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Latest Reviews for Charlotte Hotels

Comfort Inn Charlotte Airport Uptown

Comfort Inn Charlotte Airport Uptown

2.7/5105 Reviews
Executive Park
We had a pleasant check in experience with Amber, but after getting settled in we noticed after the first time flushing the toilet, it did not flush and clogged right up. (With nearly nothing in it might I add) We called down to the desk to ask for someone to bring us a plunger (called more than once) and were told they would NOT bring it and we had to go down to get it. At this point my other half was already asleep as he has to get up very early to head to work in the morning (we are still checked in here at the hotel) and I had dressed down for the night and not feeling well (cramps) and was in no condition to go down either. Initially when we called, they offered to put us in a different room but I felt that was quite unnecessary and stated that just the quick use of a plunger should be sufficient. I didn’t want them to have to soil an additional room, and we didn’t want to pack all our things up, just wanted a quick toilet fix. I was very disappointed by the way the whole ordeal was handled. Where is maintenance staff to quickly assist us? I will gladly plunge it myself even! Hoping nothing else causes us disappointment in the next few hours while we are here

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