Royard Hotel

Royard Hotel Reviews

Royard Hotel

No.99, Caotang East Road, Qingyang District, Chengdu, Sichuan Province, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Royard Hotel
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Royard Hotel Guest Reviews

4.8/5
Excellent
438 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(438)
Positive reviews(436)
Reviews with photos/video(118)
Friendly front desk staff(107)
Well designed(24)
Well decorated(22)
Close to scenic area(20)
Delicious breakfast(19)
Nice bathtub(8)
Has rooms for families(6)
Tasty coffee(4)
Negative reviews(2)
Guest User
Yuechun King Room
Stayed in Jan 2025
Family
1 review
4.7/5
Amazing
Posted on Feb 10, 2025
Good location. Super friendly staff.
Response from Property: 【管家服務】感謝您在百忙之中抽出寶貴的時間為小悦進行點評!您的肯定是我們不懈努力的最大動力,也讓我們的堅持顯得更有意義。我們將不斷提升服務品質,期待能再次為您提供美好的住宿體驗。
Guest User
Yuedong King Room
Stayed in Aug 2024
Other
15 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very good
Response from Property: 【24小時服務管家】感謝親愛的朋友選擇成都瑰悦酒店入住並給予我們好評。相識相遇本來就是一種安排,我們所有的努力都是期望每一位客人歡喜滿意,成為我們忠實的回頭客。瑰悦全員期待與您再次相遇,我們會在更多地方為您創造驚喜!
Anonymous User
Yueqiu King Bed Room
Stayed in Feb 2025
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 27, 2025
The hotel is located next to Du Fu Thatched Cottage, with a good location and is very quiet. The hotel is designed as a single-family building, which is quite design-oriented. The room is also spacious, and a fruit plate was given upon check-in. The front desk staff is also very considerate and thoughtful. There is a small garden next to the hotel, which is particularly beautiful when the sun comes out. It was a very satisfying stay and I would stay again.
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Response from Property: 【Design】 【Butler service】 Dear guest, hello, seeing your five-star praise, Xiaoyue is filled with joy, good words, and persistence, which are the source of motivation for Xiaoyue's progress. Xiaoyuejia follows the brand concept and provides a clean and reliable environment at a friendly price, professional and humane services, just the right supporting facilities, as well as refreshing bathing, quality sleep, smart breakfast, high-speed network and other super value experiences. It is a rare cost-effective choice for you. I sincerely look forward to your visit again. I wish you a happy life.
Guest User
Yueqiu King Bed Room
Stayed in Feb 2025
Travel with friends
20 review
5.0/5
Outstanding
Posted on Mar 26, 2025
Staying in the hotel, you can experience the tranquility in the downtown area. The decoration is elegant. There are scenic spots such as Huanhuaxi Park and Du Fu Thatched Cottage nearby. You can walk to Qintai Road to Shufeng Yayun to watch Sichuan Opera performances. The lobby, rooms and the small garden of the hotel have a good sense of design. The room area is also large and comfortable. The service of Xiao Wang at the front desk is also great. It happened to be my birthday when I checked in. The hotel also prepared a birthday cake for us, which was quite warm. Next time I come to Chengdu, I will choose this hotel again.
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Response from Property: 【優質管家服務】【地理位置優越】親愛的客官,感謝您在眾多酒店中選擇下榻成都瑰悦酒店。能為您此次入住帶來舒適和美好的回憶,我們感到榮幸之至。感謝您給予真誠的反饋,我們將繼續收集賓客意見,不斷進行自我完善,致力於為賓客帶來更完美、更舒適便捷的居停體驗。期待您的再次惠臨,祝您生活愉快,歡迎您下次入住!
Guest User
Guestroom
Stayed in Feb 2025
Business travelers
16 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The room was clean and comfortable. The front desk colleagues had a good service attitude. They were able to introduce me to good restaurants and attractions when I asked them. It was only a few minutes' walk to Dupu Thatched Cottage, which was very convenient.
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Response from Property: [Room is clean] Dear guest, hello, the moment I saw your affirmation, I felt that the clouds in the sky were whiter and the sun was brighter. Your magical power gave Xiaoyue unlimited motivation. In terms of service, "serving guests with heart" runs through the entire process of our service. Adhering to the concept of humanized service, we try our best to meet the needs of guests. Choosing Xiaoyue will bring you a simple and wise travel experience. I hope that Xiaoyue can accompany you on your future journey. I wish you all the best.
Chinijiaxiaobingganle
Yuedong King Room
Stayed in Jan 2025
Business travelers
4 review
4.7/5
Amazing
Posted on Mar 1, 2025
The lady on the night of 2.28 was very nice, and Xiao Wang was also very nice the next day. The bathtub was clean, and a bathtub cover was provided. The bedding was OK. The air conditioner was a bit loud, and I got a cold when I turned off the air conditioner to sleep🤒
Original TextTranslated by Google
Response from Property: [Room is clean] Dear guest, hello, the moment I saw your affirmation, I felt that the clouds in the sky were whiter and the sun was brighter. Your magical power gave Xiaoyue unlimited motivation. In terms of service, "serving guests with heart" runs through the entire process of our service. Adhering to the concept of humanized service, we try our best to meet the needs of guests. Choosing Xiaoyue will bring you a simple and wise travel experience. I hope that Xiaoyue can accompany you on your future journey. I wish you all the best.
Anonymous User
Yuechun King Room
Stayed in Jan 2025
Solo travelers
17 review
5.0/5
Outstanding
Posted on Mar 4, 2025
The front desk service was enthusiastic. They knew I liked quietness and took the initiative to upgrade the room. Thank you. The surrounding transportation is very convenient. It is not far from Sichuan Provincial Museum, Du Fu Thatched Cottage, Zhuge Wuhou Temple, etc.
Original TextTranslated by Google
Response from Property: 【地理位置優越】【管家服務】尊敬的客人您好,非常榮幸我們的服務能得到您的點名表揚。友好地問候、耐心地詢問、細心地解答、用心地服務是我們的職責所在,看到您句句誇讚,小悦覺得動力滿滿的,衹想把服務做得更好。出門在外,最讓人心情愉悦的便是所遇的人、事能對您釋放善意、温暖。小悦努力奉上熱情、貼心、真誠的服務,衹希望您在入住的每時每刻都能感受到這份喜悦。小悦會珍惜這份難得的情誼與厚愛,以最佳的狀態隨時恭候您的再次到來。祝您生活愉快!!!
Gaoxieguimingtang
Yueqiu King Bed Room
Stayed in Jan 2025
Couples
26 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The location is very good, very close to Caotang, next to the museum, and there are many places to eat. It is very suitable for tourism. The decoration is first-class, the service is very good, the room is spacious, and the parking is convenient
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Response from Property: [Excellent location] [Service Butler] Dear guests: Hello! Thank you for choosing our hotel. Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope our hotel will be the warmest and most unique one in your memory. We have always attached importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip easy, pleasant and smooth. We look forward to your visit again to experience the different style of our hotel.
applelvmango
Yuequ Holiday Family Room (Smart Toilet + Shower Ceiling Spray + Tub + King Koil Mattress)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room is very large and very satisfactory, especially suitable for families with many children and elderly people. There is a small loft with a bed and tatami. All facilities are complete, hotel service is warm, parking is free
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Response from Property: 【24-hour butler service】Thank you dear friends for your praise for Rosewood Chengdu. As you can see, we have been committed to creating a warm and sweet home for you. Your comfort is our highest pursuit. We hope that in the future, Guiyue will not only be your first choice for travel, but also the first choice for your friends. We are waiting for your visit again in the beautiful city of Chengdu
Guest User
Yuequ Holiday Family Room (Smart Toilet + Shower Ceiling Spray + Tub + King Koil Mattress)
Stayed in Dec 2024
Family
2 review
4.8/5
Amazing
Posted on Jan 23, 2025
There are not many places to eat around, but you can find them by walking around. The hotel is surrounded by a quiet environment, which is very suitable for walking. The room is clean and sanitary, and the facilities are new and smart. My son likes the small attic in the room very much. In short, both adults and children are very happy living here!
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Response from Property: 【Clean and Hygienic】Dear guests: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Yuequ Holiday Family Room (Smart Toilet + Shower Ceiling Spray + Tub + King Koil Mattress)
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 23, 2025
The location is very good, close to Sichuan Museum and Du Fu Thatched Cottage. The hotel service is very nice. Traveling in winter, the staff is considerate and turned on the air conditioner in the room in advance
Original TextTranslated by Google
Response from Property: 【Excellent Butler Service】【Excellent Location】Dear guest, thank you for choosing to stay at Rosewood Chengdu among many hotels. We are honored to bring you comfort and wonderful memories during your stay. Thank you for your sincere feedback. We will continue to collect guest opinions, constantly improve ourselves, and strive to bring guests a more perfect, comfortable and convenient stay experience. We look forward to your visit again, wish you a happy life, and welcome you to stay next time!
Xianshi
Yueqiu King Bed Room
Stayed in Dec 2024
Couples
36 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The room is relatively large, the facilities are good, and it is very quiet. The breakfast is very rich and tastes very good. The hotel staff are very proactive and enthusiastic. The hotel is about ten minutes away from Qingyang Palace subway station.
Original TextTranslated by Google
Response from Property: 【Full Facilities】【Geographic Location】Dear guests: Hello! First of all, we sincerely thank you for your good comments on our hotel. We are very proud of your praise for the service of our hotel staff. Our team always adheres to the service concept of "customer first" and tries its best to meet the needs of guests. We sincerely invite you to visit our hotel again. We will serve you wholeheartedly and make you feel at home. Thank you again for your support and trust and look forward to meeting you again.
Kuailexiaolu
Guestroom2
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 16, 2025
A very comfortable hotel, with bedding, toilet in the bathroom, drip coffee, classification of central control lights, and many small details, making the stay experience very good. The room is spacious, the bathroom is separated from the bathroom, and it is not cramped. The smart toilet is of good quality. The hotel staff is of good quality, kind and polite. I accidentally broke a glass, and the front desk immediately delivered a new one, and I didn't ask for compensation. The drinking water is fully rationed, and it is very convenient to make tea and coffee. The hotel is located more than ten minutes away from Sichuan Museum, Qingyang Palace, and Huanhuaxi Park. The Shu Brocade Embroidery Museum opposite the hotel is so amazing, free and eye-catching. It is also convenient to take a taxi to other scenic spots. A very cute souvenir was also given when checking out. Guiyue Afternoon Tea Set: We stayed for two days, and there was afternoon tea on both days. It was different. The delicious fruit snacks made the travel fatigue disappear. Coffee Drinking: The drip coffee is delicious The cutest hotel robot, it is very fast and convenient to deliver things and takeaways. Although there are not many varieties of breakfast, the taste is good, the nutrition is good, and the wontons and noodles are delicious. Be careful not to hit your head on the chandeliers above the bed and sink, they are quite low. 😂 It is a bit noisy when vehicles pass by on the street side, but you can ignore it by drawing the curtains and closing the windows.
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6/9
Response from Property: 【Service Butler】【First Choice for Stay】Thank you dear friends for choosing to stay at Chengdu Rosewood Hotel and giving us a good review. We are persistent in every sincere emotion, which makes me cherish every encounter in the sea of ​​people. We are determined to provide friends with the warmest and most comfortable service, and step by step improve your happiness during the journey. We hope to have your company on the road ahead in the future, and look forward to your visit again!
huma1620
Guestroom
Stayed in Dec 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 13, 2025
Advantages 1. There is an overhead shower with temperature control; the room is clean and equipped with a large bathtub; 2. Breakfast can be packed. One day, I had to leave very early to go to Sanxingdui. I asked the front desk to pack breakfast. The front desk lady also asked about the time and prepared hot eggs. 3. The air conditioner is very warm in winter. 4. The bedside sleep is very good. All lights are off and the curtains are closed by themselves. 5. It is very close to the Provincial Museum, Shujin Museum, Du Fu Thatched Cottage and Huanhuaxi Park. It takes about ten minutes to walk to the subway and eating places. The advantage is quietness. Disadvantages 1. The room facing the street is a bit noisy. Later, it was much better to move to the opposite side. It is not recommended for light sleepers to live on the street. This disadvantage is that the window of the room can be opened, and the airtightness is not very good. 2. There are several steps to the elevator. The front desk lady helped to move the boxes, but it always felt inconvenient.
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Response from Property: Dear guest, we are very sorry for the bad experience you have had. We are well aware that your feedback is crucial to our improvement. We will take every suggestion of yours seriously. Thank you for your patience and understanding. We will correct the problem as soon as possible and provide you with better service.
Anonymous User
Yueqiu King Bed Room
Stayed in Nov 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
I found a newly opened hotel in the city for New Year's Eve. The decoration is good. At first, the air conditioning in the room was not good, so Xiao Tao at the front desk changed me to a new room. The service attitude is good. The decoration is also very simple. It is the first choice for business trips and travels, and the alarm clock is quiet.
Original TextTranslated by Google
Response from Property: 【Butler Service】 【Quality Service】Dear customer! First of all, thank you for your feedback. Our hotel engineering has also overhauled the room. Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether it is a business trip or a travel! Sincerely look forward to your visit again! I wish you a happy life!