Hanting Youjia Hotel (Chengdu Kuanzhai Alley)

Hanting Youjia Hotel (Chengdu Kuanzhai Alley) Reviews

Hanting Youjia Hotel (Chengdu Kuanzhai Alley)

No. 90 Xi'an North Road, Jinniu District, Chengdu, Sichuan, ChinaView Hotel Details
Hanting Youjia Hotel (Chengdu Kuanzhai Alley)
Hanting Youjia Hotel (Chengdu Kuanzhai Alley)Hanting Youjia Hotel (Chengdu Kuanzhai Alley)Hanting Youjia Hotel (Chengdu Kuanzhai Alley)
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Hanting Youjia Hotel (Chengdu Kuanzhai Alley) Guest Reviews

4.8/5
Excellent
466 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(466)
Positive reviews(462)
Reviews with photos/video(109)
Convenient location(59)
Delicious breakfast(51)
Friendly front desk staff(49)
Easy to get around(42)
Would stay again(17)
Comfortable bed(13)
Perfect for business trips(11)
Close to scenic area(8)
Negative reviews(4)
Guest User
Double Room
Stayed in Dec 2022
Couples
3 review
4.0/5
Very Good
Posted on Jan 29, 2023
Great location, and an old building with lots of character.
Response from Property: Thank you to the guest officer for your positive feedback and recognition of Xiao Ma. I look forward to meeting you again and wish you all the best!
Guest User
Double Room
Stayed in Jun 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jul 21, 2022
Good hotel. Very helpful staff. Neat and comfortable room. 100% recommended
Response from Property: Thank you very much for giving us such a good evaluation,foreign land,can give you a warm,a satisfaction,is the dire ction and goal of ma unremitting efforts,welcome to often come to experience,I wish you a happy,good!
Yimeifoxixiaoqingnian
Superior Room (2 beds)
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
The environment is pretty good. Because it was a last-minute room reservation, we were lucky to be able to book it here. As soon as I entered the lobby, there was a unique fragrance, which was really nice. The hotel's bathroom facilities are also great. The tour group didn't disband until after 11 o'clock last night. When I took a shower, there was plenty of hot water and the flow was comfortable. (In addition, the little brother at the front desk was very considerate ~~hahaha)
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Response from Property: 【服務周到】【近人民公園】感謝客官給予小馬的五星好評反饋! 您的滿意一直就是小馬努力奮鬥的目標! 期待客官再來!!
Guest User
Double Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I chose a seat near the inside, it was very quiet, the service attitude was also very good, and I was given a red panda as a gift before leaving
Original TextTranslated by Google
Response from Property: 【近寬窄巷子】【乾淨衞生】感謝客官給予小馬的五星好評反饋! 您的滿意一直就是小馬努力奮鬥的目標! 期待客官再來!!
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room is nice and clean. The service is good. They provide more coffee than other hotels.
Original TextTranslated by Google
Response from Property: Thank you for giving Xiaoma a five-star favorable feedback! Your satisfaction has always been the goal of Xiaoma's efforts! Looking forward to your visit again! !
Guanxiaoping
Superior Double Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 9, 2024
Very satisfied, Service: The staff is very enthusiastic and thoughtful! We spent the Spring Festival here, and Hanting also provided us with dinner (dumplings and glutinous rice balls) very warmly, and responded to our needs! It's really heartwarming☺️
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Response from Property: Dear, you have been traveling all day long and have worked hard! It is such a blessing to make you feel satisfied~ The housekeepers have cleaned the room spotlessly so that you can enjoy the warmth of home. Thank you for your support. We are honored to have such a loyal customer like you. You are welcome to come back often!
Guest User
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Convenient transportation, Chunxi Road is a few minutes' walk away. The service is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear little master, Xiao Ma is very grateful that you took the time to comment on us in your busy schedule. Thank you for your 5-point praise! Thank you for meeting you unexpectedly and letting us meet at Youjia. "Chengdu is a city you don't want to leave when you come. Youjia Chengdu Kuanzhai Alley Store is your home. We sincerely welcome you to come again and wish: all good things will come as expected. We are waiting for you here~~
Guest User
Double Room
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Feb 1, 2024
Hanting has always been very good. This hotel has a good attitude, is clean and quiet, and is not far from the subway entrance. I recommend staying here.
Original TextTranslated by Google
Response from Property: Dear little master, Xiao Ma is very grateful that you took the time to comment on us in your busy schedule. Thank you for your 5-point praise! Thank you for meeting you unexpectedly and letting us meet at Youjia. "Chengdu is a city you don't want to leave when you come. Youjia Chengdu Kuanzhai Alley Store is your home. We sincerely welcome you to come again and wish: all good things will come as expected. We are waiting for you here~~
Laohanxihuanhekele
Guestroom (2 beds)
Stayed in Dec 2023
Family
10 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Very satisfied, the service is very good, I will choose here next time I come to Chengdu
Original TextTranslated by Google
Response from Property: Satisfaction is just the starting point, surprise and touching are what we pursue. A journey of a thousand miles begins with a single step. I am grateful to have you on my road of growth and look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
7 review
2.8/5
Posted on Nov 7, 2024
The accommodation is average. I moved to another place after staying for one day.
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Response from Property: Seeing you so unhappy, Xiao Ma is also very sad, and here I sincerely say to you: I'm sorry! I hope you don't give up on us, we will work hard to make corrections, live up to Xiao Ma and our customers, strive for your forgiveness, and wish you a happy life.
Xiaohouhou
Double Room
Stayed in Nov 2023
Solo travelers
133 review
4.0/5
Very Good
Posted on Dec 28, 2023
Standard Hanting. The floor staff are very friendly and the location is good. I especially like the panda biscuits. When I checked in, the front desk took out my phone and asked me to scan the code to register as a member. This was disgusting. I emphasize that they asked me to register directly instead of asking me if I wanted to register. The front desk had obviously received training in sales techniques. . . I almost cursed. They also explained to me that if you don’t register as a member, you can’t use WIFI in the room, which is really disgusting.
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Response from Property: Dear guest, thank you for your review of the hotel! We apologize for the inconvenience caused during your stay at the hotel. We will inform relevant departments of your opinions to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. welcome next time!
Guest User
Double Room
Stayed in Nov 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jan 4, 2024
The room is very clean and there are many restaurants downstairs, so you don't have to worry about eating. However, it is a little far from the subway station, about 15 minutes' walk, and about 15-20 minutes' walk to Kuanzhai Alley.
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Response from Property: Your support is our greatest motivation. We continue to innovate, seek breakthroughs in innovation, and strive to do our best to provide you with better services. I wish you all the best on this journey and look forward to seeing you again!
Guest User
Double Room
Stayed in Oct 2023
Other
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The environment is very good and the location is good. Because of the exam, I negotiated with the front desk to check out around 1:00 pm, and it went smoothly.
Original TextTranslated by Google
Response from Property: Dear, you have been traveling all day long and have worked hard! It is such a blessing to make you feel satisfied~ The housekeeper cleaned the room spotlessly so that you can enjoy the warmth of home. Thank you for your support. We are honored to have such a loyal customer. I wish you a smooth exam and look forward to your coming back often!
Xujiasanyatou
Guestroom (2 beds)
Stayed in Oct 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 18, 2023
The room is clean and very close to Kuanzhai Alley. It only takes a few minutes to walk there. The pandas on the hotel's exterior wall are very cute and photogenic! We love drinking water, and the room refilled our mineral water several times, which is very heartwarming! We booked a return flight in the evening, and left our luggage at the front desk after checking out. The guy in the lobby was very nice and helped us send the express delivery. We were very satisfied!
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Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Double Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Not bad, very clean
Original TextTranslated by Google
Response from Property: Satisfaction is just the starting point, surprise and touching are what we pursue. A journey of a thousand miles begins with a single step. I am grateful to have you on my road of growth and look forward to seeing you again!