Chao yun shuxiang inn

Chao yun shuxiang inn Reviews

Chao yun shuxiang inn

Room 304, building C, kaiyuan plaza, kaiyuan road, Xiangqiao District, Chaozhou, Guangdong, ChinaSee Hotel Details
Chao yun shuxiang inn
Chao yun shuxiang innChao yun shuxiang innChao yun shuxiang inn
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Guest Reviews

8.5/10
608 review
Verified reviews
Location8.4
Amenities8.2
Service8.8
Cleanliness8.5
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All reviews(608)
Positive reviews(568)
Reviews with photos/video(219)
Convenient location(125)
Classy environment(64)
Average sound insulation(51)
Close to scenic area(49)
Easy to get around(41)
Friendly front desk staff(30)
Perfect for kids(16)
Well designed(13)
Negative reviews(40)
Guest User
Comfy Double Room
Stayed in Nov 2024
Solo traveler
33 review
9.5/10
Amazing
Posted on Jan 5, 2025
A very decent and comfortable room in a very good location just in front of Kaiyuan Temple and Paifeng Walking Street. Walking distance to most of the city's major attractions. Good option for short stay.
Response from Property: 感謝您給予我們肯定, 您的滿意是我們最大的榮幸。期待您再次光臨, 享受更多温馨時光,感謝您的選擇和認可! 更感激您的讚賞與熱心分享。您的認可激勵我們前行, 優質服務是我們的承諾, 書香客棧永遠亮燈, 期待與您再會。選擇我們, 是因為繁華與便利, 願您的每次入住, 都能猶如歸家,牌坊燈火,書香有盞永遠為您而亮。感激您選擇我們, 留下好評。您的讚許如同温暖的陽光, 照亮了客棧的每一個角落。我們毗鄰城市繁華, 期待再次為您服務。客棧因您而更美好, 期待再次相遇
Hoel
Tea Art Twin Room
Stayed in Nov 2024
Couple
13 review
7.0/10
Posted on Jan 8, 2025
Extremely hard beds, and the key card never worked. However, this was solved by a very friendly staff.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高質量。若您下次至此,希望能再次預訂本客棧,給我們一個機會致歉。期待再次光臨!
Melvin1957
Comfy Double Room
Stayed in Mar 2024
Solo traveler
35 review
8.0/10
Very Good
Posted on Apr 4, 2024
Hotel situated in the west yuan street where there are alot street foods and touristy area. Walking distance to the river where the light performance every night. In general the room is quite big and bed is comfortable. The negative part is the room noise partition is not good. People at the reception who talks loudly can be heard in the room
Response from Property: Dear travelers, thank you very much for your high recognition of our inn in all aspects. Your praise and recognition is the driving force for our continuous efforts to improve. Thank you again for your affirmation of our inn. We look forward to your visit again and wish you a pleasant journey.
adriankhang
Tea Art Twin Room
Stayed in Nov 2023
Couple
7 review
8.0/10
Very Good
Posted on Dec 23, 2023
Great location. Hosts are helpful and they provide a very useful guide of where to go and eat in chaozhou. However the room not very big and it is cold in winter .
Response from Property: Dear traveler, thank you very much for staying at our Chaoyun Shuxiang Inn. We are very sorry for not giving you a good stay experience. If you have any dissatisfaction during your stay, you can communicate with our staff. What you said When a question was raised, we immediately checked the problem and solved it in time. Regarding the cost-effectiveness issue, our inn is located in the center of the ancient city. It is convenient to park. There is a parking lot downstairs. It is also very convenient to show up. Opposite the inn is Kaiyuan Temple Archway Street. It only takes a minute to walk, and we are only 5 minutes away from Guangji Bridge. We have also given feedback and improved the room issues you raised. We look forward to your next visit and wish you a pleasant journey!
Suree Chan
Comfy Double Room
Stayed in Mar 2024
Family
1 review
9.0/10
Great
Posted on Jul 18, 2024
Hotel was located in the best location, very easy to move around, all the attractions and restaurants were around in the walking distance. Staff of hotel was very friendly, very helpful. Room and amenities were superb. The only complaint about this hotel is no elevator so it was quite difficult for group members as all of us are over 70+ years old.
Response from Property: Dear guest! Thank you so much for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your stay in our hotel, from the convenient location and walking distance to attractions and restaurants, to the friendly and helpful staff, as well as the superb rooms and amenities.We sincerely apologize for any inconvenience caused by the lack of an elevator, and we understand the challenges it may have posed for you and your group. Rest assured that we are always looking for ways to improve our facilities and enhance the overall guest experience, including addressing accessibility concerns.Once again, thank you for your stay and for entrusting us with your vacation or business trip. We hope to have the opportunity to welcome you back in the future, when we hope to exceed your expectations even further.
Albert
Comfy Room (2 Beds) (Balcony)
Stayed in Mar 2024
Couple
15 review
9.0/10
Great
Posted on May 26, 2024
Great service from front desk staff, very helpful. Very safe and clean. Convenient for ancient old town sights, but need taxi to sights outside of old town. Recommended as good value for price paid.
Response from Property: 尊敬的旅客,非常感謝您對我們客棧各方面的高度認可,您的好評認可是我們不斷努力提升的動力,再次感謝您對本客棧的肯定,期待您的再次光臨,祝您路途愉快
Guest User
Guestroom - With View (Double Bed) (Balcony)
Stayed in Oct 2023
Couple
2 review
9.0/10
Great
Posted on Nov 8, 2023
Nice staff and good location,good customer service
Response from Property: Dear passengers, thank you very much for your high recognition of our inn in all aspects, your praise and recognition is the driving force of our continuous efforts to improve. Thank you again for your affirmation of this inn, and look forward to your visit again, have a nice trip
Anonymous User
Suite - 1-Bedroom (Balcony)
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 4, 2025
The hygiene is not very good. There were cockroaches as soon as we moved in (forgot to take pictures). We stayed for two days. On the second day, the quilt and quilt cover were not changed, folded or arranged. The floor was not mopped. They just cleaned up the garbage (also forgot to take pictures). The shower water was cold on the second night. The children were screaming. It was too late so we didn't disturb the store. On the third morning, there was no water in the toilet. Oh, it's hard to describe. Booking in advance is more expensive than booking on the day. The only convenience is that it is close to the scenic area. There is no elevator. The accommodation is on the third and fourth floors. I wanted to stay one more night. There is nothing in the scenic area, just a lot of food. I saw a lot of people, so I changed my ticket immediately. I didn't take many photos in the store. I'll just post the store door on the third floor and the balcony on the fourth floor.
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Guest User
Deluxe Tea Art Family Twin Room
Stayed in Mar 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Apr 17, 2025
The room is spacious and the large windows provide good light! The bathroom is equipped with a smart toilet. The boss is very considerate and patient. I will come back again next time I go to Chaozhou. The ancient style decoration is very popular with me.
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Guest User
Comfy Double Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 11, 2025
Our store is clean, comfortable and affordable. The service attitude is very good! It is in the ancient city, convenient for travel, and there are delicious food and fun things around. It is close to Guangji Bridge, Food Street, and Kaiyuan Poetry.
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Guest User
Comfy Room (2 Beds) (Balcony)
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 4, 2025
A very satisfactory inn, with an excellent location near the scenic area, which can basically be solved by walking. The hotel decoration is very cultural. The front desk customer service is very warm and thoughtful, helping with luggage, providing travel tips, and helping you solve any problems.
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Guest User
Comfy Double Room
Stayed in Feb 2025
Family
10 review
10/10
Outstanding
Posted on Mar 31, 2025
The service lady at the front desk was very enthusiastic, the room was very clean, and the toilet was heated and flushed automatically. It was very comfortable to stay with the baby, and I will patronize it again next time.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Your praise is a great encouragement to us and also a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Tea Art Twin Room
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 24, 2025
The room is large, clean, and has a tatami by the window, which is elegant. The location is good, right at the entrance of Kaiyuan Temple, and only 5 minutes to Guangji Bridge.
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Response from Property: Dear guest: Thank you for your five-star praise. We are so honored! Your satisfaction is our driving force. In the new year, we will continue to provide better facilities and better services to every guest. We also look forward to your stay again in the Year of the Snake and give us a chance to serve you again!
Guest User
Deluxe Tea Art Family Twin Room
Stayed in Feb 2025
Family
38 review
10/10
Outstanding
Posted on Mar 17, 2025
The inn is near the Guangji Bridge, inside the ancient city. You can enjoy the beautiful scenery of the scenic area during the day and at night. It is a few hundred meters away from the Guangji Bridge. The hotel is clean and suitable for family travel.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful time. Your praise gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Anonymous User
Tea Art Twin Room
Stayed in Feb 2025
Traveling with friends
16 review
10/10
Outstanding
Posted on Mar 13, 2025
The boss is super friendly, helping to carry boxes and deliver things. The window faces Kaiyuan Temple directly, which is quiet and artistic. It is very close to Paifang Street and Guangji Tower and Guangji Bridge are only 10 minutes away. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.