Viola Hotel Express Reviews

Response from Property: 尊敬的賓客您好，非常感謝您對小百合的評論，我們會再接再厲不辜負您的期望！酒店致力於打造您的家外之家，讓您住的既開心又安心！ 希望下次入住小百合能得到您的5分鼓勵！再次感謝您對酒店的肯定，期待再次光臨，祝您生活愉快!

Response from Property: [Ctrip's hot-selling hotel in 2024] [Near Xipu Highway/Subway Station] [Near Food Street] [Near Hema] [Near Xipu Campus of Southwest Jiaotong University] [Near Cinema] [Ctrip's selected hotel in 2023] Thank you very much for your praise for our hotel! I'm glad to hear your affirmation of the room intelligence and environment, as well as your recognition of the front desk service. Regarding the bed size issue, we are very sorry for the inconvenience caused to you. We will further optimize the relevant information prompts in the booking system. We are proud of the convenient location of the hotel, close to the subway station and convenient to Dujiangyan. We look forward to having a more perfect experience next time you stay here. Thank you again for your valuable comments and support!

Response from Property: [Near Xipu High/Metro Station] [Near Food Street] [Ctrip 2024 Hot Selling Hotel] [Near Hema] [Near Southwest Jiaotong University Xipu Campus] [Near Cinema] [Ctrip 2023 Selected Hotel] Thank you very much for your Highly rated our hotel! We are very pleased to learn that the actual experience of the room is consistent with the online pictures, and the simple and decent decoration style has won your recognition. Hygiene has always been our top priority, and we are very pleased with your affirmation. It is our honor that you have also appreciated the enthusiastic service of Miss Chen at the front desk. The convenient transportation around the hotel, the rich snacks, the nearby Bailun Department Store and the Hema Fresh next door all add convenience and fun to your stay. We hope that you will choose our hotel again and enjoy a wonderful accommodation experience when you come to visit next time!

Response from Property: Thank you very much for your high evaluation of our hotel! We feel extremely pleased to hear you say “very good, very comfortable”. Hygiene is one of the aspects we attach the most importance to, and we are glad that our efforts have been recognized by you. The room is clean and odorless, and the air conditioning is effective, making you feel warm and comfortable, which is exactly what we are pursuing. We look forward to serving you again and wish you a pleasant journey and all the best!

Response from Property: Dear guests: Thank you very much for your recognition and recommendation of our hotel! Xiaoya at the front desk must be very happy to receive your praise. All our staff will continue to work hard to provide you with better service. We are glad that you are satisfied with our facilities, rooms and environment, especially the convenient location. Looking forward to your next visit and wish you a pleasant journey!

Response from Property: Dear guests: Thank you very much for your high evaluation of our hotel! We are glad that our room brings you a clean, comfortable and convenient experience. At the same time, we are also very honored to receive your recognition and praise for our employees. Their enthusiasm and thoughtfulness are our greatest pride. Wish you all the best and look forward to seeing you again!

Response from Property: [Near Xipu High/Metro Station] [Near Xipu Campus of Southwest Jiaotong University] [Near Hema] [Near Cinema] [Near Food Street] Thank you very much for your affirmation and praise for our hotel! We are honored to learn that you are satisfied with the environment and front desk service, and are particularly impressed by the enthusiastic service of Xiao Dong and Xiao Xie. The quietness and hygiene of the guest rooms are what we have always insisted on. The hotel strictly implements the one-guest-one-change policy. It is our greatest wish to bring you a comfortable accommodation experience. Your recommendation is the greatest encouragement to us. We look forward to serving you again and wish you all the best. We will do our best next time you visit us!

Response from Property: Thank you very much for your affirmation! We are pleased to know that you are satisfied with our room cleanliness, dining variety and free laundry facilities. Thank you very much for mentioning the thoughtful service of Xiao Dong at the front desk. We will pass on your praise. Choosing us multiple times is your greatest trust and support to us. We look forward to bringing you a comfortable and pleasant experience during your next stay!

Response from Property: Thank you very much for your detailed feedback! We are fully aware that the old facilities may cause you inconvenience. We are deeply sorry for this and have made this the focus of upgrading and renovation. The hotel has recently added intelligent control equipment and upgraded one room with one network, striving to improve facilities. Make your use more comfortable. Regarding room size, we are glad that the twin room can meet your needs, giving you more space for work and rest. Convenient location and convenient surrounding shopping are also advantages we have been working hard to maintain. We look forward to welcoming you again with a brand new look in the future. Thank you again for your valuable comments!

Response from Property: Thank you for your detailed review. We are honored that you recognize our affordable prices and convenient location. At the same time, we also noticed that the service quality and breakfast have been recognized by you, which is a great encouragement to our team. We are deeply sorry for the hygiene issues, especially the bad feeling caused by the odor of the pillow core. New pillow cores are being purchased and will all be replaced in the near future. Thank you again for your valuable comments. We look forward to providing you with a more perfect accommodation experience and making you satisfied in the future.

Response from Property: Thank you for your detailed evaluation, which is very encouraging to us! Although the rooms are moderate in size, we strive to make every guest feel the warmth and convenience of home through comprehensive facilities and services. Thoughtful equipment such as four bottles of mineral water, conditioner and sewing kit are provided to add convenience to your journey. The meticulous maintenance of the hotel's facilities and the new renovation in 2023 are all designed to bring you a more comfortable and convenient accommodation experience. Smooth internet speed, up-to-standard hygiene and considerate service are our unremitting goals. Thank you again for your recognition and we look forward to your visit next time and continue to enjoy our quality service!

Response from Property: Thank you very much for your high evaluation of our hotel. We feel very honored and happy to provide you with such a satisfactory accommodation experience! Your satisfaction is our greatest pursuit and motivation. We will continue to work hard to continuously improve the quality of our service so that every guest can feel the warmth and comfort of home. Thank you again for your recognition and support. We look forward to your visit next time and continue to provide you with quality service and experience. I wish you a pleasant journey and a happy life!

Response from Property: Dear guest: Thank you very much for your thoughtful review of our hotel! We are delighted to hear that you have high praise for our suite facilities. We have been committed to creating a comfortable and convenient accommodation environment for every guest. Seeing details like a small refrigerator can make you feel thoughtful, which is exactly what we pursue. Although the hotel is a little far from the city center, as you will find, this location makes us an ideal stopover on the way to nearby attractions such as Dujiangyan. At the same time, the convenience of Xipu Station also provides great convenience for your travel. We are glad that you agree and think that it is a good idea to stop by here. Thank you again for your valuable comments and recognition. We look forward to your next visit. We will continue to provide high-quality services and a comfortable environment to add more beautiful memories to your journey. I wish you a pleasant journey and all the best!

Response from Property: Hello! Thank you very much for your good comments on our hotel. We are deeply honored. You mentioned that the room is clean and tidy, warm and thoughtful, which is exactly what our hotel has been striving for. At the same time, we are pleased with your affirmation of Xiaodong's service attitude. We always uphold the concept of warm and thoughtful service to provide high-quality services to every guest. Your satisfaction is our greatest motivation. We will continue to work hard to continuously improve the quality of service and provide you with a more comfortable and warm accommodation experience. Thank you again for your support and trust in our hotel. We look forward to your next visit. We will serve you wholeheartedly!