No.32 Hudi Road, Chao'an County, Chaozhou, Guangdong, ChinaView Hotel Details
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Vienna Hotel (Chaozhou Jiangjing Branch) Guest Reviews
4.7/5
Outstanding
1573 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1573)
Positive reviews(1548)
Reviews with photos/video(697)
Friendly front desk staff(270)
Classy environment(251)
Delicious breakfast(158)
Convenient parking(141)
Fantastic river view(117)
Many amenities(114)
Well decorated(69)
Delicious buffet(22)
Negative reviews(25)
NISHAL
Standard Queen Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
It's a nice room with good amenities. The staff behaviour was awesome.. breakfast is excellent.. families, friends can stay and enjoy the trips
Response from Property: Dear guests, hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Twin Room With River View (Super-sized Floor-to-Ceiling Window + Smart Voice Assistant + Conleys Mattress)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The hotel is clean and tidy, and the 10 front desk staff are friendly and helpful. The breakfast is also very good, with many varieties, and the freshly ground coffee is a great experience!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for sharing your stay experience with us. We are grateful for your favor and love for Vienna Chaozhou River View Hotel. The pace of progress will never stop. For your trust, we will be more persistent. The hotel rooms are newly equipped with big health brand mattresses and big health sleeping pillows. We provide you with rich and delicious breakfast. The laundry room on the first floor is equipped with washing and drying. Thank you again for leaving wonderful memories in the hotel. We look forward to seeing you again and wish you a pleasant journey!
Bentengdeshaniao
Twin Room With River View (Super-sized Floor-to-Ceiling Window + Smart Voice Assistant + Conleys Mattress)
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The hotel environment is quite good. The atmosphere in the lobby is very comfortable, warm and relaxing as soon as you enter the lobby. Front desk 05 The service attitude is very attentive, the room is also very good, the facilities and equipment are complete, the bed is very comfortable, Vienna is as trustworthy as ever.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Vienna Chaozhou Jiangjing Branch. We are deeply honored to bring you a satisfactory stay experience this time. Hotel leaders attach great importance to service attitude issues and provide instruction and training to employees to ensure hotel service quality. At the same time, in order to improve customer satisfaction, the hotel provides customers with rich breakfast, sweet spring drop-off and other services. I hope you can experience it when you stay again to our more high-quality and complete services. Thank you again for your support of the hotel. All the staff of Vienna Chaozhou Jiangjing Branch look forward to your visit again.
Guest User
Standard Queen Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The transportation is very convenient, the service attitude is very good, and the breakfast is delicious. 07
Original TextTranslated by Google
Response from Property: Reply: Dear guest, hello! Thank you for choosing Vienna (Chaozhou Jiangjing Branch). Thank you very much for your affirmation of our service. It is because of your loyal guests' support and attention to Vienna that we are constantly inspired to work hard to provide guests with quality services. We will continue to work hard to provide you with more perfect services. We look forward to seeing you again!
Guest User
Twin Room With River View (Super-sized Floor-to-Ceiling Window + Smart Voice Assistant + Conleys Mattress)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel is in a good location, right by the road, easy to find. The waiter 03 is very enthusiastic and polite. The room is very clean. The breakfast is also delicious and rich. The price-performance ratio is very high
Original TextTranslated by Google
Response from Property: Dear guests, hello! Vienna has always been committed to serving the neighbors, adhering to the hospitality of welcoming friends from afar. We focus on continuously optimizing the guest's stay experience, and the high-quality facilities and equipment hope to facilitate your travel and office needs. Thank you for your trust and support, Xiaowei will work harder to improve ourselves. We will definitely let you come again and experience a different encounter.
Guest User
Twin Room With River View (Super-sized Floor-to-Ceiling Window + Smart Voice Assistant + Conleys Mattress)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is newly renovated, the environment is beautiful, you can see the Han River, the buffet breakfast is good, the waiters are polite and have a good attitude, the room facilities are quite complete, and I slept very comfortably.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Vienna (Chaozhou Jiangjing Branch). Thank you very much for your affirmation of our service. It is because of your loyal guests' support and attention to Vienna that we are constantly inspired to work hard to provide guests with quality services. We will continue to work hard to provide you with more perfect services. We look forward to seeing you again!
肥野兔兔
Queen Room With River View
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 30, 2024
I have also stayed at Vienna Group hotels in Shunde. The rooms are comfortable, the beds are big, and they are clean and hygienic. This time I also chose Vienna in Chaozhou. The only drawback is that there is no conditioner. I hope the hotel can add it to every branch.
In addition, the waiters are also very kind and polite.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing us. We are honored to serve you. Although we failed to receive your five-star praise this time, we will continue to work hard to improve the professional skills and service level of our staff, and bring a high-quality stay experience to every guest. The hotel is equipped with buffet breakfast, self-service tea, self-service laundry, and robot delivery to meet all reasonable needs of guests in the store, so that every guest feels at home. Thank you again for your affirmation of the hotel, and look forward to your visit again. I wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room is bright and air-conditioned. Parking is convenient and you can take a walk along the river in the evening.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of Xiaowei. It is Xiaowei's greatest wish to make you satisfied with your stay. In Vienna, you can encounter deep sleep mattresses, clean and comfortable linens, and soft down pillows, which can bring you the most secure sleeping environment, allowing you to relax and enter a deep sleep state. Thank you again for your affirmation of the hotel. I look forward to seeing you again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is very clean, and the whole house is smart, the bed is comfortable, the breakfast is also good, it is worth recommending 05
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. Our hotel has an open buffet breakfast, considerate self-service laundry service and robot delivery. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is very clean, there are sofas in the lobby, there are parking spaces at the door, and the service staff are also very friendly.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support of Xiaowei. It is Xiaowei's greatest wish to make you satisfied with your stay. There is a parking lot at the entrance of the hotel. There is also a parking lot around 100, which is free of charge. The room is clean and tidy, just to bring you a more secure rest environment. Thank you again for your praise. All the staff of Chaozhou Jiangjing Hotel are looking forward to your next visit!
Yiqing
Twin Room With River View (Super-sized Floor-to-Ceiling Window + Smart Voice Assistant + Conleys Mattress)
Stayed in Dec 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on Jan 15, 2024
Facilities: It is very convenient to hang clothes at the door, the curtains are automatically closed, the Xiaodu speakers are very convenient, and the robot service
Hygiene: Very clean, the mattress is very comfortable
Environment: Very close to tourist spots, the room has a vast view of the river
Service: The front desk lady is very enthusiastic, like 👍👍👍👍👍
Original TextTranslated by Google
6/20
Response from Property: Dear guest, hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. Our hotel has an open buffet breakfast, considerate self-service laundry service and robot delivery. We look forward to your visit again and wish you a pleasant journey!
Guest User
Queen Room With River View
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Chaozhou is worth a visit
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking your precious time to write a sincere review of Vienna Chaozhou Jiangjing Branch. We are so excited that you like us. We now provide zero-wait check-in, luggage storage, wake-up and other services for free, hoping to provide you with the best check-in experience. Thank you again for your love for us and we sincerely look forward to your visit again!
Guest User
Queen Room With River View
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 14, 2024
I often stay at Vienna Hotel when traveling abroad. The experience of this Chaozhou River View Hotel is great. The beds are very comfortable, the scenery is also very good, the staff service is good, and there is Xiaodu voice control, which is very convenient and intelligent. The children like it very much. I will stay at this hotel again next time I come to Chaozhou. 05
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Vienna Hotel Chaozhou Jiangjing Branch. Your five-star praise is the greatest affirmation of our service. We will continue to work hard to create a more comfortable accommodation environment and delicious breakfast for you. The hotel is surrounded by scenic spots such as Paifang Street and Guangji Bridge, and there are all kinds of food, drink and entertainment. The hotel provides free parking services, self-service laundry and other value-added services. We look forward to your visit again!
Kafeikafei
Standard Queen Room
Stayed in Dec 2023
Family
22 review
5.0/5
Outstanding
Posted on Jan 12, 2024
Very good, thoughtful and considerate service, clean room, good breakfast, the elderly and children are very satisfied, in short, everything is great! Recommended! Will come again next time
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. Our hotel has an open buffet breakfast, considerate self-service laundry service and robot delivery. We look forward to your visit again and wish you a pleasant journey!
Guest User
Standard Queen Room
Stayed in Dec 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 20, 2024
The smart home is quite convenient, the environment is also good, and there are many varieties of buffet breakfast. It seems that the reception staff is not enough. There is only one woman who can check us in. We arrived at 11 o'clock and had to wait for her to come down after getting the food before she could check us in. It takes about 7 kilometers to take a taxi to the ancient city. The price-performance ratio is OK
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing us. We are honored to serve you. Although we failed to receive your five-star praise this time, we will continue to work hard to improve the professional skills and service level of our staff to bring high-quality stay experience to every guest. The hotel is equipped with buffet breakfast, self-service tea, self-service laundry, and robot delivery to meet all reasonable needs of guests in the store, so that every guest feels at home. Thank you again for your affirmation of the hotel, and look forward to your visit again. I wish you a pleasant journey!