Meiyang Luxury Hotel Changsha high-speed railway south station shop Reviews
Meiyang Luxury Hotel Changsha high-speed railway south station shop
Building 20, Lvdi Zhichuang, No.499 Lituo Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
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Meiyang Luxury Hotel Changsha high-speed railway south station shop Guest Reviews
4.7/5
Outstanding
2321 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2321)
Positive reviews(2289)
Reviews with photos/video(688)
Offers pick-up/drop-offs(328)
Classy environment(217)
Easy to get around(154)
Friendly front desk staff(149)
Delicious breakfast(128)
Close to train station(86)
Good audiovisual experience(44)
Negative reviews(32)
Bole
Featured Family Friendly Themed Room
Stayed in Sep 2024
Family
11 review
4.5/5
Great
Posted on Oct 17, 2024
railway station pick up/ drop off service provided.
free self laundry service.
Response from Property: 【24小時管家服務】尊敬的賓客,感謝您對酒店的認可,我猜一定是您發財的小手不小心抖了一下,點錯星星啦。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Featured Room - Double Occupancy (Bathtub)
Stayed in Aug 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Nice……
Response from Property: 尊敬的賓客: 您好! 感謝您對美漾的信賴!更感謝您的不吝誇獎與強烈推薦! 真是愛在美漾難以離開, 美漾是您在旅行地方最美、最温暖的家, 您也記得有時間常回來看看喲!
Guest User
Meiyi Elegant Double Bed Room (Hd Projection + Odd Fruit Membership)
Stayed in Jul 2024
Family
3 review
1.0/5
Posted on Aug 3, 2024
When I arrived at the room, there was a bag of garbage at the door. When I opened the door, there was a smell of food that had just been eaten and was not breathable. The room was listed as 28 square meters, but it was not there at all. It was very small. There was actually a bottle of mineral water in the room that had been unscrewed. ! I contacted customer service and changed a room. When I was about to sleep, I found that there were dark and dirty things on the two pillows. The curtains were also dirty. The main reason was that the signal in the room was poor. To send a WeChat message, I had to stand in the corridor to send it😱😱 I sincerely hope that everyone will stop falling into this trap.
Original TextTranslated by Google
Response from Property: The hotel's reply: I'm very sorry that you were not satisfied with your stay this time. Recently, the rooms are full every day. As soon as the room is checked out, the aunt will clean it and open it to the guests. There may not be long-term ventilation and the smell in the room is not removed in time. About the room Regarding the mineral water problem, the aunt will replace the mineral water with new mineral water after each room checks out. We also reported the pillowcase problem to the washing manufacturer, and the washing factory responded and made corresponding rectifications. Xiaomei is very sorry for your review. If you have any questions about the room on the day you check in, you can call the front desk and they will be solved for you as soon as possible. We apologize again for the inconvenience. We hope you can give us a chance to apologize. We still have many value-added services. For example, free pick-up and drop-off service at Changsha South High-speed Railway Station, 24-hour laundry service, 24-hour coffee and milk tea, 1.8-meter large bed, 1080p high-definition giant-screen theater, various breakfasts, super-soft and comfortable memory foam pillows, and more The front desk also provides women's facial cleanser, hand cream, Yunnan Baiyao spray, sewing kit, nail clippers, disinfectant alcohol, toilet water, AHC lotion set, and cold medicine. It is our aim to serve every guest well, and to make every guest who comes to our hotel give a thumbs up and praise our home is the ultimate goal of all our Duolanda family members. I hope you can give us another chance to serve you, and welcome more Duolanda customers to supervise us with you. Make us better.
Guest User
Meiyi Elegant Double Bed Room (Hd Projection + Odd Fruit Membership)
Stayed in Jul 2024
Business travelers
7 review
1.0/5
Posted on Aug 22, 2024
The quality of the switches in the room is very poor. All the five holes cannot be plugged in and cannot be charged. The experience is not good! !
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常抱歉給您造成的不便。關於五孔都插不進去充不了電的問題,現房間插座是有防觸電的安全門,為了避免小朋友手指頭觸摸,為您帶來的不便再次給您道歉,希望您能給我們一個致歉的機會~我們還是有很多增值服務的,比如24h的洗衣房/健身房、免費接送高鐵南站、免費下午茶、晚安甜品、免費使用的洗面奶、幹發噴霧、洗護用品等等...
Guest User
Deluxe Room (2 Beds) (Pets Allowed)
Stayed in Apr 2024
Family
3 review
2.2/5
Posted on May 5, 2024
I felt cheated. I spent more than 500 to book a room during the May Day holiday, but the price became more than 300 at night. The bathroom still smelled bad, and the parking lot was hard to find because it was full of water.
Original TextTranslated by Google
Response from Property: I'm very sorry that your stay was not satisfactory. The room type you saw above 300 is a double bed room, not the double bed you booked. If you have any questions about the room on the day you check in, you can call the front desk and they will be solved for you as soon as possible. Regarding the problem of water in the parking lot, we have already reported it to the property management company that day. We apologize again for the inconvenience. We hope you can give us a chance to apologize. We still have many value-added services, such as a 24-hour laundry room. /Gym, free pick-up and drop-off from South High-speed Railway Station, free afternoon tea, good night desserts, free facial cleanser, dry hair spray, toiletries, etc. .
Shishuiyuan01864
Memory Room (Double Bed)
Stayed in Jan 2024
Couples
166 review
2.7/5
Posted on Feb 21, 2024
The hotel is very comfortable and the location is very convenient. I did not experience the high-speed rail station transfer and breakfast due to time issues. The problem was handled in a timely manner and the service was very good. I will choose it for my next trip.
Original TextTranslated by Google
Response from Property: Thank you for your support and recognition of our work. We will work harder to provide better services to each guest. We look forward to your next visit. I wish you a happy life and a successful work! ! !
Guest User
Featured Family Friendly Themed Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 8, 2024
It was freezing cold, so I didn’t take any photos. The hotel sent a car to pick me up that night. It took less than 10 minutes to get to the hotel from Changsha South. It was very fast. The decoration was relatively new, the house was spacious, and the service was good. The hotel's buffet breakfast is definitely worthy of the room at this price. Mainly Chinese style. The bus is at the door of the hotel and can go to the vicinity of May Day Square. It's a few stops away from Line 2. Overall recommended. Sincerely praise it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home in Xiaomei's residence. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Meiyi Elegant Double Bed Room (Hd Projection + Odd Fruit Membership)
Stayed in Dec 2023
Business travelers
1 review
1.5/5
Posted on Feb 4, 2024
Without saying a word, I will give you a tail room. It is a tatami bed, which has nothing to do with the picture of the double bed room I ordered. The air conditioner is so loud that I can't sleep for a second, so I can only turn it off and freeze. , will not come again for a second time!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that this stay did not satisfy you. If you are not satisfied with the room during your stay, please call the front desk. If the room is sufficient, we can provide you with room change or room upgrade services. We have already solved the air conditioning problem. Feedback to the engineering department has been completed. I hope you can give us another chance. We still have many value-added services. For example, free pick-up and drop-off service at Changsha South High-speed Railway Station, 24-hour laundry service, 24-hour coffee and milk tea, 1.8-meter large bed, 1080p high-definition giant-screen theater, various breakfasts, super-soft and comfortable memory foam pillows, and more The front desk also provides women's facial cleanser, hand cream, Yunnan Baiyao spray, sewing kit, nail clippers, disinfectant alcohol, toilet water, AHC lotion set, and cold medicine. It is our aim to serve every guest well, and to make every guest who comes to our hotel give a thumbs up and boast about our home is the ultimate goal of all our Meiyang family members. I hope you can give us another chance to serve you, and welcome more Meiyang customers to supervise us with you. Make us better.
Xiajiewenniupi
Memory Deluxe Room (Double Bed) (Shower)
Stayed in Dec 2023
Business travelers
23 review
2.0/5
Posted on Jan 27, 2024
I didn't pay much attention when I opened the door. When I was sitting by the bed to change my shoes, I found some food crumbs on the floor. I called the front desk to change rooms and asked me to wait for a while. No one cared about me after waiting for 10 minutes. I called the second time. After a long time, the guest room lazily came over to help me change. The experience was very bad. I will not stay here again.
Original TextTranslated by Google
Response from Property: Dear distinguished guests, we have brought you a bad experience this time. On behalf of the whole family, Xiaomei would like to express our deep apologies for this. These two days are the peak period for check-in and our staff will be a little busy. We are really sorry. We will definitely strengthen the supervision and training of the staff's professional capabilities. We also hope that you can give us another chance. We still have many value-added services. For example, free pick-up and drop-off service at Changsha South High-speed Railway Station, 24-hour laundry service, 24-hour coffee and milk tea, 1.8-meter large bed, 1080p high-definition giant-screen theater, various breakfasts, super-soft and comfortable memory foam pillows, and more The front desk also provides women's facial cleanser, hand cream, Yunnan Baiyao spray, sewing kit, nail clippers, disinfectant alcohol, toilet water, AHC lotion set, and cold medicine. It is our aim to serve every guest well, and to make every guest who comes to our hotel give a thumbs up and boast about our home is the ultimate goal of all our Meiyang family members. I hope you can give us another chance to serve you, and welcome more Meiyang customers to supervise us with you. Make us better.
Guest User
Featured Family Friendly Themed Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Free welcome fruit: Tremella porridge
Facilities: The overall facilities are relatively new.
Hygiene: Hygienic conditions are quite satisfactory.
Environment: Overall relatively quiet. It's just that the corridor is hot. Downstairs, various specialty snacks and specialty crayfish are relatively easy to find. It is relatively close to Changsha South Railway Station, and there is free business car pick-up and drop-off.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your love and recognition of Meiyang. Meyangshe has been working hard to create a home away from home experience for travelers, and we hope that we can add joy and touch to your vacation. The hotel looks forward to your stay again!
Guest User
Meiyi Elegant Double Bed Room (Hd Projection + Odd Fruit Membership)
Stayed in Sep 2023
Travel with friends
4 review
1.7/5
Posted on Oct 22, 2023
I forgot to take photos, but based on my experience of staying in various hotels around the world, the professionalism of service staff, hygiene and environment are not up to four-star standards; the open elevator looks like a freight elevator and still smells like urine. Looking at the online rating of 4.8, I think it is a bit misleading to consumers. For another example, the milk and soy milk at the buffet are both sweet. Common sense says they should be sugar-free, or please indicate "with sugar"
Original TextTranslated by Google
Response from Property: Hello VIP! It is a pity that you were not satisfied with your stay this time. I did not receive any feedback from you during your stay. Otherwise, Xiaomei would be able to help you as soon as possible! Thank you very much for choosing Xiaomeijia to continue your stay the next day. . We have 6 elevators in total, which are divided into high and low floors. They are very convenient. The points and ratings are the result of the hard work and efforts of all our departments. The milk and soy milk is slightly sweet and less sugary in response to popular demand. . I hope you can give us a chance to make up for it. We have many value-added services: free pick-up and drop-off service at Changsha South High-speed Railway Station, 24-hour laundry service, 24-hour coffee and milk tea, 1.8-meter large bed, 100-square-meter giant screen theater, variety A variety of breakfasts, super soft and comfortable memory foam pillows, and the front desk also provides women's facial cleanser, hand cream, sewing kit, and nail clippers. . It is our aim to serve every guest well, and to make every guest who comes to our hotel give a thumbs up and boast about our home is the ultimate goal of all our Meiyang family members. I hope you can give us another chance to serve you, and welcome more Meiyang customers to supervise us with you. Make us better. When the weather gets colder, remember to put on more clothes. I wish you a happy life. .
Guest User
Memory Room (Double Bed)
Stayed in Jun 2024
Couples
6 review
1.7/5
Posted on Jul 31, 2024
The corridors and stairs are too *
Original TextTranslated by Google
Response from Property: The hotel's reply: We are very sorry that you were not satisfied with your stay this time. The floor you saw may not be the floor of our hotel. There are no stairs on our floor. I am very sorry for your review. If you have any questions about the room on the day you check in, you can call the front desk and they will be solved for you as soon as possible. We apologize again for the inconvenience. We hope you can give us a chance to apologize. We still have many value-added services. For example, free pick-up and drop-off service at Changsha South High-speed Railway Station, 24-hour laundry service, 24-hour coffee and milk tea, 1.8-meter large bed, 1080p high-definition giant-screen theater, various breakfasts, super-soft and comfortable memory foam pillows, and more The front desk also provides women's facial cleanser, hand cream, Yunnan Baiyao spray, sewing kit, nail clippers, disinfectant alcohol, toilet water, AHC lotion set, and cold medicine. It is our aim to serve every guest well, and to make every guest who comes to our hotel give a thumbs up and praise our home is the ultimate goal of all our Duolanda family members. I hope you can give us another chance to serve you, and welcome more Duolanda customers to supervise us with you. Make us better.
Waixingmao
Featured Family Friendly Themed Room
Stayed in Jan 2023
Family
12 review
3.5/5
Posted on Feb 5, 2023
The location of the hotel is pretty good. The car is parked underground and the elevator has to go through a corridor which is very cold. We booked it with Ctrip and charged on-site. We didn’t pay attention to the deposit and the staff couldn’t explain it clearly. We later called Ctrip to solve the problem. We drove here with an elderly child and a cat. We had a lot of things, so we made an extra card to get electricity while my husband went to move things. I don’t know if it’s personal behavior or the hotel’s policy that they won’t issue a card (other cards are also invalid). This is the first time I’ve heard of it in a hotel of all sizes. My husband has to ask the staff to check the floor every time he goes there. It’s very embarrassing. The parent-child room is extremely small, there are stains on the sofa, and the projector TV doesn't work well. The breakfast has few varieties and is all cold, all in all it’s really disappointing++
Original TextTranslated by Google
Response from Property: Thank you for choosing Meiyangshe Hotel and taking the precious time to share your stay experience here. We are very sorry that this stay did not meet your expectations. In response to the questions you have raised, the hotel will strengthen service training for hotel staff to avoid such a situation from happening again. We always pursue to create a perfect stay experience for our guests and sincerely invite you to come again.
Guest User
Meiyi Elegant Double Bed Room (Hd Projection + Odd Fruit Membership)
Stayed in Jun 2023
Other
3 review
2.0/5
Posted on Jul 3, 2023
The store with the worst experience: 1. The layout is weird, the practical area is small, the sink, shower and bathroom are all open, causing the room to smell bad, and the wet toilet smell fills the entire space and time; 2. The description in the online picture does not match the actual situation. , the double bed room is made up of two single beds, and the quilt is only made of the quilt of a single bed. I was very tired and tired when I checked in late that day. I had to catch the high-speed train early the next day, so I didn’t bother. The front desk said this reasonably. It was requested by the previous hotel user, and I accepted it. The double bed room I ordered has nothing to do with you? 3. The sofa is seriously stained and has not been cleaned for a long time. I don’t have the courage to sit on it. I don’t know how to improve the online rating? The final good impression can only come from delivering the goods to the station on time.
Original TextTranslated by Google
Response from Property: Dear, I'm sorry to bring you a bad check-in experience. 1. Regarding the smell problem, we have communicated with the engineering department in time through your feedback and are currently undergoing rectification. The moisture problem may be due to insufficient ventilation in the room. The guest room sister will do a good job in the room. After the sanitation check is completed by a dedicated person, the windows will be closed to prevent dust from entering the room; 2. Regarding your feedback on the bed situation and the attitude of the front desk, a dedicated person has been responsible for following up and communicating. We are sorry to cause trouble to your journey; 3. Sofa Some floors of the hotel in question have been rectified, and further follow-up work is underway on the remaining floors! I apologize again for causing you trouble and wish you a happy life~
Anonymous User
Luxury Scenic Double Bed Room (Smartphone Screen Casting + Large Screen Projection)
Stayed in May 2023
Business travelers
4 review
2.0/5
Posted on Jun 28, 2023
The service is very unprofessional, the layout of the room facilities is simple, and it is very inconvenient to use. The TV cannot be used at all. Compared with the hotel charges, it is very uneconomical. It is not recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have brought you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.