NICESOE Hotel (Chengdu Hongpailou Branch) Guest Reviews
4.7/5
Outstanding
1436 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1436)
Positive reviews(1410)
Reviews with photos/video(281)
Awesome rooms(442)
Friendly front desk staff(150)
Classy environment(118)
Large rooms(113)
Quiet & comfortable(86)
Easy to get around(85)
Close to metro(38)
Perfect for business trips(34)
Negative reviews(26)
Guest User
Tranquil Comfort Double Bed Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The staff were very helpful, the air conditioning in the room was a bit off, but the staff came up to clean it for me and it was very comfortable, the staff came up to help immediately, the room was very good, upgraded, will stay here again next time. Very good.
Response from Property: Dear guest, hello! Thank you for your praise! We are also very surprised to see your comments. Thank you very much for your affirmation of our service. As Laizhu people, we should not only do our job well, but also pay attention to the individual needs of guests at all times, provide personalized services to each guest, surprise guests with high-quality services, and finally satisfy guests. We should treat every guest like our own family, serve guests with all our heart, and make guests' journey no longer lonely! If you like us, please recommend us to your friends. Laizhu looks forward to your stay again!
Angpao
Light Luxury Sunshine Twin Room
Stayed in Sep 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Oct 25, 2024
This hotel is good , new effort able price, staffs cannot speak English but they try to explain and helpful, the maid is nice. The Room is 13th floor .
The lobby is at the first floor the building outside is good but the inside is old. I think they just renovated. Overall good, reasonable price.
Response from Property: Dear guest! Thank you for taking the time out of your busy schedule to share your stay experience and to nominate and encourage our partners. We will continue to work hard to do better and win more recognition from our guests. Please believe that we have never stopped moving forward. We are willing to be your home when you come to stay at our hotel. We look forward to seeing you again!
Guest User
Tranquil Comfort Double Bed Room
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 11, 2025
It was better than my imagination.
Response from Property: 親愛的客人您好!謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您對我們服務的肯定。作為來住人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨!喜歡我們就將我們推薦給您的朋友吧,來住期待您的再次入住哦!
eddy
Light Luxury Sunshine Twin Room
Stayed in Aug 2024
Family
26 review
4.5/5
Great
Posted on Sep 7, 2024
We stayed for one nite in NICESOE hotel. Then the next two nights we went to Jiuzhaigou. The good thing about NICESOE hotel was they allowed us to put our luggages at the storage (front desk) so we didn't have to bring our many and heavy luggages to Jiuzhaigou. Nice. Later on we came back from Jiuzhaigou, and stayed for one more night in Chengdu at NICESOE hotel. Our luggages were safely kept in the hotel. Thank you NICESOE hotel for the luggage storage policy. Thanks to all front desk staffs, especially Yang An An, who was very welcoming to us even though we checked in very late (about 11pm).
BTW, you can rent electric Tuktuk to bring your luggages back and forth between the hotel and Hongpailou station at very cheap fees.
Response from Property: Dear guest, hello! We are very happy that our stay has left a deep impression on you. We also hope that this beautiful city and the warm people will leave you with a good memory. We look forward to your next visit and wish you all the best.
Adam 亚当 !
Tranquil Comfort Double Bed Room
Stayed in Jul 2024
Couples
25 review
3.5/5
Posted on Aug 31, 2024
Good hotel but service wasn't brilliant, we asked for the toilet to be fixed on the first day and they didn't fix until our final day, we stayed for around 10 days.
Response from Property: Dear customer, hello! Thank you for visiting our hotel. We are very sorry that we did not provide you with a perfect stay experience. We will immediately rectify the issues you raised. The room facilities were reported to the hotel engineering on the same day. We apologize for not following up on this matter in a timely manner, which caused you a bad stay experience. We will draw lessons from this and prevent such problems from happening again. We are truly sorry. If you have any problems during your stay, please feel free to contact us at any time. Our hotel room service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your next visit and wish you a happy life~
Guest User
Tranquil Comfort Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jan 21, 2025
It was a nice experience staying here! The hotel was still under renovation, but apart from the outside and the elevator, you won't notice!
The room was big, shower and toilet where seperated, the bathroom was clean. The room smelled a bit like cigarette, but it was not too bad. Apart from that, the room was really clean too and very comfortable, for that price I would definitely recommend it if you don't mind walking 5-10min to the subway! The staff was really nice and helpful too.
Response from Property: 親愛的客人您好!感謝您與我們分享如此細心的入住體驗並對我們的服務水平予以認可。很高興我們的服務讓您在離開之後仍留有久久難忘的美妙回憶。讓每一個客人都擁有一段難忘的入住體驗是酒店一直所追求的,我們樂意去為您的入住點綴一絲獨特和用心。再次感謝您選擇來住酒店,期待您的下一次光臨噢!
劉肇元
Cozy Room (Double bed)
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 25, 2025
The hotel is nice and clean, space is huge inside and the price of this hotel is reasonable.
Response from Property: 親愛的客人您好!謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您對我們服務的肯定。作為來住人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨!喜歡我們就將我們推薦給您的朋友吧,來住期待您的再次入住哦!
Guest User
Tranquil Comfort Double Bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The room is big and nice, the environment is actually good, and the front desk service is very good. ! The room has the kind of ambiance I like.
Response from Property: 親愛的客人您好!謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您對我們服務的肯定。作為來住人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨!喜歡我們就將我們推薦給您的朋友吧,來住期待您的再次入住哦!
Guest User
Tranquil Comfort Double Bed Room
Stayed in Jul 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 19, 2024
When I checked in, the receptionist upgraded my room, which was really nice. I had a pleasant stay, and the room had all the amenities needed. There is a gym, foosball table, and laundry, which was free to use.
Thank you once again for upgrading our room 🙏.
Response from Property: 親愛的客人您好!感謝您在百忙之中抽空分享您的入住體驗,並對我們的小夥伴進行提名鼓勵呢,我們一定會繼續努力爭取做得更好,贏得更多賓客的認可,請您相信我們在前進的腳步上從未停歇,來住酒店願成為您的家,期待着您再次回家看看!
Guest User
Cozy Room (Double bed)
Stayed in Dec 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 26, 2025
Good hotel! No English speaking service(
Response from Property: 親愛的客人您好!感謝您與我們分享如此細心的入住體驗並對我們的服務水平予以認可。很高興我們的服務讓您在離開之後仍留有久久難忘的美妙回憶。讓每一個客人都擁有一段難忘的入住體驗是酒店一直所追求的,我們樂意去為您的入住點綴一絲獨特和用心。再次感謝您選擇來住酒店,期待您的下一次光臨噢!
Guest User
Tranquil Comfort Double Bed Room
Stayed in Jun 2024
Family
44 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Very good location and closed to underground station. Strongly recommended!
Response from Property: 親愛的客人您好!看着您如此高的評價,默默的讀了好幾遍,萬分感動。很榮幸能成為您此次出行的選擇。正是因為擁有眾多像您這樣有品位的客人,才能激勵我們在成為客人摯愛的酒店的道路上不斷進步。也非常期待您下次來店的精美圖片哦,您的下個5星好評是來住的奮鬥目標哦。期待與您再次相遇~祝您生活愉快~
Guest User
Cozy Room (Double bed)
Stayed in Oct 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Feb 11, 2025
Good hotel, room was clean, staff are kind :)
Response from Property: 親愛的客人您好!感謝您與我們分享如此細心的入住體驗並對我們的服務水平予以認可。很高興我們的服務讓您在離開之後仍留有久久難忘的美妙回憶。讓每一個客人都擁有一段難忘的入住體驗是酒店一直所追求的,我們樂意去為您的入住點綴一絲獨特和用心。再次感謝您選擇來住酒店,期待您的下一次光臨噢!
Guest User
Cozy Room (Double bed)
Stayed in Mar 2024
Couples
26 review
4.5/5
Great
Posted on Apr 25, 2024
Room is spacious and clean. There’s a gym and self service laundry. Value for money.
Located in a quiet neighbourhood. Hotel main entrance is located behind the building which is hard to find. Hotel is opened in 2023 but it is situated in an old building and lifts are shabby and run down.
Response from Property: Hello dear guest! Thank you for taking time out of your busy schedule to share your stay experience and nominate our friends to encourage us. We will continue to work hard to do better and win recognition from more guests. Please believe that we are moving forward. The pace never stops, the hotel is willing to be your home, and we look forward to seeing you back home again!
Guest User
Cozy Room (Double bed)
Stayed in Jul 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Aug 9, 2024
goodgood
Response from Property: 親愛的客人您好!感謝您選擇來住酒店並認可我們家小夥伴們的工作,再多的廣告,不如大家的口口相傳,我們重視每一個客人的切身感受,衹要您來到酒店,就是我們的家人,我們願意盡最大的努力,讓您的旅行變得輕鬆愉快順心,期待您的再次光臨,感受不一樣的風采。祝:一切順利!
linn2873
Tranquil Comfort Double Bed Room
Stayed in Feb 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Mar 14, 2025
The hotel has complete facilities and equipment, the service staff has a good attitude, the environment is good, the hotel is in a good location, it is worth recommending, it is good for travel and so on, it is very close to the surrounding attractions, the subway is also convenient, and takeaway can be delivered to the floor, which is very convenient!
Original TextTranslated by Google
Response from Property: 親愛的客人您好!謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您對我們服務的肯定。作為來住人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨!喜歡我們就將我們推薦給您的朋友吧,來住期待您的再次入住哦!