Crowne Plaza Hotels & Resorts Hotels in Chengdu

In this stunning property you feel like you are staying in The Capital Panem! The design is unique and extremely high quality The rooms are very large, never have i had this much space in a hotel room.. I travel a lot but i have never enjoyed this much space, quality, privacy… The building is made from solid marble and you hear nothing, no elevators whizzing, no other guests, no cleaners… nothing, just total silence. The staff is super nice and super helpful. They are available at your service all the time and they are getting it right. The location may seem remote and not immediately located in the center of all the action. However, this being modern Chengdu, you are only ever a short and inexpensive taxi ride away from everything. Well worth staying at the Crowne Plaza. Amazing Hotel.

I checked in before but forgot to issue an invoice. I contacted the hotel today and the guest service manager Serena who answered the phone immediately helped me to issue an invoice. She was enthusiastic and patient and quickly solved the problem for the guest. She deserves praise. If I have the opportunity to come back and stay again, I will choose this hotel and contact Serena to arrange the room. Thumbs up.

Service and amenities were great, breakfast was fair but little bit over priced. Over all it was a enjoyable stay, would recommend this hotel to friends.

Hotel building and property are huge and well located if you want to visit panda breeding center. Free shuttle is also provided. Breakfast is ok, but nothing exceptional, no fresh juice and coffee poor quality. Overall English knowledge is very low. Unfortunately smoking is allowed and it ruins totally experience when you enter the spa and the staff is talking to you whilst smoking. Just unacceptable.

This was not a fun trip for us. My father's health was worsened during his tour to China and got him hospitalized at Dujiangyan People's Hospital. My sister and I had to go to Dujiangyan to take care of him. Most of the time we booked the hotel only to sleep and took a bath in turn as one of us need to accompanied him at the hospital. However, Crowne Plaza Dujiangyan had been great, all the staffs are very attentive and willing to help us. I would like to commend Mark Liu as he helped us a lot. From making sure the car went inside the lobby so my father did not need to walk far, adding extra breakfast for us to helped us print some documents for hospital's need. The room service lady was also very sweet to us. The room we stayed was awesome, clean and spacious. However the room was a tad too warm for my liking. I highly recommend this hotel for anyone visiting Dujiangyan.

Thanks to Xiao Qu's service, it makes it more convenient for me to come here every time I am on a business trip. There is no peculiar smell in the room. I have stayed in so many hotels, and the latte for breakfast here is particularly delicious. I can drink a cup and take one away in a paper cup to refresh myself during the meeting.

I went to Chengdu on a business trip and chose Crowne Plaza. The environment is very quiet. Although there are various business activities held from time to time, everything is in order. This is my first time in Chengdu and I have a preliminary understanding of the high quality of the people here. The front desk check-in efficiency is very high and the attitude is kind. Both the brothers and sisters are so professional and polite. Thank you very much for upgrading my room type for free. The room is very soundproof and well-planned. The key is that there is a large balcony for drying clothes. I especially praise the slightly fat aunt in charge of room cleaning in the hotel. She is quick and efficient, always smiling, and amiable. Seeing that I can't get the sun to dry my clothes outside, she took the initiative to help me get a mobile clothes drying rack. I will choose this hotel next time I come to Chengdu