Hilton Okinawa Chatan Resort

Hilton Okinawa Chatan Resort Reviews

Hilton Okinawa Chatan Resort

40-1 Mihama, Nakagami-Gun, Chatan Town, Nakagami District, Okinawa Prefecture, 904-0115, JapanView Hotel Details
Hilton Okinawa Chatan Resort
Hilton Okinawa Chatan ResortHilton Okinawa Chatan ResortHilton Okinawa Chatan Resort
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Hilton Okinawa Chatan Resort Guest Reviews

4.7/5
Amazing
157 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(157)
Positive reviews(156)
Reviews with photos/video(64)
Great swimming pool(31)
Nice sea view(26)
Great location(23)
Perfect for kids(10)
Tasty food(10)
Large rooms(8)
Convenient parking(6)
Convenient for shopping(5)
Negative reviews(1)
KathrinH
Twin Room with Ocean View and Balcony
Stayed in Nov 2024
Couples
26 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Super friendly staff, excellent location, good food. Just gym room could be bigger. Would come here every time again.
6/8
Response from Property: Thank you for your wonderful feedback!We're thrilled to hear that you enjoyed our friendly staff, excellent location, and good food. Your kind words mean a lot to us.We appreciate your suggestion regarding the gym room size. We are always looking for ways to improve our facilities and your input is invaluable.We look forward to welcoming you back on your next visit!
maltipooo
Twin Room with Ocean View and Balcony
Stayed in Apr 2024
Family
11 review
3.7/5
Posted on Jun 2, 2024
location was great but the facilities were bit old... I expected Hilton would be better but overall was just ok... so I cancelled my 2nd night and left for Naha after one night.
Response from Property: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcome you back again soon.
faths
Twin Room with Private Garden
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!
Response from Property: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We hope to have an opportunity to serve you again on your next trip to Okinawa.
Guest User
Twin Room with Ocean View and Balcony
Stayed in Nov 2023
Family
12 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The room is big n clean. The view n staff is good. Location is good.there is a bike shop across the road had a wonderful n easy bike ride . ( very short though- 5 mins to left n right end ,left to the beach, right to the restaurant along the coast )
Response from Property: Thank you very much for staying with us at the Hilton Okinawa Chatan Resort.I'm glad to hear that you enjoyed your stay and we look forward to welcoming you back in the not so distant future.
Wai Mun Vivian
Twin Room with City View
Stayed in May 2023
Travel with friends
33 review
5.0/5
Outstanding
Posted on Jun 19, 2023
Second time staying in this hotel, swimming pool is large and with laundry machines, bfast buffet not many choices, receptionist good to remind us to better have bfast before 0900. Free parking . Thank you for the birthday 🥳 champagne
Response from Property: Welcome back! Thank you for your stay with us and taking time to share your experience. We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.
Guest User
Twin Room with Ocean View and Balcony
Stayed in Oct 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 10, 2023
It was very nice resort and Staffs were nice and kind. Accessbility of American village is very nice. I will visit again when I come to Okinawa.
Response from Property: We are truly delighted to learn that you had enjoyed your stay, and appreciate as well that you took the time to write about your experience in detail.We sincerely hope that we will get the chance to welcome you back, please kindly let us know.
rocky
Twin Room with Private Garden
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Dec 26, 2023
It was a great room ever highly recomended i love the room and the facilities
Response from Property: Dear Guest, Thank you very much for choosing to stay with us and we truly appreciate your valuable time to share your comments.Wishing you many happy returns for the coming holidays.
Guest User
Twin Room with Private Garden
Stayed in Oct 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 2, 2025
Nice location
Response from Property: Thank you for your feedback! We're thrilled to hear that you enjoyed our location. We hope to welcome you back soon for another great stay!
Jay yoshi
Twin Room with City View
Stayed in Mar 2022
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 24, 2022
Was great vacation… the food was nice too
BlissOctavia
Twin Room with Private Garden
Stayed in Apr 2022
Family
3 review
5.0/5
Outstanding
Posted on May 21, 2022
We have stayed here twice! It’s so nice and I love the hosts and staff! The location is so close to everything and the pool is so fun.
Jacky Nakata
Twin Room with City View
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 29, 2023
excellent hotel
Response from Property: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
ovasky
King Room with Ocean View and Balcony
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The location is good, the staff's service attitude is also good, and the scenery is excellent. It is recommended to stay.
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店的好評!我們很高興您對酒店的地理位置、員工的服務態度和周邊風景感到滿意。您的推薦對我們來説是最大的肯定。我們真誠期待您再次光臨,祝您生活愉快!
Maizhutoudexiaohuochai
Twin Room with City View
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
An unparalleled travel experience The room was upgraded to a sea view room for free The sea view during the day and at night was refreshing The occasional reconnaissance planes broke the tranquility I met many American soldiers in the hotel, very nice The front desk inquiry and cleaning services were very good Walked to the sunset beach and took beautiful photos
Original TextTranslated by Google
Response from Property: 能得到您的讚賞與好評,是我們的莫大榮幸。我們很高興您享受到了海景房的免費升級,白天和夜晚的美景確實讓人心曠神怡。雖然偶爾的偵察機飛過打破了寧靜,但希望這並沒有影響到您的整體體驗。能與許多友好的美國大兵相遇,我們也感到很高興。我們會繼續努力,確保前台和清潔服務都能達到您的期望。希望您在日落海灘拍攝的美照能成為美好的回憶,期待您再次光臨我們酒店!祝您一切順利!
Guest User
Twin Room with Ocean View and Balcony
Stayed in Dec 2024
Family
5 review
4.5/5
Great
Posted on Jan 12, 2025
It is in line with Hilton's usual standards. The rooms are large and the views are good. The balcony of the superior room is a bit small. The location is excellent. It is next to the American Village and Sunset Beach. The surrounding scenery is good, it is also convenient to eat, and the buffet breakfast is also good. If you want to live near the American Village, it is a good choice.
Original TextTranslated by Google
Response from Property: 感謝您對希爾頓品牌的信賴與愛顧。很高興您對房間的大小和景色感到滿意。我們始終致力於提供舒適的住宿體驗。同時,能讓您享受到周邊美食和便利的地理位置,我們感到非常欣慰。希望您在美國村和落日海灘的時光愉快!期待您再次光臨,祝您一切順利!
Jingtai726
Twin Room with Private Garden
Stayed in Nov 2024
Travel with friends
27 review
4.2/5
Very Good
Posted on Dec 29, 2024
The garden is actually very small. The rooms on the first floor are not recommended. My friend's garden is bigger and ok, but ours has no view. There is a gym next to the room. I bought breakfast at the hotel, but I don't think it's worth it. There are very few choices. It's better to buy something to eat at Lawson opposite.
Original TextTranslated by Google
Response from Property: 感謝您的入住與點評。我們很抱歉在您難得的入住期間,沒有提供令您滿意的入住體驗。對於您反饋的意見,我們會慎重地進行檢討,加強客房設施管理,為提高設施水平而努力。再次感謝您的反饋,我們將以一如既往的熱忱期待您的再次光臨。