Ellenborough Park Cheltenham Reviews

Not worth the price. The place is stunning don’t get me wrong. However, it was a bit disappointing in terms of hospitality and the cleanliness of the hotel room was a bit disgusting with a vape and used slippers under the bed with hairs in the bath upon arrival. Furthermore, no TV remote and any information of what to do in the hotel. Breakfast was brilliant but when you weigh the price of the hotel and the hospitality, I just don’t think £300 was worth the stay. Furthermore, the spa was rammed with children and parents so the size to person ratio was a bit much. Furthermore, restaurants are always booked up and it’s difficult to get a reservation unless you want to end up in the horsebox restaurant last minute. Bartender was rude when under pressure from the restaurant as I asked for a drinks menu, to which he pointed me to go and get the menu for it. So just ultimately a bit disappointing especially since a room is nearly half a grand.

An old-style British hotel with a beautiful setting.

The room has an old house smell that is unbearable. The small air conditioner installed has a very dirty filter and I dare not turn it on. The front desk staff is not always there, and there is a queue for check-in The environment outside is very beautiful

The room is clean, tidy and comfortable, and the service is good

Good environment, service needs to be improved

Very good hotel, the service is also very warm, the scenery of the hotel is very good, there are many hiking routes around it

It's like a park, so beautiful.

The room is very big, but meals can only be settled in the hotel, there is nothing around