Chatan Hotels with Airport pickup service

Comfortable hotel. Next to American village and only 2 minutes walk yo the Depot seaside. Beach next to it is not very clean but super easy to access. Room is really big compared to other hotels in Okinawa. Suitable for family guests. Pool access need to be charged so we didn’t go. Looking forward to go again to try their onsen :-)

Good location and hygiene. Unfortunately, the hotel car park was full when I arrived. The front desk staff offered a free room upgrade which I considered as a compensation. If you don’t have special requests on accommodation, this hotel will be a suitable option.

The location was in the perfect spot, close to shopping, restaurants and the water. The amenities were great, but just be prepared to pay to gain access to the pool it is not part of the package. The food and the cost of breakfast were the only downfalls. Otherwise, this was an awesome first experience in Okinawa! Loved it!

Okinawa for the first time in 13 years, beach tower for the first time in 13 years The room is large, the hot springs are very satisfied with the facilities and location such as a heated pool, but ... I was disappointed with the response at check-in. Arrived at the hotel at 16:00 after sightseeing, the lobby was full of people waiting for the reception, and I couldn't be guided at the entrance, so I searched for the staff on this side and told him that I wanted to accept it. Then, I was given a number tag saying, ”We accept it in order, so please wait with this number.” .. When 50 minutes have passed, I look for the staff again and check how long it will take, and he said, ”I can't understand the time. It takes time to confirm because there is a confirmation of the coupon.” Change the question and I ”How long are there waiting?” Staff ”Please wait .. There are 9 more groups in front of you.” I ”How long is it taking for one group?” Staff ”About 15 minutes” Me ”Does it take more than 90 minutes !?” (I don't have a calculation (; ^_^) Staff ”Yes” I'm surprised and can't speak. .. I've already waited for 50 minutes, but more than 90 minutes? ?? ?? I know I can definitely wait for more than 30 minutes If so, there may be a way to guide you in advance, or to leave your luggage first and put it in a hot spring or pool ... I was angry at this response from the first day. Also two months ago Despite his appointment, he said, ”I upgraded to a room above one for free because it will be a very popular room.” I thanked you, but when I went to the room The door is half open? I can hear people's voices from inside. I was surprised to see the cleaner 々. Isn't it an upgrade or a staff reception mistake? I was convinced. The view is not good if it is a family room. I would like to review the system at check-in and review the education of the staff.

Together with my husband and daughter, we stayed 1 week in this beautiful hotel. It just opened last April 2021. Everything was perfect. We are very thankful to the owner and all the staff. They were very professional, kind and really helpful. Victor, Yumi, Olivier, Oscar and Anca were always there to make sure everything is okay during our stay. They gave us delicious croissants with coffee and drinks for breakfast even though it was not mentioned during our reservation. All the rooms come with an ocean view. The sunset from the room is spectacular and very romantic. All we want to do as soon as we wake up is to open the curtains and enjoy the sea view. The room is charming with a tatami-like floor. The bathroom is spacious. Internet is very reliable. The swimming pool on the rooftop offers a panoramic view. The hotel is in a quiet, family-friendly area and just 15mins walk from American village where you can do the shopping and find a lot of restaurants. Thank you for the wonderful experience. We will never forget our sejour and definitely will see you again soon.

The room is big n clean. The view n staff is good. Location is good.there is a bike shop across the road had a wonderful n easy bike ride . ( very short though- 5 mins to left n right end ,left to the beach, right to the restaurant along the coast )

You can also walk to the American Village, which is more convenient if you drive by yourself. Parking only costs +500 yen, and it's also very close to the supermarket! The room is clean and comfortable, with its own kitchenette and washing and drying facilities

Nice and friendly hotel! It sure has seen better days (with a wonderful roof terrace, closed down during corona, I hope they will re-open it) but it’s still a very nice place. Rooms are big, clean and comfortable. (Mine did not have a particularly nice view but never mind. The sea is close, just 1 min walk.) All rooms are non-smoking but there is a nice “non-prison” style smoking corner in the backyard (which should not bother the non-smokers). Lots of cafés, bars and restaurants within walking distance (be aware that places close early but that may also change in better times). Close to American Village (10 min by car, taxi less than ¥1000) and still quite close to Naha airport (30 min by car, taxi around ¥5000). During daytime, you may get used to the sound of airplanes. Otherwise, the hotel is a quiet place. Some nice beaches around.

It's about 15 minutes away from American Village, and there's a large supermarket 3 minutes away, but check-in takes some time because there's an elderly person at the front desk. Parking is available in the hotel, but you have to spend 1,000 Japanese won. The view in the hotel is just a city view, and Japanese residents live there. I think it's in the area

Step1. email your passport to the hostel first Step2. Travel Society will inform you that the password for the first floor gate will be given at 15:00 on the day of check-in (remember to ask again if you change the password every day, although you verbally say that 22:00 will give the password email the next day, but I didn't receive it) Step3. The room key is at the entrance, and the room key can also open the door on the first floor (doubt ～ The building will change the password every day, and the password is notified that the intention is ⋯? Step4. You can park on the first floor, and you can park on the opposite side. You can park for 1,000 yen a day (put the money in the envelope and the room key into the mailbox when you check out.