you. We are deeply grateful for your praise to the service butler Xiaotao and Xiaowen and your recognition of our hotel service. We are very happy to create beautiful memories with you and look forward to meeting you again! [ShiYe Hotel, which has won the "Golden Watt Award" and "British SBID Award" for many times, has a sense of magazine cover, 100-inch large-screen projection and whole-house BOSE sound, all in ISEYA Shiye Design Hotel. As the "Top 100 Brands of China High-end Hotels" selected by Maidian Research Institute, ISEYA's strict hygiene and security measures ensure the best experience for its guests. The hotel also provides take-away delivery to the room and free laundry service]
Guest User
Family Suite
Stayed in Jun 2024
Couples
2 review
8.5/10
Very Good
Posted on Jul 16, 2024
Initially we thought that we went to the wrong place as the entrance doesn’t look like a hotel that cost abt 600 per night. Then we asked the receptionist in the A tour hotel next door n confirmed it is the correct place. We took the lift up n saw a surprise modern and stylish renovation. The front desk was nice to let us check in earlier before 12 noon. The room has projector and smart toilet. Room size to me is a bit small. And there is a few bus stops from the hotel to tai gu Li.
Response from Property: Dear guests, Hello! Thank you very much for choosing to stay at ISEYA Design Hotel! We are very grateful for the recognition you have given us in terms of design style and service! However, we are sorry that we did not bring you a perfect experience. We are sorry about the problem you mentioned about the public area on the first floor. We will negotiate with the relevant parties as soon as we receive your feedback. In the future, we will continue to reflect on our shortcomings and strive to seek progress to improve. If we are lucky enough to be chosen by you again, I hope you can see our growth and progress. Looking forward to seeing you in Chengdu!
Guest User
Red & Black King Room
Stayed in Nov 2024
Couples
1 review
9.5/10
Amazing
Posted on Jan 1, 2025
Walking distance to breakfast spots around if you’re familiar with the maps here. Clean rooms, every morning butlers will update on the temperature outside and check if cleaning required over WeChat which is nice. Our room faces the highway (I think also the better facing) so it does get noisy at night if cars honk. Overall quite comfortable stay.
Response from Property: Dear guest, hello! We are proud to have your approval and affection. With regard to the soundproofing you mentioned, immediately after receiving your review, we tested and adjusted all the rooms for soundproofing. Next, we will improve the situation by enhancing the sealing of the windows and upgrading the soundproofed facilities of the rooms. Thank you very much for your feedback. Your suggestions will encourage us to become better ourselves. We will definitely live up to your expectations with concrete actions! We also hope to have the opportunity to host you again, to test our results, to witness our growth, and to apologize once again!
Jade
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Oct 2023
Couples
7 review
9.0/10
Great
Posted on Nov 17, 2023
We booked the corner room, it was so comfortable and nice, had a nice view too. Loved all the amentities in the room :)
Fantastic service! Receptionists were all super lovely and helpful. Would definitely book again!
This hotel is in a building with a few other hotels, the level that this hotel is on, is really nice and clean. However the only thing was the public lift up towards this hotel, sometimes had cigarette smells.
Response from Property: Dear guest,Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our view and service.We have dealt with the smoke smell problem you mentioned as soon as possible.Thank you again for all your feedback of your stay, each of your suggestion would help us prove our services and procedures indeed in the future. We genuinely look forward to seeing you again and expect you to witness our progress in anytime.
이동욱
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Nov 2023
Couples
1 review
10.0/10
Outstanding
Posted on Dec 13, 2023
Best service I've ever seen. thank you so much :)
Response from Property: Dear guest,Thank you for choosing to stay at ISEYA Hotel Chengdu.We are very grateful for your recognition of our service.Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Dickson
Family Suite
Stayed in Mar 2024
Couples
10 review
10.0/10
Outstanding
Posted on May 19, 2024
Nice relaxing plaxe....staff super friendly....because is ok
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
Guest User
Red & Black King Room
Stayed in Feb 2024
Couples
12 review
8.0/10
Very Good
Posted on Mar 19, 2024
Nice hôtel, friendly staff
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
_KC_
Red & Black King Room
Stayed in Nov 2023
Couples
8 review
8.5/10
Very Good
Posted on Dec 29, 2023
Good Service
Good Location
Response from Property: Dear guest, Thank you for choosing to stay at ISEYA Hotel Chengdu. We are very grateful for your recognition of our service, location. Your valued feedback would be our greatest motivation to improve our services and procedures constantly. It would be our honor if we could see you again in the future. Thank you again and wish all the best for you.
KidLee
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Nov 2024
Couples
6 review
10.0/10
Outstanding
Posted on Dec 8, 2024
cool…
Response from Property: 尊敬的客人,您好!能夠得到您的認可和喜愛,我們榮幸之至。對於您給予的讚許以及認可,我們深表感激,很開心和您共創美好回憶,期待與您再次相遇!【多次榮獲“金瓦獎”、“英國SBID”獎的潮酷酒店、隨手打卡都有雜誌封面感、百寸大屏投影和全屋BOSE音響,盡在ISEYA世野·設計酒店。作為邁點研究院評選的“中國中高端酒店百強品牌”,ISEYA嚴苛的衞生和安保措施保障客人的最佳體驗。酒店還提供外賣送到房間、免費洗衣的服務】
Jianghongzhou
Family Suite
Stayed in Apr 2025
Couples
40 review
10.0/10
Outstanding
Posted on May 24, 2025
The service is super good. They mailed my things after I left them in the room. The room is clean and tidy, with complete facilities. The sound effects are also very good. I listened to it for a long time. I like it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are honored to receive your recognition and love. We are deeply grateful for your recognition of our service, environmental hygiene, facilities and equipment. We are very happy to create beautiful memories with you and look forward to seeing you again! This trendy hotel has won the "Golden Tile Award" and "British SBID Award" many times. Every check-in feels like a magazine cover. All guest rooms are equipped with a 100-inch large-screen projector and BOSE speakers throughout the house. The hotel also provides 24-hour takeout, free laundry and drying, dual shower modes of shower head + overhead spray, daily bathtub disinfection, and breakfast served until 12 o'clock. As one of the “Top 100 Mid-to-High-end Hotel Brands in China” selected by Maidian Research Institute, Shiye’s strict hygiene and security measures ensure guests’ peace of mind. 】Dear guests, thank you very much for your positive comments on our hotel. We will continue to work hard and live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
📩Careen 📩
270° City-View Deluxe Suite - 1 Bedroom
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 6, 2025
The hotel environment is very good, the service is even better, the housekeeper is very kind, hehe, he sends good morning greetings every day, super considerate, I will come again next time I have the chance
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are honored to receive your recognition and love. We are deeply grateful for your praise for the housekeeper Xixi and our recognition of the environment and service. We are very happy to create beautiful memories with you and look forward to meeting you again! This trendy hotel has won the "Golden Tile Award" and "British SBID Award" many times. Every check-in feels like a magazine cover. All guest rooms are equipped with a 100-inch large-screen projector and BOSE speakers throughout the house. The hotel also provides 24-hour takeout, free laundry and drying, dual shower modes of shower head + overhead spray, daily bathtub disinfection, and breakfast served until 12 o'clock. As one of the “Top 100 Mid-to-High-end Hotel Brands in China” selected by Maidian Research Institute, Shiye’s strict hygiene and security measures ensure guests’ peace of mind. 】