Hotels in Changshu Downtown Area, Changshu

The Kunli麗呈華廷 Hotel is conveniently located in the city center with easy access to transportation, and parking for self-driving guests is free during their stay. The breakfast buffet offers a good variety. While the hotel's decor and facilities show their age, and some equipment is a bit old, the rooms are spacious. A minor drawback is that the shower is located inside the bathtub. All drinks in the room are complimentary.

The room was nice and very clean. There were also many restaurants nearby. I was here on a business trip, and it only took about 40 minutes by taxi to get to the high-speed rail station. The breakfast selection was also plentiful!

ZEUS is a must-stay! The hotel experience was top-notch. Located by Qinhu Lake, the hotel boasts a grand and well-designed exterior with expansive views. The front desk service was professional and efficient, and the guest rooms were clean and comfortable with amazing lake views. The bedding and amenities were high quality. The dining was delicious, with thoughtful details, and the overall service perfectly aligned with the Hilton brand. It's ideal for both business trips and leisure stays; the environment, service, and facilities are all outstanding. Highly recommended; it will definitely be my first choice next time I'm in Changshu.

There was no tea or coffee in the room, the breakfast was okay but not very good. . But located good close to the mountain and the lake.

The hotel's exterior environment is very good, and the rooms are generally nice, with clean bath towels. The fitness facilities at the partner venue are quite comprehensive. I rarely write negative reviews, but the service during this stay definitely needs improvement. The hotel can verify all my statements with surveillance footage. I checked in around 7 PM and asked the front desk if there was a gym and how to get there. They told me there was a skywalk on the third floor. I changed into my workout clothes and went there around 7:50 PM, but my key card didn't work. I went back to the front desk, and they said all the new cards they just got were faulty and wouldn't work. So, why did they give me a non-working card when they knew I was going to the gym? I finished my workout around 8:58 PM and shivered my way back to my room through the cold wind on the third floor (it was the rooftop, not the skywalk). Then, both of my key cards wouldn't open the door. I had to go back to the front desk again to get new cards. I hope they can improve their service in the future.

It blew my mind how friendly the reception and the staff during breakfast, how good the coffee was compared to anything of this price in China. It even made me ignore the stink of smoke in the room.

This hotel we stayed in really exceeded our expectations! From check-in to check-out, the staff were enthusiastic and professional. They introduced the hotel's services to me, including the high-speed rail station service and the 8-kilometer shuttle service. It was really convenient. We were here for a tour, and they could just take us to the attractions. They were really welcoming, and the driver was also very nice. The room was also very clean, a good size, and comfortable. It was a very pleasant stay.

This is a brand-new Atour hotel, and its location is excellent. It's super convenient whether you're heading to Yushan, Shanghu, or the pedestrian street. What's even more impressive is their service; it truly feels human-centered throughout. This will definitely be my top choice next time I visit Changshu.

This is a newly opened hotel with comprehensive facilities, and most importantly, it's incredibly clean and hygienic. We chose this place mainly because of its excellent location; it's not far from Qin Lake, Shang Lake, Kuncheng Lake, and Shajiabang. Plus, there's a Northern Garden Hotpot restaurant downstairs, which is very tasty and also recently opened. We checked out in the morning, and while we were enjoying Shang Lake afterwards, we received a call from the front desk. They said we had left a face wash in the room. Honestly, we had intentionally left it because there wasn't much left, but the front desk thought we'd forgotten it and called to ask if we still needed it. This really shows how dedicated and responsible they are. After we got home, we realized our child's pillow was left in the restaurant during breakfast. We didn't have high hopes of finding it, but when we called to ask, the front desk immediately helped us search and quickly called back to say they found it, promising to mail it to us. These two incidents really highlight the professionalism and responsibility of both the front desk staff and the restaurant staff. Changshu is a small city, and its attractions aren't particularly stunning. However, it was the warm and thoughtful service at this hotel that left us with such wonderful memories.

It was a great experience… the hotel was clean and comfortable the rooms where spacious and the amenities that were available were very pleasant. But the place is nothing without the staff they had an amazing helpful staff especially Dong La Mei she went out of her way to make our stay at the hotel as comfortable as possible…. If there was a 6 star rating for the staff it would go for her. I would definitely recommend a stay there and I’m actually looking forward to visiting again.