Howard Johnson Hot Springs Hotel Chaozhou

Howard Johnson Hot Springs Hotel Chaozhou Reviews

Howard Johnson Hot Springs Hotel Chaozhou

Dongshan Lake Hot Spring Resort, Shaxi Town, Chao'an County, Chaozhou, Guangdong, 515642, ChinaView Hotel Details
Howard Johnson Hot Springs Hotel Chaozhou
Howard Johnson Hot Springs Hotel ChaozhouHoward Johnson Hot Springs Hotel ChaozhouHoward Johnson Hot Springs Hotel Chaozhou
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Howard Johnson Hot Springs Hotel Chaozhou Guest Reviews

3.9/5
572 review
Verified reviews
Location4.0
Amenities3.7
Service3.9
Cleanliness3.8
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All reviews(572)
Positive reviews(516)
Reviews with photos/video(131)
Relaxing hot springs(95)
Classy environment(93)
Friendly front desk staff(79)
Great air circulation(21)
Tasty food(11)
Too many mosquitoes(7)
Luxurious(6)
Negative reviews(56)
Vijay
Superior Room (2 beds)
Stayed in Jun 2023
Business travelers
21 review
3.0/5
Posted on Jul 27, 2023
Hotel could not find my booking (booked by trip.com). It took more then 45 minutes for me to get room. Room big but not clean. cockroaches are in bathroom and inside room.
Response from Property: Dear guest, thank you for your feedback on the hotel! I apologize for the extremely poor experience. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Dorota1991
Twin Room
Stayed in May 2022
Couples
19 review
4.7/5
Amazing
Posted on Jul 7, 2022
If you are looking for a quiet hotel in the area well connected to the train station, this is it. Everyone in the hotel were genuinely friendly and helpful. Room was clean and specious, although if you are a non smoker better inform the hotel to prepare a room without the cigarette smell. They have Chinese style breakfast. During the weekdays, with only few guest, there weren't much choice, but everything was good. During weekends with more guests there were a lot of options. Only if they have real coffee, not instant... Hot Springs Area was additionally paid 88 per person, open 14-21. It was a very nice experience, but expect a lot of people during weekends. Unfortunately while inside, you cannot to go to the hotel restaurant to eat something, but you can order waimai. Overall we had a very pleasant stay and big thanks to the front desk staff for all the support 😊
6/15
Response from Property: Dear ~ Thank you for taking time out of your busy schedule to comment for us. Maybe Xiao An didn't do well enough to get your five-star praise, and Xiao An felt a little depressed. However, Xiao An will continue to work hard and make persistent efforts to upgrade the service quality of Howard Johnson Tai 'antang Hot Spring Hotel to a higher level. Chaozhou Dongshan Lake Hot Spring is located in the Dongshan Lake Tourist Scenic Area at the junction of Chaozhou, Shantou and Jieyang, and it was built by Guangdong Dongshan Lake Hot Spring Resort Co., Ltd. with more than 50 million yuan. Dongshan Lake hot spring water is a rare natural warm mineral spring, with a sunrise water volume of 2,000 tons and a perennial water temperature of 90℃-104℃. It has the characteristics of high water temperature and good water quality. It contains metasilicic acid, radon, fluorine, sulfur, lithium and other trace elements beneficial to human body. It is rare and effective for neuralgia, muscle soreness, joint pain and other diseases. It can activate bones and muscles, relieve fatigue, improve health and beautify the body. Sincerely invite you to stay again. There are more surprises waiting for you to experience here. I look forward to your next stay ~!
Dragon1988
Superior Queen Room
Stayed in May 2023
Solo travelers
167 review
4.5/5
Great
Posted on Jun 13, 2023
Good hotel. nice reception. Flexible.
Response from Property: Dear guest, thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has given us great encouragement and is also a driving force for our progress. We will continue to maintain our enthusiasm, friends from afar, and eagerly look forward to your visit again! Welcome back to experience again. Wishing you a happy life
Luciano
Superior Queen Room
Stayed in Jan 2023
Business travelers
97 review
4.0/5
Very Good
Posted on Feb 23, 2023
Good hotel, the surroundings are really beautiful
Response from Property: Dear guests, thank you for your comments on the hotel! I'm sorry I didn't get your five-star praise. If you come here next time, I hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
Guest User
Superior Room (2 beds)
Stayed in Feb 2023
Couples
12 review
5.0/5
Outstanding
Posted on Mar 19, 2023
Nice～
Response from Property: 尊敬的客人：您好！每天最開心的事莫過於看到您的好評，您的好評就像是山泉水一樣滋潤我們的心田，我們也會更加的珍惜親們的肯定與支持，不斷的改進自己，完善自己，力求讓我們做得更好。Go Anywhere,Stay Here！希望您再次光顧太安堂豪生温泉酒店，檢驗我們的進步！
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
14 review
3.5/5
Posted on Feb 2, 2025
The sanitation is poor, the lobby roof is full of spider webs
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Aug 8, 2024
The room was clean, but the weather was too hot. I wanted to take a hot spring bath this time, but I didn't get to. I'll take my kids here next time. I heard the hot springs here are good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Xiaohaolaoshi
Superior Queen Room
Stayed in Jan 2025
Family
99 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Tai'antang Howard Johnson Hot Spring Hotel is indeed well managed and operated in a grand manner. It is located in a quiet area with good air and high forest coverage, making it suitable for hiking, drinking tea and spending time. It has a rich breakfast, a hot spring scenic area, and a Qilin Pavilion.
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Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Tangtangdaye
Deluxe Queen Room
Stayed in Jan 2025
Family
3 review
3.5/5
Posted on Feb 5, 2025
The hygiene was worrying. The syrup on the table stained my things as soon as I entered the door. It was obvious that it had not been wiped. The floor and wash basin were not cleaned either. Hairs were clearly visible. I didn't want to ask for anything, so I cleaned it myself! Fortunately, the quilt was changed. Water was leaking out of the gap in the bathroom door.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Azaliamani
Superior Room (2 beds)
Stayed in Jan 2025
Family
16 review
2.0/5
Posted on Feb 3, 2025
The facilities are old and the supporting facilities are very poor, not as good as Hanting. The breakfast is a mess and the price is too expensive!
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Deluxe Double Room (Hot spring)
Stayed in Jan 2025
Family
12 review
1.0/5
Posted on Feb 2, 2025
The facilities are outdated, the service attitude is poor, the price is expensive, the room 1508 is very bad, the breakfast is not good, the bathroom is leaking, they don't offer to change rooms, and the hotel has no culture. All that is left is the former glory. I don't know how Ctrip platform evaluates this price?
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的點評！您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Twin Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 14, 2024
I checked in very late last night. Sister Xiaohong at the front desk was very welcoming. The environment was good. The air was fresh in the morning. I felt very refreshed when I breathed. It is a good place for vacation.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for staying at Chaozhou Taiantang Howard Johnson Hot Spring Hotel. You will enjoy a wonderful stay here. We sincerely feel your recognition of the hotel. We will continue to maintain and require each of our employees to meet higher standards to provide guests with unforgettable and high-quality services. We sincerely look forward to your next visit
Guest User
Twin Room
Stayed in Oct 2024
Solo travelers
29 review
3.0/5
Posted on Nov 7, 2024
Located in a mountain valley far away from the city, it is deserted and I dare not go out at night. It is too deserted and I feel like I am going to go bankrupt. It is called a hot spring hotel. I spent hundreds of dollars to stay but I couldn't take a hot spring bath (I need to buy a separate ticket). There are cockroaches crawling around in the room.
Original TextTranslated by Google
Response from Property: Hello, the hotel is located in the center of Chaoshan San, Jieyang, Shantou, Chaozhou. It is 5 kilometers away from the high-speed rail Chaoshan Station, 20 kilometers away from Jieyang Airport, and 2 kilometers away from the Shaxi Expressway Exit. The location is very advantageous. The special double room you booked does not include hot spring tickets.
Anonymous User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
2 review
1.0/5
Posted on Apr 11, 2024
The hotel facilities are relatively old, which is fine, but the service is hard to say. There is only a pair of flip flops in the room. I have never seen a hotel without disposable flip flops. What's more annoying is that I found out that there was no shower gel halfway through the shower. If there were no flip flops, I could ask the front desk for it, but if there was no shower gel, did I have to stop and call the front desk? I was speechless!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Gongkewei
Superior Room (2 beds)
Stayed in Feb 2024
Family
109 review
3.5/5
Posted on May 13, 2024
Environment: The environment is good and the stay is comfortable. I will come again next time. The location is very convenient. It is close to the exit of the subway station. There are also different restaurants and shopping malls suitable for business trips and tourism. There is a fish spa.
Original TextTranslated by Google
Response from Property: Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!